Jimmy John's

4.2
312 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2401 W Holcombe Blvd, Houston, TX
77030, United States

Hours

Reviews

4.2
312 reviews
5 stars
189
4 stars
55
3 stars
28
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy, slow service, and unprofessional staff.

Food Quality

While many praised the freshness and taste of the sandwiches, some expressed disappointment in portion sizes and specific menu items.

Delivery Problems

Several reviews highlighted long delivery times and issues with delivery service, particularly during busy periods.

Positive Experiences

Despite the issues, many customers enjoyed the food and appreciated friendly staff, with some noting excellent service at specific locations.
  • AL
    Arron L
    Nov 26, 2025
    2.0
    Great subs, however this location closed an hour before scheduled time. Fix it or update your Google hours.
  • LM
    Lornette McRae
    Nov 9, 2025
    5.0
    Haven't been to Jimmy John's in years. I was not a big fan of their menu. They have really changed the menu & stepped their game up. Toasted sandwiches are good. I had the Chicken bacon ranch without the bacon. Pork allergies.
  • BT
    Benjamin Thomas
    Oct 20, 2025
    2.0
    Horrible service.. I went to pick up an order for my lunch.. Got to lunch... Order was totally wrong.. Call the store... They were making excuses for my order being scurried up.
  • TT
    TastyHoney
    Jul 30, 2025
    1.0
    Service went downhill since 2024.
  • CG
    Clarissa Greenidge
    Nov 29, 2023
    1.0
    I usually come Here and they are pretty good. Today I called to place an order. The guy gave me the wrong order( mistakes happen) I get it, the problem is he was arguing with me about what I ordered instead of simply apologizing and making it right!!