Location.com logo
Brand Certified

H-E-B

4.6
(5370 reviews)

Business Details

10919 Louetta Rd, Houston, TX
77070, United States
(281) 257-4600
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 10919 Louetta Rd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
10919 Louetta Rd, Houston, TX
77070, United States

Hours

Reviews

4.6
5,370 reviews
5 stars
4,017
4 stars
881
3 stars
212
2 stars
87
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, though some reported inconsistent service experiences.

Product Quality

Overall, customers appreciated the freshness and variety of produce and meats, but there were complaints about specific items being expired or lacking flavor.

Curbside Issues

Several reviews highlighted problems with curbside pickup, including missing items and incorrect orders, indicating a need for better management in this area.

Cleanliness

The store was frequently described as clean and well-stocked, contributing positively to the shopping experience.

Parking Challenges

Customers noted difficulties with the parking lot, describing it as crowded and chaotic, which detracted from their overall experience.
  • ME
    Maria Elizabeth
    5 days ago
    2.0
    Consistently bad produce. My last 4 curbside orders had produce that was beyond what is acceptable to be on the shelves. The most recent order had moldy berries in it that I needed in order to make a dish for my baby shower. Super disappointing. I actually went to shop in-store today and the majority of the red onions that were out had soft spots and the shallots were starting to sprout. Not sure what changed as I've shopped here for years without issue. This shift has been noticeable over the past 6 months or so.
  • AD
    Alex Deussen
    Feb 19, 2026
    5.0
    Always good. Sushi is awesome, deli is awesome, had a greek salad for lunch and perfectly fresh and affordable.
  • DM
    Debbie Anne Malubay
    Feb 12, 2026
    5.0
    I just want to share a positive experience at HEB! 🛒✨ Every time I shop here, I’m impressed by how clean and organized the store is. The staff are always friendly, helpful, and ready to assist with a smile. It makes such a difference when employees genuinely care about customer service. I also love the wide selection of fresh produce, quality meats, and bakery items — everything always looks fresh and well-stocked. Checkout is fast and efficient, even during busy hours. HEB truly makes grocery shopping easier and more enjoyable. Definitely one of my favorite places to shop!
  • BC
    Blaque Velvet Collection
    Feb 9, 2026
    1.0
    Stop by the H-E-B gas station at 9:45 today and I was told that the System was down therefore I couldn’t get any gas. I was confused so I called the store myself to see if there was true . The person that I spoke with even said that’s weird because there shouldn’t be any issues with the system. I come to this location around the same time 3 times a week because this gas station is close to my job. It’s always an issue 15 minutes before closing time. It’s always something with that lady. She should not treat customers like they are inconveniencing her because we arrive before closing time.
  • LW
    Leroy Williams
    Jan 31, 2026
    1.0
    We just bought 6 lbs of crawfish trash we spent $70 and had to toss it in the trash the crawfish was smashed and the tails were mushy and they was the smallest batch of crawfish we've had I'll say this i don't leave reviews too much anywhere but this was some bullshit and HEB is our favorite store to shop and yes we'll always shop at HEB but yalls crawfish is trash FN ridiculous 🙃 I would of took some pictures but we tossed everything and it took me a minute to even write this review

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: