Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 10919 Louetta Rd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
5,292 reviews
5 stars
3,954
4 stars
879
3 stars
207
2 stars
85
1 star
167
What are people saying?
AI-generated from recent customer reviews
Curbside Issues
Customers frequently reported problems with curbside pickup, including missing items and incorrect orders.
Cleanliness
The store is generally noted for being clean, although there were some reports of unsanitary conditions in specific areas.
Customer Service
Customer service experiences varied, with some praising helpful staff while others reported rude or unhelpful interactions.
Product Quality
While many customers appreciated the freshness of produce and other items, there were complaints about expired products and poor quality in certain bakery items.
Parking Problems
The parking lot received negative feedback for being crowded and difficult to navigate.
- JEJeremy Eoff3 days ago1.0Once again an HEB in cypress says they have something in stock online but it’s nowhere to be found on the shelves. Grant/spring cypress is the only good HEB in town.
- RLR LoïcNov 16, 20251.0This is the third time I have to throw the meat before expiration date this is way too expensive !!! I will never buy meat again at HEB !!
- PDPhillip DurbinNov 11, 20253.0I love this store, it is plentiful with quality items. I'm not pleased with my trip today. I went in for the ad: free riverside turkey up to 12 lbs. When you purchase a spiral sliced HEB ham, didn't notice till I got home that the turkey only credited me 8 dollars. I purchased a 12.5 lb @ 1.48 Riverside turkey. Explained my situation to the service attendant who relayed the message to her supervisor and just gave me the credit and sent me on my way. No apologies, no compensation for my time nor gas considering I choose this store over the closer one, nothing. I couldn't be more frustrated with this day other than ranting about it here. I wonder how many people are getting the short end of this deal too! Very Disappointing!!!
- LCLuke CulottaNov 9, 20255.0While admittedly this is not the usual, neighborhood H-E-B that I frequent, it is an amazing place to shop when I am in the area. This location is a far larger grocery store, but so is the shopping center district that it is located in. Whichever location you frequent to obtain you and your family's H-E-B goods, the quality of their products and the service from their staff are simply undeniable. God bless and good journey!
- RÁmbar RevillaNov 2, 20251.0Managers should pay more attention to Meat Market employees, they do not treat customers properly and there is always missing meat on the shelf, they always have a negative attitude towards customers. Today I asked for a meat that was out of stock (it is not the first time this happens) and they told me that it would be ready in approximately 30 minutes, I accepted while I found other items, at the end of my purchase I returned and the meat was never ready. They should have better customer service and have the meat rack assorted.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at 10919 Louetta Rd in Houston?
The H-E-B store at 10919 Louetta Rd is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and delivery services?
Yes, this H-E-B offers curbside pickup, delivery, and same-day delivery services for customer convenience.
What types of products can I find at H-E-B at Vintage Park Market?
You can find Food & Drinks, Home and Kitchen products, Health & Beauty items, Baby & Toys, Flowers, Outdoors & Sports goods, and Office & School supplies.
Does H-E-B accept mobile payment options like Apple Pay and Android Pay?
Yes, H-E-B accepts a variety of payment options including American Express, Apple Pay, Android Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Where can I find up-to-date information about H-E-B's COVID-19 vaccine availability?
You can visit https://vaccine.heb.com/ for the latest information regarding COVID-19 vaccine phases and frequently asked questions.
Does this H-E-B store have wheelchair accessible entrances and parking?
Yes, this store has wheelchair accessible entrances and parking available for customers.
Are there any nearby places to grab a quick meal before or after shopping at H-E-B?
Yes, nearby fast food and dining options include Honeysuckle White and Which Wich? Superior Sandwiches, offering convenient choices for a quick meal.
Are there beauty salons and spas close to H-E-B in Vintage Park Market?
Yes, nearby beauty salons and spas include Texas Hair Team, Snip-its, Regal Nails, Style Nail and Spa, Signature Hair Salon Vintage Park, and Amazing Lash Studio.
Can I find ATM and shipping services near H-E-B in Vintage Park Market?
Yes, nearby services include The Exchange Network ATM, HEB ATM, UPS Authorized Shipping Outlet, and Western Union for money transfer and shipping needs.
Where are some nearby places to get groceries and prepared food besides H-E-B?
Nearby grocery and food options include Kimmy YumYum Kookies bakery and M&R Liquors for additional food and drink selections.