H-E-B

4.6
4528 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 5895 San Felipe Street in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
5895 San Felipe Street, Houston, TX
77057, United States

Hours

Reviews

4.6
4,528 reviews
5 stars
3,356
4 stars
754
3 stars
199
2 stars
62
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of professionalism.

Product Quality

Customers appreciate the quality of produce and meat, but there are complaints about specific products and inconsistencies in quality.

Store Experience

The store layout is noted as confusing by some, but many customers enjoy the variety and cleanliness of the store.

Pricing

While many customers find prices reasonable, there are concerns about rising prices and shrinkflation affecting product sizes.
  • JJ
    Jess
    Jan 2, 2026
    1.0
    The lack of courtesy and professionalism from the management team at this heb is wild. They have no respect for other people’s time nor the skills to communicate effectively. As long as you never have to deal with a manager, you should be okay but if their system malfunctions and takes your payment without registering it, they’ll leave you standing there for 45 minutes before moving you to another register for something you already paid for.
  • EV
    Edward Venable
    Dec 29, 2025
    5.0
    Always a great experience. Carry most of what you need. Friendly cashiers.
  • AD
    Audra Dixon
    Dec 24, 2025
    4.0
    I absolutely LOOOOOOOOOOOVE THIS Store!!!!! PLEASE hurry up and take over THIS GREAT State of Texas!!!!! I shop at the one on San Felipe @ Fountainview HERE in Houston Texas!!!!! GREAT gesture YOU guys did in Euless Texas!! A BLESSING INDEED!! Sincerely, Audra Dixon-Strauder
  • AK
    alfred king
    Dec 23, 2025
    5.0
    I went to HEB on San Felipe and found everything that I wanted and got out in a very timely manner.
  • PO
    Pete Olguin
    Dec 13, 2025
    1.0
    I came to the business center to get change and they refuse to give me a change because Dylan the store Director said it’s too late. Never had an issue before till now. H-E-B do better! All I needed was $600 in 5’s

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.