Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 11815 Westheimer in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
5,323 reviews
5 stars
3,494
4 stars
1,133
3 stars
351
2 stars
107
1 star
238
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the quality of food, particularly fresh produce and bakery items.
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and lack of engagement from cashiers.
Stock Availability
Several customers noted issues with stock availability, particularly with popular items like rotisserie chicken.
Store Cleanliness
The store was frequently described as clean and well-organized.
Long Wait Times
Customers expressed frustration with long lines and insufficient registers during peak hours.
- EGemma guzzi3 days ago4.0My trip to H-E-B was nice. People were friendly, good vibes overall. There was pie tasting
- KWKevin WoganNov 11, 20254.0Great store. Always crowded. Parking is a problem.
- DHDavid Alan Van HoutenNov 8, 20255.0I always have great service and selection at this H-E-B. The only downside is that it is always crowded.
- NONat OloumiNov 2, 20255.0We shop here all the time, but this morning was extra special because we ran into Zakira, and we had a great taste of café, Olay coffee and we definitely took some home and it was just a nice little treat and Zakiras positive personality sent us off for a great rest of the day! Thanks Zakira. Stay awesome!!
- TJTerrence JamesOct 24, 20253.0If you want rotisserie chicken don't have a job. This place routinely runs oit if the chivken leg quarters and drunsticks before 5pm. I've stopped buying other stuff when they run out because if i have to go somewhere anyway, why reward them with my business?
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for the H-E-B location at Westheimer and Kirkwood?
The H-E-B at 11815 Westheimer in Houston is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer grocery pickup and delivery services?
Yes, this H-E-B offers curbside pickup, delivery, and same-day delivery services for your convenience.
Where can I find information about H-E-B's COVID-19 vaccine updates?
Visit https://vaccine.heb.com/ for the latest news on COVID-19 vaccine phases and FAQs provided by H-E-B.
What types of products can I expect to find at this H-E-B store?
You can find food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports gear, and office and school supplies.
What payment options are accepted at the H-E-B located at Westheimer and Kirkwood?
This store accepts American Express, Discover, Mastercard, Visa, cash, checks, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does this H-E-B location offer bakery services?
Yes, bakery services are available at this H-E-B store.
Is the H-E-B at Westheimer and Kirkwood accessible for wheelchair users?
Yes, this location has wheelchair accessible entrances and parking to accommodate all customers.
Are there any ATMs near the H-E-B at Westheimer and Kirkwood?
Yes, nearby ATMs include HEB ATM, Coinme, and Coin Cloud Bitcoin ATM, making it easy for you to access cash or currency exchange services when visiting the store.
What entertainment options are close to the H-E-B on Westheimer?
Redbox, a music and DVD rental store, is located nearby, offering you a chance to pick up movies or games before or after your grocery trip.
Are there nearby services where I can ship packages after shopping at H-E-B?
Yes, nearby shipping options include UPS Authorized Shipping Outlet and In-N-Out Shipping, providing convenient places to send packages close to the store.