Brand Certified
McDonald's
3.5(1255 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
12559 West Lake Houston Parkway, Houston, TX
77044, United States
Certified by McDonald's • Feb 22, 2026
(281) 454-7977
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,255 reviews
5 stars
506
4 stars
229
3 stars
172
2 stars
74
1 star
274
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Food quality was inconsistent, with reports of cold or improperly prepared items.
Service Speed
Numerous reviews highlighted slow service times, both in drive-thru and dine-in.
Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions and unkempt areas.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food at times.
- KMKaden MorrisJan 30, 20261.0They can never seem to do anything right at this location. Incorrect orders, no sauce, missing items, just all around a bad experience every time. Save yourself some time and go somewhere else, there are plenty of cheap options in the area
- MEMichael EiseleJan 8, 20264.0The only reason I gave food 3...and I usually don't go to fast food but wish the had breakfast 24/7. Was craving and egg mcmuffin
- SOSandra OrtizJan 1, 20261.0Horrible customer service. Got my order wrong 3 times, please do not come here.
- JGJessica GomezDec 20, 20251.0Worst McDonald's! Iced coffee was made poorly! Service was horrible the girl at drive thru passed the young man our iced coffee and was wiping her nose at the exact same time! Checking your camera footage for proof! Order placed at 8:51am 12/20/2025. Received order about 9:00am.
- JGJose Fernando Garcia GuardarramaNov 30, 20255.0EXELENTE ATENCIÓN
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 2:00 AM, and Sunday from 6:00 AM to midnight.
What are the drive-thru hours at this McDonald's?
The drive-thru is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 2:00 AM, and Sunday from 6:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available Monday through Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 1:30 AM, and Sunday from 7:00 AM to 11:30 PM.
What delivery and pickup options are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 12559 West Lake Houston Parkway, Houston, TX 77044, USA.
What mobile apps can I use to order from this McDonald's?
You can order via the McDonald's App available on the Apple App Store and Google Play Store.
What nearby coffee shops can I visit before or after dining at McDonald's?
Starbucks is a nearby coffee shop, ideal for grabbing a coffee or snack before or after your visit to McDonald's.
Are there any nearby grocery stores close to this McDonald's?
H-E-B supermarket and H-E-B Fuel gas station are nearby, convenient for grocery shopping or fueling up before or after your meal.
What other dining options are near this McDonald's?
Nearby dining options include Jersey Mike's Subs for sandwiches and Vietsubs & Boba Tea - Summerwood for Vietnamese and Asian cuisine.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website