Jimmy John's

Reviews

• SP

  sylvia partman

  Dec 11, 2025
  1.0
  OK, so I ordered my sandwich from this location on Saturday. Unfortunately they took my order but but they’re not open so I do not understand that come Monday. I call up there and ask her can she just void out the order? She said no because it is free because it was a Birthday Order for me and I was working on doing a TikTok for that location, but she said I can do it so I received the message from my app saying that my order is ready The day after so on the ninth my order is so-called was ready. I called up there extra I just change it to delivery or can I try to void off the order now she told me yes and it will go back to my app and I never received this. I’m highly upset and I will be making a TikTok about this location. I don’t understand why they’re not open on weekends or why they close at 4 PM. It’s unacceptablein her. Customer service is horrible.