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Jimmy John's

4.0
(196 reviews)
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Business Details

3231 Southwest Fwy, Houston, TX
77027, United States
(713) 664-0086
https://locations.jimmyjohns.com/tx/houston/sandwiches-780.html

About

Sandwich Restaurant

Location

Jimmy John's
3231 Southwest Fwy, Houston, TX
77027, United States

Hours

Reviews

4.0
196 reviews
5 stars
109
4 stars
43
3 stars
10
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being fresh and delicious, with many highlighting specific menu items.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many reported poor service, including rude interactions and slow response times.

Cleanliness

Several reviews noted cleanliness in the dining area and restrooms, although there were also complaints about unsanitary practices by some staff.

Delivery Issues

Numerous customers experienced delays and issues with delivery, with some orders not arriving at all or taking excessively long.

Staff Performance

Staff performance varied significantly, with some employees receiving commendations for their speed and friendliness, while others were criticized for being unhelpful or inattentive.
  • DB
    Donna Bevill
    Feb 6, 2026
    5.0
    Nice. Excellent sandwiches. Dine in
  • TA
    Thiago Andrada
    Oct 28, 2025
    1.0
    Terrible attendance. Don't deserve a bloody tip. Toilet's now working by the way. Make sure you don't stop by to eat over here!
  • CC
    CeeCee Candice “CeeCee”
    Sep 23, 2025
    5.0
    Excellent food and employees!
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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