Jimmy John's

3.6
153 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1120 Eldridge Pkwy, Houston, TX
77079, United States

Hours

Reviews

3.6
153 reviews
5 stars
73
4 stars
24
3 stars
11
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service experiences.

Delivery Issues

Many customers expressed frustration with long delivery times and inconsistent service, with some noting that orders were often incorrect.

Food Quality

While some reviews highlight fresh and tasty sandwiches, others mention issues with sandwich preparation and quality, including poorly made or cold sandwiches.

Operating Hours

Several customers criticized the early closing time and inconsistent service availability, particularly when arriving shortly before closing.
  • CD
    Christopher DelGross
    Dec 4, 2025
    5.0
    Great customer service at this location! I had a situation where I had some lost receipts from an expense report from a few months back and Brittany (manager) went out of her way to get me the old receipts. Great customer service! Well done!
  • AP
    Alex P
    Oct 20, 2025
    5.0
    The app says they no longer deliver to my work place. However the employees have been accommodating and have still continue to deliver their food as we are but 3 miles away, just have to call them instead. They always get my order correct and their delivery drivers always have good attitudes.
  • GK
    Gareth Kohlhausen
    Sep 6, 2025
    1.0
    Needs to expand delivery distance. Won’t deliver to my house and very inconvenient location. I don’t feel safe when I visit this location
  • AK
    Alex Kuester
    May 31, 2025
    5.0
    I have taken my Mom here several times and we have both enjoyed the experiences.
  • VS
    victor scott
    Oct 15, 2018
    5.0
    Excellent service. Just went there, was short in change (about 70 cent) but they said "it was ok. They had extra change". Service was mighty quick and perfect. 5 stars - no doubt