Jimmy John's

3.7
206 reviews

About

Sandwich Restaurant

Location

Jimmy John's
10535 Westheimer Rd, Houston, TX
77042, United States

Hours

Reviews

3.7
206 reviews
5 stars
104
4 stars
32
3 stars
18
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude, with some customers reporting rudeness and unprofessional behavior, while others praised friendly and helpful service.

Order Accuracy

Frequent complaints about incorrect orders and issues with delivery, leading to customer dissatisfaction.

Speed of Service

Many customers appreciated the fast service, with some noting quick turnaround times for both in-store and delivery orders.

Food Quality

General consensus on the quality of sandwiches being good, but some customers reported issues with freshness and preparation.

Cleanliness

Concerns raised about cleanliness and hygiene practices among staff, impacting customer trust.
  • RI
    Real Irma
    Dec 17, 2025
    5.0
    Está muy bueno este lugar las empleadas muy amables y rápidas con los sándwiches y un lugar muy limpio
  • EE
    Elika Ezekiel
    Nov 22, 2025
    1.0
    WORST JJ EVER! Entered and simply asked about the toppings on the pizza sandwich. A very large, rude, and mentally unstable worker was unprofessional and just walked away. There was no reason for this level of treatment and I'll NEVER VISIT AGAIN!
  • MH
    Malika Hale
    Oct 29, 2025
    3.0
    I have only ordered delivery for lunch 3 times, but they forgot part of my order the last two deliveries.
  • YY
    Yas Y
    Oct 17, 2025
    5.0
    Very fast service here. They are like superhumans for making sandwiches.
  • MM
    Mi Me
    Oct 11, 2025
    1.0
    $9 for two thin pieces of turkey, no mustard (I asked for extra, and $5 in gas money.