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Jimmy John's

4.0
(208 reviews)
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Business Details

174 Yale St, Houston, TX
77007, United States
(281) 888-7726
https://locations.jimmyjohns.com/tx/houston/sandwiches-1758.html

About

Sandwich Restaurant

Location

Jimmy John's
174 Yale St, Houston, TX
77007, United States

Hours

Reviews

4.0
208 reviews
5 stars
123
4 stars
33
3 stars
17
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being tasty and fresh, with some specific favorites like the tuna salad and gargantuan sandwich.

Service Issues

Multiple reviews highlighted problems with order accuracy, delivery delays, and rude staff, leading to a negative impact on customer experience.

Cleanliness Concerns

Some customers reported unsanitary conditions, including dirty nails and poor hygiene practices among staff.

Delivery Problems

Many customers experienced significant delays in delivery times, often exceeding the expected timeframe, which led to frustration.

Positive Staff Interactions

Despite some negative experiences, several reviews mentioned friendly and helpful staff, particularly at certain locations.
  • PB
    Paul Brooks
    Dec 8, 2025
    4.0
    Nice pricing and reasonably good food. I will say it’s always consistent. They seem to have issues with their delivery team though. We live about 5 minutes away and sometimes orders take 45 minutes to get to us.
  • RB
    R. B.
    Sep 17, 2025
    2.0
    If you order delivery don't expect everything you paid for will be delivered. Had happened many times.
  • DR
    David Del Rio
    Jul 2, 2023
    1.0
    I drove a total of 40 minutes just to have everything I specifically requested on my customized order to be ignored. I order a sandwich with no Mayo, no onions, no mustard, add black olives, banana peppers, peppercorn ranch, pickles, and I received NOTHING as requested on the online order. It came with onions and Mayo and nothing added. It’s not my job to have to check for something that should be so damn simple. It was empty at the restaurant. They didn’t have but one customer already eating but couldn’t focus to get my order right. First and last time at this place.
  • JL
    Juan Lara
    Apr 29, 2019
    5.0
    Great place for sandwiches!!!
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Brand Certified Facts from Jimmy John's

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