H-E-B

4.5
3076 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 10251 Kempwood in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
10251 Kempwood, Houston, TX
77043, United States

Hours

Reviews

4.5
3,076 reviews
5 stars
2,081
4 stars
619
3 stars
198
2 stars
68
1 star
110

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on cleanliness is mixed; some customers report a clean store while others describe it as dirty and poorly maintained.

Customer Service

Customer service experiences vary widely, with some praising friendly and helpful staff, while others report unprofessional behavior and lack of assistance.

Product Freshness

There are concerns about the freshness of produce, with some customers noting issues with overripe or spoiled items.

Stock Availability

Customers frequently mention issues with stock availability, particularly for specific items, leading to frustration.

Overall Experience

While many customers enjoy shopping at HEB for its variety and prices, others express disappointment with specific locations and experiences.
  • JW
    Jeffery Walter
    3 days ago
    5.0
    My go-to for store brands that I like.
  • AA
    Ana
    5 days ago
    4.0
    I'm giving 4 stars because of the bakery department; every time I go, they never have bread. It's frustrating because I want to do all my shopping in the same place. Please, put a little more focus on that department.
  • KB
    Kelsie Bruner
    Dec 28, 2025
    5.0
    Shop here almost every day and the staff is always kind and helpful.
  • JW
    Jermaine Willis
    Dec 21, 2025
    5.0
    Just went for a few items. Crowded but I found everything easily
  • VS
    Victor Schutz
    Dec 17, 2025
    3.0
    This is the heb on kempwood and gessner. If you have the time go to the one at bunker hill. This heb is hit or miss on the "fresh" produce. If they have in what you are looking for, it's 50/50 going to be overripe or not ripe enough. Also, there is no butcher section, so once again, if you are looking for something specific, probably won't have it. On the plus side, you will save alot of time and money. This used to be a pretty good store, but it has declined severely in the last 3-6 months.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.