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H-E-B

4.4
(5399 reviews)

Business Details

11815 Westheimer, Houston, TX
77077, United States
(281) 531-8646
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 11815 Westheimer in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
11815 Westheimer, Houston, TX
77077, United States

Hours

Reviews

4.4
5,399 reviews
5 stars
3,550
4 stars
1,145
3 stars
351
2 stars
109
1 star
244
  • JM
    Jackie McFarland
    3 days ago
    5.0
    I love to shop @ HEB however I'm a new customer @ the Pharmacy and I must said the Team there is amazing ! I had to get new medications and Michael was availble and kind to answer all of my questions about them. He's very professional , in person or over the phone . Thank you all for having him on your Team .
  • AF
    Abe Fromann
    4 days ago
    4.0
    Has all you need. Didn’t have the exact cuts of meat I wanted but a large quantity of what they did. They do not have outside skirt steak for instance, but plenty of inside skirt, and flank, and a butterflied sirloin for fajitas.
  • CE
    Carolina Elliston
    5 days ago
    4.0
    Great location and the staff is super friendly. I went with my baby and one of the staff members helped me push the cart and put the groceries in my car. It gets very busy during the weekends.
  • TP
    Tayja Phillips
    Feb 18, 2026
    1.0
    I am extremely disappointed with my experience at H-E-B bakery. I ordered a custom My Little Pony birthday cake for my daughter, including specific characters and a banner. What I received looked nothing like the design I requested. The decoration was sloppy, the images were poorly placed, and worst of all, my daughter’s name was spelled completely wrong. When I brought the cake back, instead of taking accountability and correcting the mistake, I was passed from the bakery to customer service to management and only offered $15 back on a $35 custom cake. I also bought cupcakes for $25 spending a total of $60 and only receiving $15 back. The cupcakes were just as bad as the cake. This was for my child’s birthday, and the lack of care, communication, and customer service was unacceptable. If the bakery did not have the materials or couldn’t complete the design properly, I should have been contacted before pickup. I provided my phone number for a reason. This was my first time ordering a custom cake here, and unfortunately, it will be my last. I expected much better quality and professionalism for a special occasion. Below was the cake I ordered vs the cake I received.
  • VN
    velvet nights
    Feb 11, 2026
    2.0
    This cashier Nicole O rang up a personal pineapple as a premium pinapple and that's a 2 dollr difference. Had I been looking at my phone then I wouldve never caught mistake. Them she tried to be a smarty pants with me and tell me that's why I should pay attention whennshe is scanning my items. How about you SCAN the label on the pineapple? How hard is that? She didnt even scan it amd there was a label on it. There is a right way and incorrect way too scan items. She just guessed it was a premium pineapple instead of sfanning the label. How many people have gotten ripped off by not paying attention scanning? Most people are usually on their phones. And lastly this olafe has mold on everything. Ill make a video and post next week but every fruit and veggie rack has black mold all over it. That's why the racks are black so you dont see the mold. Take a white paper towel and wipe the racks and you can see for yourself.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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