McDonald's

3.6
1692 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10170 Hammerly Boulevard, Houston, TX
77080, United States

Hours

Reviews

3.6
1,692 reviews
5 stars
738
4 stars
304
3 stars
239
2 stars
99
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and foreign objects found in food.

Customer Experience

Many customers expressed frustration with the overall dining experience, citing lack of attention to orders and unprofessional behavior from staff.

Positive Feedback

Despite the negative comments, some customers praised the food quality and service, highlighting specific staff members for their excellent service.
  • TZ
    Tomas Zuniga
    Dec 30, 2025
    1.0
    Always giving me the wrong order Mr.Gutierres do something about it came by 12/29/2025 11:15pm .
  • FZ
    francisco zarate
    Dec 22, 2025
    1.0
    Unos ineptos!! La cajera una chica q toma 5 minutos en hacer una orden Los empleados q solo platican tuve q dejar mi orden porq me dejaba el 🚌 !! Solo dos burritos! No tenían autos en la línea No había muchos clientes está desierto, en lunes 22 de diciembre 7:20 En mi vida vuelvo a regresar a un Macdonald. Q asco de servicio.
  • NC
    Noah Castillo
    Dec 19, 2025
    5.0
    Love the food
  • BR
    Betsabe Reyes
    Dec 18, 2025
    1.0
    Siempre está una señora grande tomando las órdenes muy grosera cuando le pides que te hable en español, automáticamente le cambia la voz de grosera y cabe resaltar que también es hispana. Deberían de contratar gente que si tenga empatía con las demás personas.
  • AM
    Angelica Medina
    Dec 8, 2025
    3.0
    Resulta y resalta que hoy día 8 de diciembre del año en gracia 2025 fui a comprar unas tristes papás y digo yo porque me gustan recién saliditas y crujientes y qué pasó me las dieron recalentadas súper aguadas y hasta estaban peludas duras horribles yo considero que si estás pagando por un producto lo mínimo es que te lo den recién salidito

Frequently Asked Questions About McDonald's

What are the McDonald's Houston location hours?

This McDonald's location is open 24 hours a day, seven days a week.

What are the drive-thru hours at this McDonald's?

The drive-thru is open 24 hours a day, every day of the week.