H-E-B

4.5
3769 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 9828 Blackhawk Blvd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9828 Blackhawk Blvd, Houston, TX
77075, United States

Hours

Reviews

4.5
3,769 reviews
5 stars
2,654
4 stars
750
3 stars
179
2 stars
69
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while some reported negative experiences with specific employees.

Cleanliness

Overall, the store is described as clean, but there were complaints about dirty shopping carts.

Product Quality

Customers appreciated the fresh produce and good selection, but there were complaints about stale bakery items and poor quality meat.

Curbside Service

The curbside service received positive feedback for being timely and efficient.

Store Layout

Some customers found the store layout confusing and difficult to navigate after recent changes.
  • JG
    Jeffrey Gonzalez
    6 days ago
    4.0
    Very good Supermarket.
  • RJ
    Rabbit Jones
    Nov 10, 2025
    2.0
    Produce dies after 3 days from taking it home. Especially the fruit..
  • ML
    Maria Linares
    Nov 4, 2025
    5.0
    The staff is always friendly and helpful when I have questions about where to find items.
  • MJ
    Mary Lou Jones
    Oct 23, 2025
    5.0
    The HEB I go to is great, they seem to have everything I need/want. Nice and clean and employees are very helpful.
  • AG
    A Gonzalez
    Oct 10, 2025
    5.0
    I have shopped at the HEB on Blackhawk for more than 20 years. I always encounter friendly staff members, the store is always clean, and items in stock. For the past 3 years I have used their Curbside service. I have had the BEST service. For a busy working mom, HEB curbside has been a lifesaver. Today I received excellent and impeccable service provided by Angel one of the leads at HEB Curbside. Thank you HEB for the quality food, for hiring great staff and for ALL that you do in our community!!! God bless y’all!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.