Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 3501 Clear Lake City Blvd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
2,466 reviews
5 stars
1,880
4 stars
405
3 stars
82
2 stars25
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.
Cleanliness
The store is frequently described as clean and well-maintained, contributing to a pleasant shopping experience.
Product Selection
Customers appreciate the wide variety of products available, including fresh produce and HEB brand items, though some noted issues with stock and quality.
Pricing Concerns
Several reviews mentioned rising prices and concerns about value, with some customers feeling that prices have increased significantly.
Bakery Quality
The bakery received high praise for its cakes and pastries, with many customers expressing satisfaction with the quality.
- AFaveri freeman6 days ago2.0Our restaurant (In Baytown)regularly purchases bulk oxtail from this H-E-B, and most of the butchers provide excellent service. However, we’ve experienced repeated issues with our orders being mixed up or given to other restaurants, even when clearly labeled. This has happened multiple times and has caused delays in our business, since oxtail is one of our best-selling items. We’ve also noticed that these issues seem to occur when dealing with one specific employee, Fritz. While we’re not making accusations, the pattern is noticeable and concerning. We simply want our orders handled consistently and correctly so we can continue doing business without worrying whether our confirmed order will be available at pickup. We value this location and hope management will look into improving the reliability of bulk order handling.
- AVAequitas VeritasNov 14, 20251.0Absolute worse HEB I've ever been to. The actual store itself is fine, but NONE of their employees offer any assistance and the ones you do try to ask very obviously act as though they didn't notice you. I went in there with a broken arm in cast and I was frantically searching for a pet product that was out of stock on the shelf. I simply wanted an employee to check if there were perhaps anymore in stock, but not a single employee could be bothered to stop & help. I've never had any problems with customer service like this at any other locations throughout the great state of Texas and I've been shopping at HEB's for over four decades. Howard Edward Butts would be ashamed of this place!!!
- AGAudrey GodfreyNov 11, 20253.0Very crowded always hard to find a parking space 🤪
- HHHacen HacenNov 4, 20255.0Shopping malls that provide food products are sometimes competitive with others in order to make the goods affordable for the consumer.
- JDJoshua DeveraOct 27, 20255.0This is the best HEB to shop at in the area. It's moderately busy, but they always have enough cashiers were you never have to wait. I've talked with a lot of the employees in every department and they are all very friendly and knowledgeable. This isn't the closest HEB to my house, but it's the one I prefer to shop at.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for H-E-B at Clear Lake Marketplace?
H-E-B at 3501 Clear Lake City Blvd is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and delivery services?
Yes, this H-E-B offers curbside pickup, delivery, and same-day delivery services.
What types of products can I find at H-E-B in Clear Lake Marketplace?
You can find food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports gear, and office & school supplies.
What payment options are accepted at H-E-B Clear Lake Marketplace?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Is H-E-B committed to sourcing local products?
Yes, H-E-B partners with local farmers and suppliers, especially within Texas, to deliver fresh produce and quality meat and seafood.
Does H-E-B Clear Lake Marketplace provide facilities for wheelchair access?
Yes, this location has wheelchair accessible entrance and parking, and offers free Wi-Fi for customers.
Where can I find updates about H-E-B's COVID-19 vaccine information?
Visit https://vaccine.heb.com/ for the latest news and FAQs regarding the COVID-19 vaccine.
Which nearby coffee shop is convenient to visit before or after shopping at H-E-B Clear Lake Marketplace?
Mint to Brew is a nearby coffee shop and smoothie juice bar, perfect for a refreshment before or after your grocery trip.
Are there any nearby financial services close to H-E-B Clear Lake Marketplace?
Yes, nearby financial services include Wellby Financial, Beacon Federal Credit Union, and Western Union for your banking and money transfer needs.
If I need eyewear or an optometrist near H-E-B Clear Lake Marketplace, where can I go?
Nearby options are Texas State Optical, TSO Clear Lake Marketplace, and Dr. Joshua Devera's optometry services.