Brand Certified
Jimmy John's
4.1(254 reviews)
Certified by Jimmy John's ā¢ Feb 22, 2026
Business Details
5101 Bingle Rd, Houston, TX
77092, United States
Certified by Jimmy John's ā¢ Feb 22, 2026
(713) 462-2000
Certified by Jimmy John's ā¢ Feb 22, 2026
https://locations.jimmyjohns.com/tx/houston/sandwiches-2694.html
Certified by Jimmy John's ā¢ Feb 22, 2026
About
Certified by Jimmy John's ā¢ Feb 22, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's ā¢ Feb 22, 2026
Hours
Certified by Jimmy John's ā¢ Feb 22, 2026
Reviews
4.1
254 reviews
5 stars
156
4 stars
38
3 stars
22
2 stars
11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and efficiency, others were reported as rude or dismissive.
Food Quality
Many customers enjoyed the sandwiches and found them fresh, but there were complaints about incorrect orders and poor food preparation, including burnt bread and missing ingredients.
Speed of Service
The business is frequently noted for its fast service, with many customers appreciating the quick turnaround during busy hours.
Cleanliness
The location is generally described as clean, with some customers specifically mentioning the cleanliness of the bathrooms.
Operational Issues
Several reviews highlighted issues with the restaurant's hours and availability, including closing early and inconsistent service during peak times.
- PHPassion hJan 26, 20265.0I had an issue last time i was here and they remembered and corrected it today. I appreciate the entire staff here. Thank you...
- J1jayer 1981Dec 9, 20255.0Food was great, service even during the usually busy lunch hour was freaky fast in and out in just a few minutes. šš
- BCBailey CartwrightDec 5, 20252.0The food is fine, the customer service is lacking. The person who took our order tonight, Ralayah, was clearly displeased with our coming in and interrupting her phone time and proceeded to take our order with evident disdain and frustration. The order was messed up, which was not her fault of course, it was a misunderstanding, but she became accusatory and combative when we addressed the misunderstanding. It was a disappointing experience.
- JLJerson LopezDec 5, 20255.0Ralayah was amazing at customer service & preparing my food. She was actually doing everything by herself for some reason. Hard working woman.
- USUnited SpeedometerNov 1, 20255.0OMG the girl taking my order ask if I would like to have my sandwich toasted? Heck yeah!!!! Oh holy crap that changes the way you experience the whole sandwich! Iām glad they started to offer that and I believe that this will help bring customers back!! Thank you Jimmy for toasted my bread!
Brand Certified Facts from Jimmy John's
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Certified February 22, 2026Yext Knowledge Graph
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