Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 5895 San Felipe Street in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
4,529 reviews
5 stars
3,356
4 stars
754
3 stars
199
2 stars63
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of professionalism.
Product Quality
Customers appreciate the quality of produce and meat, but there are complaints about specific products and inconsistencies in quality.
Store Experience
The store layout is noted as confusing by some, but many customers enjoy the variety and cleanliness of the store.
Pricing
While many customers find prices reasonable, there are concerns about rising prices and shrinkflation affecting product sizes.
- AAAyanna2 days ago2.0I truly love H-E-B, and the San Felipe location has always been my home store. I have never been disappointed with the service until this visit. During checkout, I realized I had accidentally left my wallet in my car. I politely asked if I could step out to retrieve it, and was told that was fine. I returned shortly after, ready to complete my purchase, but the experience changed completely. The cashier, Stephanie C., was in the process of returning my groceries and appeared visibly annoyed that I had come back to finish my transaction. When I later asked Ollie a simple, genuine question regarding my purchase, both employees made me feel as though I was an inconvenience. Stephanie responded with, “Go ahead and put it in,” while aggressively chewing gum, avoiding eye contact, and showing clear irritation. The tone and body language were unnecessary and unprofessional. When I asked for her name, she seemed even more annoyed. I understand that everyone has stressful moments, but customers should still be treated with respect. This experience was disappointing, especially at a store I’ve always trusted for excellent service. I hope management addresses this so that future customers continue to receive the positive experience H-E-B is known for.
- JJJessJan 2, 20261.0The lack of courtesy and professionalism from the management team at this heb is wild. They have no respect for other people’s time nor the skills to communicate effectively. As long as you never have to deal with a manager, you should be okay but if their system malfunctions and takes your payment without registering it, they’ll leave you standing there for 45 minutes before moving you to another register for something you already paid for.
- EVEdward VenableDec 29, 20255.0Always a great experience. Carry most of what you need. Friendly cashiers.
- ADAudra DixonDec 24, 20254.0I absolutely LOOOOOOOOOOOVE THIS Store!!!!! PLEASE hurry up and take over THIS GREAT State of Texas!!!!! I shop at the one on San Felipe @ Fountainview HERE in Houston Texas!!!!! GREAT gesture YOU guys did in Euless Texas!! A BLESSING INDEED!! Sincerely, Audra Dixon-Strauder
- AKalfred kingDec 23, 20255.0I went to HEB on San Felipe and found everything that I wanted and got out in a very timely manner.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for H-E-B at 5895 San Felipe Street, Houston?
The store is open daily from 6:00 AM to 11:00 PM.
What grocery products can I find at H-E-B San Felipe?
You can find food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports, and office and school supplies.
Does H-E-B offer curbside pickup or delivery services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services.
Which payment options are accepted at H-E-B San Felipe?
Payments can be made via American Express, Android Pay, Apple Pay, cash, check, contactless payment, Discover, MasterCard, Samsung Pay, and Visa.
Where can I find the latest updates about the COVID-19 vaccine from H-E-B?
Visit https://vaccine.heb.com/ for the latest news on the COVID-19 vaccine, including current phases and FAQs.
Does H-E-B San Felipe source its meat locally?
Yes, most meat products are sourced from Texas suppliers, with additional sources from across the USA, Canada, and Mexico, clearly labeled on packaging.
What nearby dining options are available close to H-E-B San Felipe?
Nearby restaurants include Sushiya at HEB San Felipe for sushi, The Roastery cafe for coffee and meals, Table 57, Dish Society for breakfast and southern cuisine, La Vista Italian restaurant, and Cafe Panda Garden with Asian dishes.
Are there any financial services near H-E-B San Felipe for convenience?
Yes, nearby financial services include Coinme for currency exchange, HEB ATM for cash withdrawals, and Western Union for money transfers.
If I need pharmacy services near H-E-B, where can I go?
H-E-B Pharmacy is located nearby, offering convenient access to prescription and health products.
What accessibility features does H-E-B San Felipe provide?
The store has wheelchair accessible entrances and parking, public restrooms, free Wi-Fi, and offers payment options including mobile NFC and contactless payments.