About
Grocery Store
No store does more than your nearby H-E-B located at 1550 Fry Rd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
3,680 reviews
5 stars
2,512
4 stars
692
3 stars
202
2 stars
82
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted rude or unhelpful staff, particularly at checkout and curbside pickup.
Cleanliness
The store is generally reported as clean, but there are concerns about the seafood section and occasional restroom odors.
Product Quality
Customers expressed dissatisfaction with spoiled or low-quality food items, particularly meat and bakery products.
Variety and Selection
Many customers appreciate the wide variety of products available, including fresh produce and specialty items.
Curbside Pickup Issues
Numerous complaints about slow service and missing items during curbside pickup.
- YNYetta Nicole3 days ago1.0I’m really disappointed with this store’s produce department. The fruits and vegetables are often not fresh, and I’ve even seen items with mold still on the shelves. It’s frustrating to shop somewhere and feel like you constantly have to inspect everything before buying. I hope the store improves their quality control and starts checking their produce more carefully, because customers deserve better. And even with the curbside fruits and veggies as well
- CPC PNov 15, 20251.0This is the absolute worst HEB in TX. Going forward i will drive across the city if needed to avoid it, and so will anyone who values my opinion and holds HEB to the standard they're supposed to stand for.
- HBHannah BNov 12, 20252.0i usually never leave bad reviews because sometimes i know people are just having a bad day but i visited this morning and went through the 25 items or less lane and a female employee was there to help bag the groceries. I had brought large reusable bags because I live in an apartment & it’s easier to haul them up that way. I asked her nicely if she could shove as many of them in the bags. she didn’t verbally respond just nodded and gave me a weird look..i’m not sure if she wasn’t supposed to bag my groceries like this was my first time using that lane…but regardless i start scanning items and sliding them down and she AGAIN gives me a weird look, so i start handing them to her. while she’s bagging my items she’s repeatedly staring at her apple watch smiling and then proceeds to talk to her other coworkers and when i mean she’s YELLING..she’s laughing and joking with them. all while just holding her hand out. completely disregarding me. i just felt really uncomfortable like somehow i’m annoying for even showing up in her lane. i work in customer service so this just felt completely off to me and i’d never do what she did. completely unprofessional. it really was just screaming teenage arrogance.
- IBIqra BarlasOct 27, 20251.0The floral department made visiting this HEB an unsavoury experience. After I picked a few bloom bunches to put together, I greeted two ladies standing at the floral counter and neither said a word, and when I asked if I could get the blooms wrapped, one of them handed me a price tag without saying a word while the other just stared. I asked if that was for the flowers or for the bouquet itself and she said it’s for everything. Usually, it’s a free service and the price tag was for $28 so naturally I took the flowers back and said no thank you, I can do that on my own and left. I decided then I won’t be buying my flowers at HEB. The two women working there made me feel very unwanted as a customer as soon as I walked in and were emanating ‘mean girl’ vibes. HEB is held to higher standards because it’s not Walmart.. but now it seems like they’ve been hiring Walmarts ex employees. Disappointing to say the least and will be going elsewhere for my weekly floral arrangements.
- JOJessica OlivaresOct 26, 20251.0I was just at HEB buying some items for the week. When I went to pay I had a unfortunate experience that I believe does not represent the values of HEB. Our cashier was Jean an older lady with a horrible attitude. I only took 100 dollars with me and had to leave some items behind because we went above our budget and Jean had a horrible attitude because we had to return items and made rude faces and said out load “they are leaving items behind” for no reason. She then said again they are leaving refrigerated items out load and the bagger which was a young man that was very courteous and polite just said okay. I recommend management check in with Jean and retrain her on customer service. Our time stamp from our receipt is 8:49pm
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the H-E-B store at 1550 Fry Rd in Houston?
The H-E-B store at 1550 Fry Rd is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and delivery services?
Yes, this H-E-B location offers curbside pickup, delivery, and same-day delivery services for customer convenience.
What types of products can I find at the H-E-B store on Fry Rd?
You can find a variety of products including Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Does the H-E-B store sell organic and prepared food products?
Yes, the store sells organic products as well as prepared foods for your convenience.
What payment methods are accepted at H-E-B on Fry Rd?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is the H-E-B store accessible for customers with disabilities?
Yes, it has wheelchair accessible entrances and parking, along with public restrooms, ensuring accessibility for all customers.
Where can I find the latest COVID-19 vaccine information related to H-E-B?
Visit https://vaccine.heb.com/ for the latest vaccine news, current phases, and frequently asked questions.
How does the nearby TGF Hair Salon complement a visit to H-E-B?
After your groceries at H-E-B, you can conveniently visit TGF Hair Salon nearby for hair care services, making it easy to combine errands and personal care.
What financial services nearby can help with transactions during my visit to H-E-B?
Near H-E-B, you can find the Coin Cloud Bitcoin ATM, Coinme currency exchange, First Convenience Bank, and Western Union for various financial service needs.
What entertainment and retail options are near H-E-B on Fry Rd?
Nearby you can visit GameStop and Westgate Marketplace featuring video games, DVDs, books, an arcade, and more for fun before or after your shopping.