H-E-B

4.6
4981 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1701 West Alabama St in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1701 West Alabama St, Houston, TX
77098, United States

Hours

Reviews

4.6
4,981 reviews
5 stars
3,683
4 stars
911
3 stars
191
2 stars
68
1 star
128

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Staff Friendliness

Many reviews highlighted the friendly and helpful nature of the staff, with specific employees receiving commendations.

Parking Issues

Several customers expressed frustration with the parking situation, noting it can be difficult to find a spot, especially during peak times.

Product Quality

While many customers appreciated the variety and quality of products, some noted issues with specific items being stale or poorly packaged.

Customer Service

Mixed feedback on customer service, with some positive experiences contrasted by reports of rudeness from certain staff members.
  • IS
    Irene Smith
    Jan 4, 2026
    5.0
    I love Thierry deli food and their produce is always fresh. The store is always clean even if it's busy. Plus the employees are polite and friendly.
  • NN
    Narsaa
    Jan 2, 2026
    4.0
    We love shopping at H-E-B, great selection and always well stocked. The only downside is the parking lot can get very crowded, especially during peak hours.
  • SS
    state_of_survival_cbk state_of_survival_cbk
    Dec 31, 2025
    1.0
    You didn’t need to take 40 or so parking spaces and designate them curbside only for the 6 cars picking up groceries while the rest of us hunt for a parking spot for 30 minutes. Covering even 1/4 of those curbside signs temporarily would have made a huge difference tonight, and could have covered 3/4 of the signs to make it regular parking and still had enough for curbside customers.
  • KJ
    Ken Jackson
    Dec 31, 2025
    5.0
    I have to say, please expand the locations to the entire country. We love your stores and we always find what we're looking for. The HEB is the first stop when we hit town, even before the hotel. Y'all know what I'm talking about. Picture has nothing to do with HEB, but it's cool.
  • NN
    No name
    Dec 28, 2025
    2.0
    Careful order curbside or delivery. I’ve consistently gotten bad or near expired food (meet and salads 1-3 days) it seems like you are paying a premium for the service but HEB is taking advantage of you by forcing these products on you. Order placed and picked up 12/23 afternoon. Not shown are corn tortillas with a blue mold patch the size of a quarter. Didn’t have time to take a photo as o Brought them to a bbq and quickly threw them away out of embarrassment! This is not the first occurrence, the previous ones are what drove me to document and report this one. No other HEB in the city has done this! Multiple in Katy, bunkerhill, Buffalo speedway, etc

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.