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Jimmy John's

3.6
(280 reviews)

Business Details

6388 N Eldridge Pkwy, Houston, TX
77041, United States
(713) 849-2000

About

Sandwich Restaurant

Location

Jimmy John's
6388 N Eldridge Pkwy, Houston, TX
77041, United States

Hours

Reviews

3.6
280 reviews
5 stars
128
4 stars
40
3 stars
32
2 stars
23
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, especially during peak hours, contradicting the 'freaky fast' promise.

Customer Service

While some staff were praised for being friendly and helpful, there were numerous complaints about rude service and incorrect orders.

Food Quality

The sandwiches were generally well-received, but there were instances of incorrect orders and concerns about freshness.

Cleanliness

The restaurant was noted for being clean, including the bathrooms, although some reviews raised concerns about food safety.

Operational Issues

Customers experienced issues with incorrect hours of operation and problems with the drive-thru service.
  • SB
    Sammy Berzoza
    Nov 22, 2025
    5.0
    Killer Jimmy Johns location. Friendly staff and legendary fast service. The new menu items are also super good, if you haven’t been to Jimmy Johns in a while, come try them out so they keep them on the menu!
  • BC
    Brandon Childs
    Nov 17, 2025
    4.0
    Good for a Jimmy John’s.
  • TW
    Tanner Williams
    Nov 12, 2025
    2.0
    Food is good and fast, the workers are polite and attentive. The review is low due to the drive-through speaker. It is ear piercing for the customer and hard to hear for the employees. I often have to repeat my order several times while yelling. Fix the speaker.
  • TT
    Thompson
    Nov 8, 2025
    5.0
    this place is really good! i work at the nail salon next door on weekends and i go there just to either get a snack or a full lunch and its always quick and ready, even when its relatively busy. the workers are really nice, the workplace is clean (including the bathrooms) 10000/10 would recomend to anyone looking for a nice spot to have their lunch in less then 5 minutes.
  • KM
    Kimberly Myers
    Oct 11, 2025
    2.0
    Absolutely NOT freaky fast. It was Saturday @130 I was only person in drive-thru, didnt see people eating insude. No greeter at window for too long. Sandwich was great, but customer service needs improvement.

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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