H-E-B

4.5
3788 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9828 Blackhawk Blvd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9828 Blackhawk Blvd, Houston, TX
77075, United States

Hours

Reviews

4.5
3,788 reviews
5 stars
2,671
4 stars
752
3 stars
179
2 stars
69
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude interactions and unprofessional behavior from certain employees.

Cleanliness

Most reviews highlighted the store's cleanliness, although some customers reported issues with dirty shopping carts.

Product Quality

Customers appreciated the freshness of produce and variety of products, but there were complaints about stale bakery items and poor quality meat.

Curbside Service

The curbside service received positive feedback for being timely and efficient, although there were some issues with order accuracy.

Store Experience

Overall, customers enjoyed the shopping experience, but some expressed frustration with store layout and management responses to complaints.
  • DR
    David Robles
    Jan 5, 2026
    5.0
    This has always been a good clean friendly store, but my groceries there and my lottos every Wed, Sat and sometimes on Mon. Today had the worst purchase Produce # 4453 Autumn Honey Tangerines, they were the worst produce that I have ever purchased not sweet at all and if there were so many damn seeds, stringy Luckily I only purchased 5 and had to throw them all away. The nastiest tangerines I had ever purchased
  • MA
    Maria Armenta
    Dec 31, 2025
    3.0
    Check Organic products’ expiration dates! After a few times of taking home expired Organics ground beef, and other items like organic flour, and jalapeños, now I have to remember to check expiration dates before I buy. Today I went through 6 packs of expired Organics ground beef before I found a couple that were not. I mentioned it to an employee nearby who was chatting with 3 other employees and he didn’t do anything about it. 3 star because it’s the closest HEB, otherwise I go to Pearland HEB when I want more organics variety.
  • AH
    Amanda Holt
    Dec 24, 2025
    5.0
    I love HEB!!! Freshness every day, clean and friendly <3
  • LG
    Larry Gregg
    Dec 21, 2025
    5.0
    This isn't 'my' HEB, however it's great store. Friendly staff with smiles. It's not cluttered. It's definitely Texas friendly.
  • KK
    Kimberly
    Dec 10, 2025
    5.0
    I love google and how fast and on point google is. It's never let me down! Keep on keeping on

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.