Customers frequently praised the food for its authentic flavors and creative dishes, particularly highlighting items like mole, ceviche, and brunch offerings.
Service
The service received mixed reviews; while many found it attentive and friendly, some reported issues with slow service and lack of responsiveness.
Atmosphere
The restaurant is noted for its warm and inviting ambiance, though some customers mentioned it can be quite loud, making conversation difficult.
Value
Several reviews indicated that while the food is excellent, some felt the prices were high relative to the experience, with a few mentioning overpriced parking.
Special Occasions
Hugo's is popular for celebrations, with many customers appreciating the special touches for birthdays and anniversaries.
DF
D French
2 days ago
5.0
Was just there with wife and 6 year old daughter. Daughter loved that they make salt rimmed lemonades to match our margaritas. Tried the appetizer sampler and it was fantastic. Empanadas and taquitos (not normally a fan) were especially good. Also grabbed tacos de carnitas which were spectacular. The place is a gem with drinks and food that ooze careful preparation. Don't miss the tres leches if you can - the splash of passion fruit is a nice twist.
CC
Caro Cruz
6 days ago
4.0
Visitamos el lugar en domingo, hay servicio de buffet. No teníamos reservación y nos pudieron acomodar en el patio, nos encantó ese rincón, es tranquilo y silencio. La comida es rica, aunque!! Como mexicana y amante de la comida oaxaqueña , algunos platillos no fueron mucho de mi agrado,como por ejemplo las enchiladas, tenían un sabor a puré de tomate enlatado, un dulzor que no me gustó mucho. En general es un lugar que nos gusta mucho, varios de los postres son deliciosos.Seguro volveremos.✌🏾
KH
Kelly Hargis
Nov 16, 2025
5.0
Phenomenal spot for Sunday brunch. The buffet was fresh and and there were ample choices for meat eaters and vegetarians. The dessert table was incredible! The cocktail menu did not disappoint- overall just a perfect dining experience.
DR
Daryl Rodriguez
Nov 10, 2025
5.0
Hugo's is the perfect combination of wonderful food, wonderful ambiance, and wonderful service.
We were quickly greeted and sat for Sunday brunch this past weekend and the food is delicious and fresh. We never had a glass not full of water and had refills ready for drinks ordered. The staff is so nice and our waitress was no exception.
My mom adores the food and ambiance.
The boleros performed are the perfect touch and the men are so so talented!
It's also the reason we come back for brunch and the reason why a couple years ago I had all my family there for an engagement brunch.
We will be back for my mom's birthday soon! Thank you again
MM
M Me
Oct 26, 2025
2.0
The food, service, and atmosphere are great; however, the food is too pricey for small portions; which is one of the reasons I only give 2 stars. The main reason is for the abusive approach of adding automatically 20% of “gratuity” to customer’s bill (without consent). Which part of “gratuity” the owners, waitresses and staff don’t understand? Gratuity is a VOLUNTARY expression of “Gratitude” given to someone for doing something good; and it is NOT mandatory or an obligation. When restaurants like Hugo’s automatically add 20% to customer’s bill without customer’s authorization, it becomes a mandatory imposition and it is an abuse to customers. Restaurants should not take advantage of their customers in such an abusive manner. Yes, we as customers understand that the waitresses and staff work because they depend on the benefit of that particular job, but when a restaurant owner decides to open that kind of business, they know that they have to pay employees to carry the work that is needed; and they charge for their food a specific amount taking into consideration ALL expenses, including paying the staff that serves their customers. Leaving a tip or gratuity (whatever you want to call it) to express appreciation for good service is a right that belongs to the customers, NOT an imposition, and it is up to the customers to decide the amount that they want to give if they choose to do so. Remember, customers are only obligated to pay for their consumption (it is mandated), but other than that, is is a VOLUNTARY act of “gratitude” when they decide to do it, because even the provision of good service is an expectation from any restaurant that aims to attract and keep a good, sustainable flow of customers if they want to remain in business. In addition, this restaurant has no free parking at all for their customers; so customers are also forced to pay Vallet parking!
Update:
I appreciate the professionalism of the owner’s response. Just clarifying for his/her information, we were a group of 4 people (not 6 to be automatically charged 20% gratuity). It is not about giving a well-deserved gratuity when good service is received; it is about respecting the right of the customers to decide the amount they VOLUNTARILY want to give, not imposing it without customer’s consent. Thank you for your professional response!
Does Hugo's accept reservations and how can I make one?
Yes, Hugo's accepts reservations. You can make a reservation online at https://www.sevenrooms.com/reservations/hugos?venues=backstreetcafe,hugos,xochi,caracol,urbehouston.
What are the operating hours of Hugo's throughout the week?
Hugo's is closed on Mondays. From Tuesday to Wednesday, it is open from 3 PM to 9 PM; Thursday from 11:30 AM to 9 PM; Friday and Saturday from 11:30 AM to 11 PM; and Sunday from 10 AM to 9 PM.
Is Hugo's open on major holidays?
Hugo's is closed on November 27, 2025 and December 25, 2025, among other holidays.
What types of meals does Hugo's serve?
Hugo's serves lunch, brunch, and dinner.
Where is Hugo's located specifically?
Hugo's is located at 1600 Westheimer Rd, Houston, TX 77006, in the Montrose neighborhood.
What are the payment options accepted at Hugo's?
Hugo's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does Hugo's offer delivery or pickup services?
Yes, Hugo's offers both in-store pickup and delivery services. You can order delivery through Uber Eats at https://www.ubereats.com/store/hugos/iCOMyrhHQL-8sXUA1FzNnQ.
What nearby places can I visit before or after dining at Hugo's?
Near Hugo's, you can visit Montrose Cheese & Wine, a great spot for wine and cheese; St Anne Catholic Church for a cultural visit; and Cafe Montrose, another American restaurant just around the corner.
Are there any other dining options close to Hugo's?
Yes, nearby dining options include Vinoteca Poscol, an Italian restaurant; March, a Mediterranean restaurant; and Rosie Cannonball, which serves European cuisine and pizza.
Is there a convenient ATM nearby Hugo's for cash withdrawals?
Yes, there are Coinhub Bitcoin ATM and Bitcoin ATM Houston - Coinhub located near Hugo's for your cash withdrawal needs.