H-E-B

4.4
3715 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1550 Fry Rd in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1550 Fry Rd, Houston, TX
77084, United States

Hours

Reviews

4.4
3,715 reviews
5 stars
2,534
4 stars
696
3 stars
205
2 stars
82
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and unprofessional behavior.

Produce Quality

Customers expressed concerns about the freshness and quality of produce, with reports of moldy items and spoiled products.

Curbside Pickup

Many customers reported dissatisfaction with the curbside pickup service, citing long wait times and missing items.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some customers reported issues with specific departments.

Product Variety

Customers appreciate the wide variety of products available, though some expressed a desire for more healthy options.
  • QM
    Quinton McGee
    4 days ago
    5.0
    Love this store. Fresh produce, excellent meat.
  • ST
    Sabrina Terrill
    5 days ago
    1.0
    Terrible customer service
  • LL
    Liliana LiEl
    Dec 24, 2025
    1.0
    Las hojas de plátanos más mala que he comprado en este establecimiento, ubicadas en la parte de las verduras. NO PIERDAN SU DINERO.
  • SM
    Shakira Mendoza
    Dec 13, 2025
    5.0
    Pretty good place to shop. Staff always seems to be helpful. It does get packed especially in the weekends
  • MA
    Maggi Astudillo
    Dec 9, 2025
    1.0
    Compré el mes pasado mi despensa en línea (curbside) dejé mis datos en la página porque pensé que era confiable, ayer me cargaron un pago que fue declinado en esta tienda, pero como tomaron mi información pasaron mi número de tarjeta en otro lugar e hicieron un cargo de $485, a esto les aconsejo no dejen su información ya que no se hacen responsables. Ah Y es la única tienda que había dejado la información de mi tarjeta.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.