About
Grocery Store
No store does more than your nearby H-E-B located at 3111 Woodridge in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
5,035 reviews
5 stars
3,189
4 stars
1,056
3 stars
383
2 stars
138
1 star
269
What are people saying?
AI-generated from recent customer reviews
Safety Concerns
Customers expressed feelings of insecurity due to reckless driving in the parking lot and incidents involving harassment.
Store Cleanliness
Multiple reviews highlighted issues with store cleanliness, including reports of dirty conditions and spoiled produce.
Customer Service
Mixed feedback on customer service; while some praised specific employees, others reported poor experiences and unhelpful staff.
Product Availability
Customers noted that many items were out of stock, leading to disappointment during their shopping experience.
Store Layout
The store layout was criticized for being congested and poorly organized, making navigation difficult for shoppers.
- CHCandus Hinderer2 days ago2.0I’ve tried to give this store my business but today is the last time. I asked for a cake from the bakery case and was told to go pay for it up front and bring back the receipt. What? It’s a $15 premade cake. Incredibly inconvenient to go pay and come back to the back of the store with all my groceries or do I leave all my groceries? I was told by a manager it’s because people steal the cakes?This was the final straw considering this location doesn’t carry many of the items I need.
- SUStar Upchurch3 days ago1.0I had a very disappointing curbside pickup experience. The employee who brought out my order had an attitude, placed my items carelessly on top of each other, and made an unnecessary comment about my order being ready at 8:30 and curbside ending at 9:30. My pickup window was 9:00–9:30, and I arrived at 9:28 — well within the scheduled time. I’m not sure why he chose to be rude when I was on time. If bringing groceries out creates such an attitude, perhaps this isn’t the right role for him. I expect better customer service.
- HJHailey Jade5 days ago1.0This HEB is the worse!!! To start off parking sucks here . They need to get rid of curbside already . They Never have no meat this store is so compact you’re always bumping into people from how much stuff is just in the way . It’s always dirty it’s just so much going on in this store . It’s not big enough for all the things they want to have on display . Needs to be updated big time . Outside is so dirty and has no curb appeal . Screaming for a makeover .
- DGDonya GuytonNov 16, 20251.0I want to report a very upsetting experience I had at your store. The cashier, Hector, was extremely rude and his behavior came across as discriminatory. My sister and I were checking out together — all of our items were in the same basket. My sister, who is very light-skinned, approached first and he said nothing to her. But as soon as I stepped up, he suddenly announced “this is a 15,” even though we were clearly not checking out together. What made it worse is that he didn’t say anything to the customers before us or after us who had well over 20 items. The difference in how he treated me versus everyone else — including my own sister — was humiliating. His tone, attitude, and the inconsistency in how he enforced the rules made the situation feel racially motivated. I reported the incident to the floor manager and to Juan, the store manager. Juan tried to assure me it wasn’t a race issue, but based on what I personally experienced and observed, it absolutely felt that way. As a loyal H-E-B customer, I expect to be treated with respect and fairness. This experience left me feeling disrespected, embarrassed, and deeply disappointed. I hope this matter is taken seriously so no other customer has to feel what I felt in your store today.
- JFJoseph FountainNov 8, 20251.0If I could give this store a 0 stars I would rude disrespectful employees in the check out line had some baked goods and I decided I didn't want them and the cashier had the nerve to say something to me very rudely and 🤢 nasty and loud to the other employees about what happen and then the manger had nerve to tell me to calm down and I told her she should tell that to her cashier who was rude nasty 🤢 to me cooperate needs to be contacted Monday morning .
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at Gulfgate in Houston?
The H-E-B store at 3111 Woodridge, Houston is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B Gulfgate store located?
It is located at 3111 Woodridge, Suite 500, Houston, TX 77087, USA.
What types of payment options does H-E-B accept at this location?
H-E-B accepts various payment methods including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B Gulfgate store provide curbside pickup and grocery delivery?
Yes, H-E-B offers convenient curbside pickup and grocery delivery in over 250 locations, including the Gulfgate store.
Are there any wheelchair accessibility features at H-E-B Gulfgate?
Yes, the store has wheelchair accessible entrances and parking spaces to accommodate all customers.
What types of products and services can I find at H-E-B Gulfgate?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies. The store also offers bakery services.
Does H-E-B Gulfgate sell organic and prepared foods?
Yes, the store sells organic products and also offers prepared food items for customers.
Where can I find an ATM near H-E-B Gulfgate?
You can find an HEB ATM nearby as well as a Coin Cloud Bitcoin ATM for conventional and cryptocurrency transactions.
Are there dining options close to H-E-B Gulfgate?
Yes, Flaming Bird By H-E-B, a chicken restaurant, and Boudreaux's Cajun Kitchen, a Cajun and seafood restaurant, are nearby for convenient dining before or after shopping.
What shopping centers and stores are located near H-E-B Gulfgate?
Nearby shopping options include Marshalls Gulfgate, Marshalls, Burlington, Best Buy, and Shoe Carnival, providing a variety of retail, clothing, electronics, and footwear choices.