McDonald's

3.5
1717 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 E Crosstimbers, Houston, TX
77022, United States

Hours

Reviews

3.5
1,717 reviews
5 stars
693
4 stars
329
3 stars
248
2 stars
108
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling judged or ignored.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to special requests.

Wait Times

Customers frequently complained about long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations.

Cleanliness and Environment

While some customers noted cleanliness, others reported unsanitary conditions and a chaotic atmosphere.

Food Quality

Mixed feedback on food quality; some enjoyed fresh items while others received cold or incorrect meals.
  • KC
    kaecha compton
    1 day ago
    3.0
    The good was pretty good but the wait time and positive customer interaction is sub par
  • AM
    Abraham M
    Nov 9, 2025
    1.0
    Worst MCD No service at all. No staff. I left
  • FR
    Fresh Squeezed RC
    Oct 31, 2025
    1.0
    The worst service of any McDonald's I've ever visited.
  • SS
    Spreme Skeeza
    Oct 25, 2025
    1.0
    It says this location is 24 hrs, I'm currently here at the location at 12:29 am and location is closed
  • SJ
    Sandy j
    Oct 24, 2025
    1.0
    Lady working front counter 10/24 during noon, had a nasty attitude, she was asked if they where hiring and she said No when moments before she was having a conversation with other people on how they needed people to work the full 40hrs. To me it felt like discrimination or Judgemental about hiring me. After walking off she gave off a dirty look. Reaching out to corporate.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Houston, TX?

McDonald's Houston location is open 24 hours every day of the week.

When is the McDonald's drive-through open?

The drive-through at McDonald's Houston is open from 5:00 AM to 1:00 AM daily.