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H-E-B

4.4
(800 reviews)

Business Details

9710 Katy Freeway, Houston, TX
77055, United States
(713) 647-5900
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9710 Katy Freeway in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9710 Katy Freeway, Houston, TX
77055, United States

Hours

Reviews

4.4
800 reviews
5 stars
594
4 stars
97
3 stars
27
2 stars
16
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Store Quality

The store is generally well-stocked, clean, and offers a wide variety of products, though some customers reported issues with the quality of certain items.

Traffic and Parking

Several reviews mentioned difficulties with traffic flow and parking, indicating that the parking lot can be chaotic and crowded.

Mixed Experiences

While many customers love the store, there are notable complaints regarding specific departments, such as the pharmacy and seafood, as well as some negative interactions with staff.
  • DC
    Donato isaac Camargo
    2 days ago
    5.0
    Always clean, reliable,and workers are really nice.
  • BJ
    Big Joe
    5 days ago
    1.0
    I am a senior with a disability and was told I could not enter the store through the market pharmacy side of the store because those doors are closed until 7 AM..... the entire store opens at 6 AM. I was told to walk around to the entrance on the produce side. I told them I couldn't walk.... and was still told to walk around.
  • BR
    Barbara Remus
    Feb 17, 2026
    5.0
    This Has to one of my Favorite Places to Shop , Custoner Service here is Amazing, store always well stocked and Clean , Highly recommended 👍
  • JM
    Jordon McGilveary
    Feb 14, 2026
    5.0
    Special thank you to Catherine for making my shopping experience one of the best! I greatly appreciate your service, love this H-E-B!
  • WS
    Warren Smith
    Feb 5, 2026
    5.0
    Awesome, clean environment, shelves not disorganized, employees were competent and knowledgeable.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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