Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 12680 West Lake Houston Pkwy in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
5,066 reviews
5 stars
3,717
4 stars
907
3 stars
235
2 stars63
1 star
144
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the store is clean and well-organized.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.
Product Availability
Frequent complaints about being out of stock on various items, leading to customer frustration.
Bakery Issues
Numerous negative experiences reported regarding bakery orders, including incorrect items and poor quality.
Pharmacy Concerns
Several customers expressed dissatisfaction with pharmacy service, including issues with prescription fulfillment and staff behavior.
- DJDuchess jc2 days ago5.0The store is always busy, but we love HEB.
- JSJeniffer SanchezNov 12, 20251.0Went last month, we were missing two items. Went back to ask the cashier if one of the items was left behind. She goes and grabs it from under the register. The other item we were missing was a men’s deodorant. We searched all our bags and we didn’t find it. When I asked about the deodorant the bagger there said she bagged it in the bags. So I went back to double check and nothing. We got home and unpacked everything still nothing, not even in our car.
- SESusana EscamillaOct 31, 20251.0My first time ordering a cake and I was so disappointed. I told the lady is not what I asked for she just stood there not saying anything. I then called after I left because I was in a rush, and the manager said they could of fixed it but i did tell her and i couldn’t wait. What is the point of ordering a cake a week before if they are going to make what you order.
- RSRuth SanchezOct 30, 20255.0Love this store. The people are always helpful and the fruit and vegetables are fresh.
- SBSkeesha BowersOct 12, 20251.0Worst experience I had at HEB 1. Had to purchase a 5 gallon water - the 2 men at the register did not assist me at all in retrieving the water. They just stood there and watched me grab it 2. After retrieving the water and walking back to the register the bagger forgot to put my milk back into my cart. Walked all the way to my car, loaded up and realized the milk wasn’t there. 3. Walked back in to tell the bagger he forgot my milk. He told the manager and instead of the bagger going to get the milk the manager told me to go get it. Which is at the back of the store! As I am walking back up to the register I see the bagger with the original milk I purchased. The cashier had it under the counter. All this time could’ve been avoided if my milk was placed in my cart in the beginning and I am upset at the men for not offering me help retrieving the water. They worked on register 8
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for H-E-B Summerwood Market in Houston?
H-E-B Summerwood Market is open daily from 6:00 AM to 11:00 PM.
Does H-E-B Summerwood Market offer grocery delivery and curbside pickup services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services at this location.
Where is H-E-B Summerwood Market located?
It is located at 12680 West Lake Houston Pkwy, Houston, TX, 77044, USA.
What forms of payment are accepted at H-E-B Summerwood Market?
H-E-B accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
What types of products can I find at H-E-B Summerwood Market?
You can find food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports gear, and office & school supplies.
Does H-E-B Summerwood Market have wheelchair accessible facilities?
Yes, this location has wheelchair accessible entrances and parking, as well as public restrooms.
Where can I find ATMs near H-E-B Summerwood Market?
Nearby ATMs include the HEB ATM and Coinme, which also offers currency exchange services.
Are there any local dining options near H-E-B Summerwood Market?
Yes, Vietsubs & Boba Tea - Summerwood is a Vietnamese restaurant and smoothie juice bar nearby, perfect for a meal or refreshment before or after shopping.
What are some nearby businesses for financial and insurance services near H-E-B Summerwood Market?
Nearby services include Nationwide Insurance: Kenneth Ray Henry for insurance needs and Coin Cloud Bitcoin ATM for cryptocurrency transactions.
Are there any beauty and spa services close to H-E-B Summerwood Market?
Yes, Zara's Brow Bar and Kingdom Retreat Salon & More offer beauty salon and spa services nearby, ideal for pampering sessions during your visit.