H-E-B

4.4
5323 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 11815 Westheimer in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
11815 Westheimer, Houston, TX
77077, United States

Hours

Reviews

4.4
5,323 reviews
5 stars
3,494
4 stars
1,133
3 stars
351
2 stars
107
1 star
238

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the quality of food, particularly fresh produce and bakery items.

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and lack of engagement from cashiers.

Stock Availability

Several customers noted issues with stock availability, particularly with popular items like rotisserie chicken.

Store Cleanliness

The store was frequently described as clean and well-organized.

Long Wait Times

Customers expressed frustration with long lines and insufficient registers during peak hours.
  • EG
    emma guzzi
    3 days ago
    4.0
    My trip to H-E-B was nice. People were friendly, good vibes overall. There was pie tasting
  • KW
    Kevin Wogan
    Nov 11, 2025
    4.0
    Great store. Always crowded. Parking is a problem.
  • DH
    David Alan Van Houten
    Nov 8, 2025
    5.0
    I always have great service and selection at this H-E-B. The only downside is that it is always crowded.
  • NO
    Nat Oloumi
    Nov 2, 2025
    5.0
    We shop here all the time, but this morning was extra special because we ran into Zakira, and we had a great taste of café, Olay coffee and we definitely took some home and it was just a nice little treat and Zakiras positive personality sent us off for a great rest of the day! Thanks Zakira. Stay awesome!!
  • TJ
    Terrence James
    Oct 24, 2025
    3.0
    If you want rotisserie chicken don't have a job. This place routinely runs oit if the chivken leg quarters and drunsticks before 5pm. I've stopped buying other stuff when they run out because if i have to go somewhere anyway, why reward them with my business?

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.