H-E-B

4.3
5065 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3111 Woodridge in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
3111 Woodridge, Houston, TX
77087, United States

Hours

Reviews

4.3
5,065 reviews
5 stars
3,206
4 stars
1,059
3 stars
384
2 stars
141
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude or unhelpful interactions.

Store Cleanliness

Generally noted as clean and organized, but some customers reported issues with dirtiness and disorganization in certain areas.

Product Quality

Positive feedback on fresh produce and meat selection, but complaints about poor quality in some prepared foods and delivery issues.

Parking and Accessibility

Frequent complaints about inadequate parking and congestion in aisles, making shopping difficult.

Curbside Experience

Curbside service praised for efficiency, but issues with non-curbside customers taking designated parking spots were highlighted.
  • AR
    Alfredo riest
    4 days ago
    2.0
    Now before I start I think heb is a great store, amazing deals great cashiers everything's good, until this afternoon when I came by my heb and when I went to pay my cashier fabiola was giving me way to much attitude because when I settled my items on the belt and looked at the other items she made a remark saying she would wait with attitude which was very unessary since I barley glanced at the other items, she then made faces and it was clear as day she Was not in the right mood to work. Do better heb and fabiola.
  • TA
    Tara Adesanya
    Dec 28, 2025
    2.0
    Love HEB but not this one in particular. Had not been here in a few years. It's not how I remember it from when it first opened. Will not be back. I'll drive to Central Market or to Meyerland HEB. Thanks anyway.
  • HG
    Heladio Gongora
    Dec 27, 2025
    5.0
    So nice to have this in my neighborhood. I can visit every day and not be tired of this awesome selection and service.
  • MS
    M S
    Dec 26, 2025
    1.0
    Terrible customer service from a think she knows it all employee named Eloise or Eloisa. My second interaction with her in 3 months and both were bad. Explained to her the scanning gun was inoperable but she tells me I'm in the wrong screen and goes to these unnecessary steps only to confirm what I told her then moved me to next scanner. I asked about the code for Avacados as it wasn't coming up in the screen, she says it's not there and I have to use the code on the Avacado like really you don't say. There were no stickers so she gave me the code which is what she should have done initially. She is a know it all that in actually does not listen and hence is inefficient which makes her condescending attitude even more odd. I will make more of an effort to order from Amazon but for last minute things I often go to this Gulfgate HEB because it's only 2-3 minutes away.
  • EB
    Ender Bates
    Dec 14, 2025
    5.0
    This H E B location stays clean, organized, and easy to shop. The aisles stay well stocked and everything feels fresh, especially the produce and meat department. Staff members greet you and move fast at checkout, which saves you time. Parking feels simple and safe. Prices stay fair and the weekly deals help stretch your budget. This store makes grocery runs quick and stress free. I will keep coming back.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.