Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,873 reviews
5 stars
861
4 stars
349
3 stars
275
2 stars
112
1 star
276
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and attentive, while others are reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed varies significantly; some customers report quick service, while others experience long wait times.
Cleanliness
Concerns about cleanliness in the restaurant and restrooms, with some customers noting unsanitary conditions.
Food Quality
Inconsistent food quality; while some meals are praised as fresh and hot, others are reported as cold or poorly prepared.
- AHAt Home4 days ago3.0Mc Donalds is not living up to Mc Donalds standards. Stale buns.
- EMEugene MilletNov 16, 20255.0I tried using the kiosk but needed to customize one order. I went to the counter and they took my order - very efficient and friendly. The food was as ordered and fresh.
- ARAbel RiveraNov 13, 20251.0Spent like 15min on the left side of the drive thru and no one took my order, just left... really bad service (and yes, it was open and I someone's order was taken before me on the same side)
- SOSkate OddishOct 22, 20255.0Home of the $0.00 McDouble meal! I repeat $0 McDouble meal. Hurry before they remove this offer!!!
- RVRoxanne VegaSep 30, 20253.0I'm there often, it's close by and it's convenient... The service for breakfast in the morning is always prompt and correct, customer service is great!! During lunch time it can get backed up, but the food is always fresh, and the customer service is always great... However in the past 2 weeks I've gone a couple of times to dine-in, in the afternoon and it's the complete opposite... Yesterday I waited over 10 minutes for two happy meals, and when I tried to inquire about my order with the manager on staff she was rude and unattentive. She didn't even fully acknowledge me because her back was turned. She was literally at the counter and had just served another customer. I ended up speaking to another manager who apologize for the wait, and I addressed the situation with her in regards to her co- worker. It's completely understandable if they are little bit behind in orders, I can be understanding, however, as a waiting customer, it would be greatly appreciate, if the staff, especially management, understood that better customer service goes along ways. I did fill out the survey given on my receipt...
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 10450 Northwest Fwy, Houston?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, with extended hours on Friday until 4:00 AM and open 24 hours on Saturday.
Does this McDonald's location offer drive-thru service? If so, what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday; 5:00 AM to 4:00 AM on Friday; open all day Saturday.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, the location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for pickup or delivery from this McDonald's?
You can order through the McDonald's App available on iOS and Android or through the online delivery URL at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 10450 Northwest Fwy, Houston, TX 77092, USA.
What are some nearby places of interest around this McDonald's?
Nearby places include Redbox rental kiosks, Taqueria Arandas Mexican restaurant, Perico's Mexican Cafe & Bar, and several professional service offices like Larry M Hicks CPA and Startronic2 IT service.
How can visiting nearby Redbox be combined with a visit to McDonald's?
You can pick up or return movie rentals at Redbox located nearby and grab a meal or coffee at McDonald's conveniently before or after your rental visit.
Are there any Mexican restaurants near this McDonald's for dining options?
Yes, Taqueria Arandas and Perico's Mexican Cafe & Bar are nearby Mexican dining options worth trying before or after visiting McDonald's.
Is this McDonald's a good spot for customers visiting local professional offices nearby?
Yes, customers visiting nearby professional offices such as Larry M Hicks CPA or Blue Bridge Logistics can conveniently stop by McDonald's for meals or coffee during their office visits.