H-E-B

4.5
3798 reviews

Business Details

(713) 991-2774
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9828 Blackhawk Blvd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9828 Blackhawk Blvd, Houston, TX
77075, United States

Hours

Reviews

4.5
3,798 reviews
5 stars
2,678
4 stars
752
3 stars
179
2 stars
69
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude interactions and poor service from specific employees.

Product Quality

Several customers reported issues with the freshness and quality of produce and meats, including expired items and poor quality in curbside orders.

Store Cleanliness

The store is generally described as clean and well-organized, although some customers noted issues with dirty shopping carts and the need for remodeling.

Curbside Experience

Curbside service received mixed reviews, with some praising its convenience while others reported long wait times and issues with order accuracy.

Pricing Issues

Customers expressed frustration over pricing discrepancies, including being overcharged and unclear pricing policies.
  • FM
    Faith Morgan
    Feb 6, 2026
    5.0
    Very clean store
  • LB
    Lisbeth Balboa
    Feb 5, 2026
    1.0
    Floral people are mean
  • IC
    Ignacio Cabrera
    Jan 27, 2026
    1.0
    Terrible customer service here, never fails. This last visit today was just yet another example, I tried avoiding this hellhole at all cost.
  • RM
    Ryan Michaela
    Jan 11, 2026
    1.0
    Curbside has had me here over 45 min for orders that should be ready… seems like it’s a lot of laid back activity—- doesn’t give HEB REPUTATION!
  • DR
    David Robles
    Jan 5, 2026
    5.0
    This has always been a good clean friendly store, but my groceries there and my lottos every Wed, Sat and sometimes on Mon. Today had the worst purchase Produce # 4453 Autumn Honey Tangerines, they were the worst produce that I have ever purchased not sweet at all and if there were so many damn seeds, stringy Luckily I only purchased 5 and had to throw them all away. The nastiest tangerines I had ever purchased

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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