Mastro's Steakhouse

Reviews

• DW

  Dynasty Williams

  4 days ago
  2.0
  The service was by far the worst I’ve had when dining out. Lauren our waitress couldn’t be bother didn’t check on us. The other whole came and check on us before she ever thought to. She had a sour demeanor the moment we walked in. Didn’t offer us any recommendations neither suggestions. It wasn’t a busy night nor crowed. Im big on customer service and experience when going to treat myself. She definitely ruined my experience and will not return to this location. Steak was not prepared properly as anaked for a medium steak and got well done. Such a disappointment. Great live band and snapper.
• JG

  J Griffin

  5 days ago
  1.0
  My damaged Bentley by Mastro’s Steakhouse in Houston, Texas is still damaged. I contacted Landry’s Inc. on the damage and they failed to respond. I have visited this Mastro’s restaurant on more than one occasion. I had a reservation on 12/31/25 at 430pm and left my Bentley with valet and it was parked in the front. Around 730pm when I left and requested my Bentley, valet (Alfredo) handed the key to a valet driver to get my Bentley. The driver he handed it to pulled my vehicle out and backed my Bentley directly into a parked Toyota RAV4. Management of the restaurant didn’t even come out not get involved. I called Houston Police and they came to standby and witness valet taking my information and sending me a form to fill out regarding damage to my Bentley. My Bentley was in immaculate condition and has never been damaged but now due to valet recklessly damaging my vehicle I now have rear bumper, rear molding and rear end damage to my Bentley. Valet (Alfredo) informed me Propark Mobility has liability insurance and was be sure to take care of the damage and I expressed my concern with depreciation of my now damaged Bentley as well beyond repairing it. I have yet to hear back from Valet (Alfredo) at Mastro’s Steakhouse, nor anything from Mastro’s Steakhouse Management, nor from Propark Mobility. Valet, Propark Mobility, and management of Mastro’s Steakhouse seem to care less about your personal property. I have not heard back within the 24 hours Valet (Alfredo) informed me of on when I’d hear from Propark Mobility regarding damage to my Bentley. Not to mention, we ordered dessert to go and it was the oldest stalest dessert they had. Plus, the restaurant called three days later to ask how was our visit. Of course it was the worst experience ever especially on New Year’s Eve, to receive a damaged vehicle plus bad food!!! The restaurant staff called offered nothing except to have valet call me!! The GM offered two appetizers and to replace the old dessert, SO NOT ACCEPTABLE!!! I expect a call from Landry’s, Inc. on this matter in relation to their valet vendor Propark Mobility.
• EE

  Eulean

  Jan 2, 2026
  5.0
  I flew in from Oklahoma for the holidays to visit friends and i had to try Mastros! I’m so glad i did! The food was delicious! It came out exactly how i wanted it. There was live music and the atmosphere was gorgeous! Everyone in the restaurant looked nice. It was a great start to our Jazz night we had planned after. I ordered the filet mignon with Mac and cheese!! It was so so good! We got dessert and it was amazing!!! I definitely plan to return not just for the food, but the service!! The service was great! DiAnei and her staff were great. They were very attentive never had to look for our servers to be served. Everything was timely and fresh. I’m sad we don’t have one in Oklahoma. I’ll be back very soon!
• MR

  Mavis Rodriguez

  Dec 31, 2025
  5.0
  From the moment I arrive, the valet parking staff is always very friendly and welcoming, with a smile that makes you feel comfortable right away. It’s even better when I see that Frank is my server, as he always takes great care of me. He is polite, professional, and very attentive, which makes every visit enjoyable. The runners are also friendly and efficient, the food arrives on time, hot, and delicious, and the restaurant is clean and well maintained. Overall, the customer service is outstanding. I give this place a 10 out of 10.
• AC

  ashlyn crundall

  Dec 31, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Adam at Mastro’s Steakhouse in Houston made our entire evening exceptional. He was incredibly funny and personable, which instantly made us feel comfortable, but what really stood out was how attentive he was throughout the night. Adam explained everything thoroughly—from the menu to recommendations—and made sure we understood every option without it ever feeling rushed or overwhelming. He truly curated the whole experience, anticipating our needs and making thoughtful suggestions that elevated the meal. Service like this is rare, and Adam absolutely set the standard. We’ll be asking for him again on our next visit.

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