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Jimmy John's

3.6
(154 reviews)
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Business Details

1120 Eldridge Pkwy, Houston, TX
77079, United States
(281) 493-6060
https://locations.jimmyjohns.com/tx/houston/sandwiches-679.html

About

Sandwich Restaurant

Location

Jimmy John's
1120 Eldridge Pkwy, Houston, TX
77079, United States

Hours

Reviews

3.6
154 reviews
5 stars
74
4 stars
24
3 stars
11
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others report rude behavior and poor communication.

Delivery Issues

Frequent complaints about slow delivery times and incorrect orders, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh sandwiches while others received poorly made or cold items.

Operating Hours

Customers express dissatisfaction with early closing times and inconsistent service availability.
  • GS
    Gene Soo
    Feb 18, 2026
    5.0
    Orders accurately and quickly prepared. Staff is courteous.
  • CD
    Christopher DelGross
    Dec 4, 2025
    5.0
    Great customer service at this location! I had a situation where I had some lost receipts from an expense report from a few months back and Brittany (manager) went out of her way to get me the old receipts. Great customer service! Well done!
  • AP
    Alex P
    Oct 20, 2025
    5.0
    The app says they no longer deliver to my work place. However the employees have been accommodating and have still continue to deliver their food as we are but 3 miles away, just have to call them instead. They always get my order correct and their delivery drivers always have good attitudes.
  • GK
    Gareth Kohlhausen
    Sep 6, 2025
    1.0
    Needs to expand delivery distance. Won’t deliver to my house and very inconvenient location. I don’t feel safe when I visit this location
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Brand Certified Facts from Jimmy John's

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