Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 11815 Westheimer in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
5,358 reviews
5 stars
3,520
4 stars
1,140
3 stars
351
2 stars
107
1 star
240
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently noted that the store is clean and well-maintained.
Customer Service
While many praised friendly and helpful staff, there were complaints about unprofessional service and issues with gift card handling.
Product Quality
Overall, customers appreciated the quality of food and variety of products, though some expressed disappointment with specific items.
Crowding and Parking
Many reviews mentioned that the store is often crowded, leading to parking difficulties and long lines.
- MMMary MitchellJan 3, 20264.0They were out of the eye drops i use, sinus flush, the cereal i eat, but other than that, i love heb.
- EDErin DozalJan 3, 20265.0Huge selection. Love HEB for all its community involvement.
- APAaron PhamDec 31, 20253.0Idk what's with this 🤷♀️ trying to come my check out to speak 🙄 Foul language then look 😐 and 🚶♂️ away like nothing ever happened 😒 😑 😐, It's kind rudely personality 🤔 🙄 ...
- TTTABDec 30, 20251.0The cashier was rude and the lady by the sushi screaming using a speaker was way to loud and obnoxious
- MLmachelle lernerDec 10, 20251.0I get egift cards online from my family, and a little over a week ago I went to use it at the gas station and my made a mistake about the amount of gas I wanted so the clerk went to cancel it, and fixed the problem. I had previous egift cards with balances so we used those instead, but the one egift card never seemed to have a balance on it, mind you I've been getting these for over 2 years. The problem is, I've called everyone at egift card, they sent me to another number, and another number, and than spoke to the HEB directly to 2 different managers, and one of the 3 never called me back. Than I was given another number to call. I have the receipt and I know the man who worked that night. I'm so disappointed on how unprofessional this has been, and the gift card wasn't cheap. Absolutely ridiculous they can't figure out the issue, and don't seem to care. Very upset, and will driver to another location, or just not go back again.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for the H-E-B location at Westheimer and Kirkwood?
The H-E-B at 11815 Westheimer in Houston is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer grocery pickup and delivery services?
Yes, this H-E-B offers curbside pickup, delivery, and same-day delivery services for your convenience.
Where can I find information about H-E-B's COVID-19 vaccine updates?
Visit https://vaccine.heb.com/ for the latest news on COVID-19 vaccine phases and FAQs provided by H-E-B.
What types of products can I expect to find at this H-E-B store?
You can find food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports gear, and office and school supplies.
What payment options are accepted at the H-E-B located at Westheimer and Kirkwood?
This store accepts American Express, Discover, Mastercard, Visa, cash, checks, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does this H-E-B location offer bakery services?
Yes, bakery services are available at this H-E-B store.
Is the H-E-B at Westheimer and Kirkwood accessible for wheelchair users?
Yes, this location has wheelchair accessible entrances and parking to accommodate all customers.
Are there any ATMs near the H-E-B at Westheimer and Kirkwood?
Yes, nearby ATMs include HEB ATM, Coinme, and Coin Cloud Bitcoin ATM, making it easy for you to access cash or currency exchange services when visiting the store.
What entertainment options are close to the H-E-B on Westheimer?
Redbox, a music and DVD rental store, is located nearby, offering you a chance to pick up movies or games before or after your grocery trip.
Are there nearby services where I can ship packages after shopping at H-E-B?
Yes, nearby shipping options include UPS Authorized Shipping Outlet and In-N-Out Shipping, providing convenient places to send packages close to the store.