No store does more than your nearby H-E-B located at 10251 Kempwood in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Feedback on cleanliness is mixed; some customers report a clean store while others describe it as dirty and poorly maintained.
Customer Service
Customer service experiences vary widely, with some praising friendly and helpful staff, while others report unprofessional behavior and lack of assistance.
Product Freshness
There are concerns about the freshness of produce, with some customers noting issues with overripe or spoiled items.
Stock Availability
Customers frequently mention issues with stock availability, particularly for specific items, leading to frustration.
Overall Experience
While many customers enjoy shopping at HEB for its variety and prices, others express disappointment with specific locations and experiences.
JW
Jeffery Walter
3 days ago
5.0
My go-to for store brands that I like.
AA
Ana
5 days ago
4.0
I'm giving 4 stars because of the bakery department; every time I go, they never have bread. It's frustrating because I want to do all my shopping in the same place. Please, put a little more focus on that department.
KB
Kelsie Bruner
Dec 28, 2025
5.0
Shop here almost every day and the staff is always kind and helpful.
JW
Jermaine Willis
Dec 21, 2025
5.0
Just went for a few items. Crowded but I found everything easily
VS
Victor Schutz
Dec 17, 2025
3.0
This is the heb on kempwood and gessner.
If you have the time go to the one at bunker hill.
This heb is hit or miss on the "fresh" produce. If they have in what you are looking for, it's 50/50 going to be overripe or not ripe enough.
Also, there is no butcher section, so once again, if you are looking for something specific, probably won't have it.
On the plus side, you will save alot of time and money.
This used to be a pretty good store, but it has declined severely in the last 3-6 months.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at Kempwood and Gessner?
The store is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B store located?
It is located at 10251 Kempwood, Houston, TX 77043.
Does the H-E-B store at Kempwood and Gessner offer curbside pickup and grocery delivery?
Yes, H-E-B offers convenient curbside pickup and grocery delivery in over 250 locations, including this store.
What types of products does H-E-B at Kempwood and Gessner offer?
The store offers a wide range including food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports, and office & school supplies.
What payment options are accepted at this H-E-B store?
Payments accepted include American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B store have wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking available.
Is there a pharmacy within or near the H-E-B at Kempwood and Gessner?
Yes, there is an H-E-B Pharmacy nearby offering pharmacy and grocery store services.
What nearby locations can I use for financial services including money transfer and currency exchange?
Nearby financial services include Coinme for currency exchange and two Western Union locations for money transfer services.
Where can I fuel my vehicle nearby the H-E-B store?
There is an H-E-B Fuel gas station close to the store for fuel and automotive needs.
Are there entertainment or dining options close to the H-E-B at Kempwood and Gessner?
Yes, nearby options include Little Caesars Pizza for casual dining, Big Crawdaddy's for Cajun and Creole cuisine, and Redbox rental kiosks for movies and games.