Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9710 Katy Freeway in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
5,560 reviews
5 stars
4,135
4 stars
898
3 stars
210
2 stars
95
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly in departments like floral and meat.
Store Condition
The store is generally well-stocked, clean, and organized, but some customers reported issues with the produce and seafood quality.
Parking and Crowds
Customers frequently mentioned the parking lot as chaotic and the store as often crowded, leading to a stressful shopping experience.
Mixed Experiences
While many customers love the store and its offerings, there are notable complaints about rude staff and inconsistent product quality.
- WJWaleed Darwish (Wally Jo)5 days ago5.0Here. Everything is Better! Trully! High value for money. Great location, ample wheelchair friendly parking. Amazing staff. Produce, pharmacy, food, tools and great prices. Wally Jo's THUMBS-UP
- ARAlicia RibeiroJan 1, 20265.0Muitas opções de produtos! Encontrei o panetone e chocotone brasileiro que estava buscando! Excelente.
- JSJust SayingDec 25, 20255.0Love this HEB, the one thing I wish they would consider fixing is the parking lot and how lots of traffic enters from Bunkerhill Rd. Traffic flows directly in front of store where customers are exiting and entering the store, it creates such a jam, other than that I love this store.
- CNCourtney NicholasDec 15, 20255.0I would like to formally thank the floral department at Bunker Hill HEB, for their exceptional service this past weekend. Our figure skating club hosted an event for which we needed 80 (yes, 80) bouquets, and Maria and Lily from the HEB floral department did not disappoint. The bouquets were fresh, beautiful, colorful, ready on-time, and the order was 100% accurate. Maria helped me with the paperwork and checkout, and Lily kindly helped me load all of them into my compact car. Great experience and customer service.
- MLMonique LawrenceDec 13, 20251.0🔊🚨Diversity Training needed 🚨horrible experience a first at this "nice" HEB Linda one of the managers on duty day shift today store 109 bunkerhill she's causation rudely scoped us out racial ethnic profiling cause we were told two days ago we were free to sample the soups as many other customers have we've seen but she lets them without calling them out embarrassing us in a loud rude tone with a smart Alec smirk on her face she kept repeating pay was abrupt spoke over me causing a scene for two small containers of soup sample me and my daughter we kept telling her the other day some one in charge of the soups said it was ok again she put words in my mouth telling the other nice professional manager Billy that I had said yesterday she kept insisting how would she know what day she wasn't there when I was informed that please take the necessary measures for this Linda to be reprimanded how dare she shamed us publicly I'm a native Texan and Houstonian "courtesy" obviously she has none you are beneath the standards of this store "Linda" you don't know us we've been there many times to buy things day and night hours there posting this for everyone to be aware of this tall hostile unprofessional "manager" better suited as the treatment we get at the dollar store perfect 👌 where you belong at I should have called the cops on you preying on us as if we stole something right up behind us in our personal space very unprofessional like a creepy stalker
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for H-E-B at 9710 Katy Freeway in Houston?
H-E-B is open daily from 6:00 AM to 11:00 PM.
Does the H-E-B store at Bunker Hill offer curbside pickup and delivery services?
Yes, this H-E-B location offers curbside pickup, delivery, and same-day delivery services.
Where can I find the latest information about the COVID-19 vaccine from H-E-B?
Visit https://vaccine.heb.com/ for the latest COVID-19 vaccine news, including phases and FAQs.
What types of products can I find at the H-E-B store on Katy Freeway?
This H-E-B offers Food & Drinks, Home and Kitchen products, Health & Beauty items, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Does H-E-B source its meat locally?
Yes, H-E-B sources fresh and frozen meats mainly from Texas suppliers, ranchers, and farmers, with some products from the USA, Canada, and Mexico.
What payment options are accepted at H-E-B in Bunker Hill?
H-E-B accepts American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby dining options close to H-E-B at Bunker Hill?
Yes, nearby dining includes Honeysuckle White, a fast food restaurant, and Fresco, a frozen yoghurt, ice cream, and smoothie shop.
Where can I withdraw cash or perform ATM transactions near the H-E-B store?
You can use the HEB ATM, First Community Credit Union ATMs, Coin Cloud Bitcoin ATM, and Coinme currency exchange located nearby.
Are there beauty and spa services available near H-E-B at Bunker Hill?
Yes, nearby beauty services include Nail Salon Spa of Bunker Hill, Nails and Spa of Bunker Hill, Bunkerhill Lash, and MY SALON Suite.
What additional services does H-E-B in Bunker Hill offer in-store?
The store features a bakery, sells organic and prepared foods, provides wheelchair accessible entrances and parking, free Wi-Fi, and public restrooms.