No store does more than your nearby H-E-B located at 10251 Kempwood in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Feedback is mixed regarding cleanliness; some customers report dirty conditions, particularly in the produce section, while others praise the store for being clean.
Customer Service
Customer service experiences vary; some staff are noted for being friendly and helpful, while others are described as unprofessional or dismissive.
Product Availability
Several reviews mention issues with stock availability, particularly for fresh produce and other items, leading to customer frustration.
Store Organization
Customers have noted that the store can be disorganized, with blocked aisles and mislabeling of products affecting shopping experiences.
Pricing
Prices are generally viewed as reasonable, but some customers feel that certain items are overpriced.
AH
Amanda Holland
1 day ago
5.0
I was in the freezer section for pie crusts and only had a hand basket and needed 10. Rob who was restocking was SUPER helpful. He grabbed all the crusts then went and got me a push basket. I love friendly workers and Rob was so nice! Thank you!!!
KR
Kevin R
4 days ago
5.0
These folks do many things well. Best butter tortillas around. Fresh.
AC
Angel castillo
Nov 13, 2025
5.0
Muy ordenado todo Muy Limpio Un Agradable Ambiente visual
MS
MzUnderStood SoIOverStand
Nov 8, 2025
1.0
I sat in line for 10 minutes because this lady can’t add or subtract!! Then she tried to use a calculator! REALLY!!! I got Newports and said I got $25 all together! Which was $12.82 in gas!! ⛽️ REALLY! How did u get this job, u can’t do simple math!!
Walked up, she’s just sitting in her chair 🪑, didn’t speak!! I had to make her speak!! HEB r we serious here!!!?? That’s basic math!! 🧮 absolutely unacceptable! Held the line up for basic math?
SW
sheila watson
Nov 4, 2025
3.0
Yesterday I purchased the HEB chopped garden salad kit about 45 mins of consumption I experience nausea, vomiting and diarrhea I reach out to the perishable produce manager, to warn him of a possible contamination , so other consumers would not get sick, He seemed un concern is defence was we don’t package them at the store, as if I did not know He stated “Yeah I will look into that “ Sorry and ended the call.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at Kempwood and Gessner?
The store is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B store located?
It is located at 10251 Kempwood, Houston, TX 77043.
Does the H-E-B store at Kempwood and Gessner offer curbside pickup and grocery delivery?
Yes, H-E-B offers convenient curbside pickup and grocery delivery in over 250 locations, including this store.
What types of products does H-E-B at Kempwood and Gessner offer?
The store offers a wide range including food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports, and office & school supplies.
What payment options are accepted at this H-E-B store?
Payments accepted include American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B store have wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking available.
Is there a pharmacy within or near the H-E-B at Kempwood and Gessner?
Yes, there is an H-E-B Pharmacy nearby offering pharmacy and grocery store services.
What nearby locations can I use for financial services including money transfer and currency exchange?
Nearby financial services include Coinme for currency exchange and two Western Union locations for money transfer services.
Where can I fuel my vehicle nearby the H-E-B store?
There is an H-E-B Fuel gas station close to the store for fuel and automotive needs.
Are there entertainment or dining options close to the H-E-B at Kempwood and Gessner?
Yes, nearby options include Little Caesars Pizza for casual dining, Big Crawdaddy's for Cajun and Creole cuisine, and Redbox rental kiosks for movies and games.