H-E-B

4.6
4957 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 1701 West Alabama St in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1701 West Alabama St, Houston, TX
77098, United States

Hours

Reviews

4.6
4,957 reviews
5 stars
3,665
4 stars
907
3 stars
191
2 stars
67
1 star
127

What are people saying?

AI-generated from recent customer reviews

Sanitation Issues

Multiple customers reported unsanitary conditions, including rat bites on food and stale products.

Customer Service

Customer service experiences varied, with some employees praised for their helpfulness while others were criticized for rudeness and lack of professionalism.

Parking Problems

Frequent complaints about inadequate parking, especially during peak times, leading to frustration among customers.

Product Quality

Mixed feedback on product quality; while some praised fresh produce and seafood, others noted declining quality in meat and packaged goods.

Store Cleanliness

Many customers appreciated the cleanliness and organization of the store, although some noted issues with specific areas.
  • MK
    Marriah Kate
    4 days ago
    5.0
    Kiana is the best fishmonger I’ve ever had in a HEB! What a wonderful service and person!
  • JS
    jacqueline shannon
    Nov 15, 2025
    5.0
    Great place to visit. Nice and clean with friendly staff!
  • AM
    Antanetta Marshall
    Nov 11, 2025
    5.0
    I've encounter very kind and helpful people at this location. My visits are always pleasant so I make a point to use this as my primary location even though I don't live in the area.
  • MS
    Marilyn Stewart
    Nov 10, 2025
    3.0
    HEB is usually OK but they allow dogs that is not service dogs. This is dangerous to customers health (unrulely).
  • SR
    sam reshel
    Nov 9, 2025
    4.0
    usually has everything I need! parking can be a bit difficult but not necessarily bad

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.