McDonald's

3.5
1723 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 E Crosstimbers, Houston, TX
77022, United States

Hours

Reviews

3.5
1,723 reviews
5 stars
695
4 stars
329
3 stars
248
2 stars
109
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues such as cold items, missing components, and overall dissatisfaction with taste.

Management Issues

Several reviews pointed to unprofessional management and a lack of proper training for staff, contributing to the negative experiences.

Operational Hours

Customers frequently noted discrepancies with advertised 24-hour service, with many finding the location closed during late hours.
  • HC
    Hector Cruz
    2 days ago
    5.0
    always good
  • KF
    Kim F
    6 days ago
    1.0
    It’s 5am in the morning and the black lady who is always working the drive thru seems to be in a rush. No one was in front of me in line or behind me. Yet she had her hand out the window ushering me to pull forward saying “helloooo!”
  • KL
    K L
    Dec 28, 2025
    1.0
    Horrible service, way too slow and the employees and managers do not care nor do they know what they are doing... please find new managers that knows how to handle customer complaints and can properly train their employees to NOT ignore the guest.
  • TS
    Tracy “bucky” Sprague
    Dec 26, 2025
    1.0
    It is McDonald's what more to say. Food is subpar service is bad. The food is horrible tasting and no where near healthy to eat.
  • ES
    Elizabeth Sanchez
    Dec 23, 2025
    2.0
    When you order in the drive thru theres a rude old lady that makes faces towards the customers and she takes forever to take your order and the people take forever to make you’re food

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Houston, TX?

McDonald's Houston location is open 24 hours every day of the week.

When is the McDonald's drive-through open?

The drive-through at McDonald's Houston is open from 5:00 AM to 1:00 AM daily.