Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
208 reviews
5 stars
123
4 stars
33
3 stars
17
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the sandwiches for their taste and freshness, with some specific favorites mentioned like the tuna and gargantuan sandwiches.
Service Issues
Multiple reviews highlighted problems with order accuracy, delivery delays, and rude staff, indicating a need for improvement in customer service.
Cleanliness Concerns
Several customers noted cleanliness issues, particularly regarding food handling and the overall hygiene of the staff.
Delivery Problems
Many customers experienced significant delays in delivery times, often exceeding the expected timeframe, leading to frustration.
Positive Staff Interactions
Despite some negative experiences, there were also numerous mentions of friendly and helpful staff, particularly in specific instances.
- PBPaul BrooksDec 8, 20254.0Nice pricing and reasonably good food. I will say it’s always consistent. They seem to have issues with their delivery team though. We live about 5 minutes away and sometimes orders take 45 minutes to get to us.
- RBR. B.Sep 17, 20252.0If you order delivery don't expect everything you paid for will be delivered. Had happened many times.
- GMGrace MarlenFeb 10, 20251.0Ordered a BLT online. It came cold. There was no option for toasted online. I was surprised because BLTs are never served cold (example. Subway). I asked them to heat it up please and they refused to and said they could only charge me for a brand new sandwich. Poor service. Won’t be back.
- SGSonali Vakharia GohilJul 12, 20245.0This is my favorite Jimmy John’s. Maria was phenomenal in helping me out. The service and kindness is greatly appreciated and I love coming here for my subs.