Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,883 reviews
5 stars
863
4 stars
350
3 stars
274
2 stars
112
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and inattentive staff, particularly during night shifts, leading to negative experiences.
Order Accuracy
Many customers reported issues with incorrect orders and poor handling of complaints, resulting in frustration.
Food Quality
While some customers praised the food as hot and fresh, others complained about stale items and incorrect orders.
Operational Issues
Customers expressed dissatisfaction with inconsistent hours and long wait times, particularly during busy periods.
Management Concerns
Several reviews pointed out poor management practices, including rude behavior from managers and lack of staff training.
- JMJoce MoraJan 4, 20261.0I give Zero stars for Service, Logic, & Understanding. The McDonald's manager argue with me about 2 cookies. I ordered 2 packs of 2 cookies which equals 4 cookies. Two plus two equals four. Correct? Ok, One pack of 2 cookies costs 1.89 and two packs of 2 cookies cost 3.78. My receipt shows 3.78. The McDonald's cashier told the McDonald's manager that I only should receive 2 cookies for 3.78. Please help. I refused to leave the drive thru window and the Manager at McDonald's handed me a bag of cookies she squeezed and crumbled because she was mad at me for holding up the McDonald's drive thru line because I was given 2 cookies but I paid for 4 cookies. I was called estupido but the lady did not know I am black but I speak Spanish too. This is not right to get treated in such manner.
- FMFarouk MebarkiDec 31, 20251.0Moi je sais pas d'où vous ramener les employeurs Ils font aucun attention pour le client
- AJAdriana JonesDec 30, 20251.0This review is for the manager elizebeth , I was picking up my millionth door dash order here . The first employee told me I had to come in where I told him I always pick up through the drive through I have my child. Elizabeth then comes to the window IMMEDIATELY with an attitude. Im telling her to calm the attitude down. She then proceeds to tell me the order will take 10 minutes … 10 MINUTES for 2 hot n spicys and a large fry !?????? im guessing because im door dashing I dont deserve respect. As a manager learn some customer service!!!!
- SFSyed Umer FarooqDec 22, 20251.0Night shift people are so damn rude. I don’t usually write reviews but I was so shocked by the way they treat their customers it’s hella rude
- RWR WDec 19, 20255.0I ordered the chicken nuggets and ice coffee. The food was delicious and crispy. The coffee was good as usual. This place is getting better than before.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 10450 Northwest Fwy, Houston?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, with extended hours on Friday until 4:00 AM and open 24 hours on Saturday.
Does this McDonald's location offer drive-thru service? If so, what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday; 5:00 AM to 4:00 AM on Friday; open all day Saturday.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, the location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for pickup or delivery from this McDonald's?
You can order through the McDonald's App available on iOS and Android or through the online delivery URL at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 10450 Northwest Fwy, Houston, TX 77092, USA.
What are some nearby places of interest around this McDonald's?
Nearby places include Redbox rental kiosks, Taqueria Arandas Mexican restaurant, Perico's Mexican Cafe & Bar, and several professional service offices like Larry M Hicks CPA and Startronic2 IT service.
How can visiting nearby Redbox be combined with a visit to McDonald's?
You can pick up or return movie rentals at Redbox located nearby and grab a meal or coffee at McDonald's conveniently before or after your rental visit.
Are there any Mexican restaurants near this McDonald's for dining options?
Yes, Taqueria Arandas and Perico's Mexican Cafe & Bar are nearby Mexican dining options worth trying before or after visiting McDonald's.
Is this McDonald's a good spot for customers visiting local professional offices nearby?
Yes, customers visiting nearby professional offices such as Larry M Hicks CPA or Blue Bridge Logistics can conveniently stop by McDonald's for meals or coffee during their office visits.