H-E-B

4.5
2545 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 6055 South Fwy in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
6055 South Fwy, Houston, TX
77004, United States

Hours

Reviews

4.5
2,545 reviews
5 stars
1,821
4 stars
441
3 stars
124
2 stars
51
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude behavior and unprofessionalism from employees and management.

Product Quality

Several customers expressed dissatisfaction with the quality of certain products, particularly meat and bakery items, citing issues with freshness and incorrect orders.

Store Cleanliness

The cleanliness of the store is noted positively by some, but there are complaints about dirty restrooms and unkempt areas.

Pricing Issues

Customers have raised concerns about high prices and discrepancies between in-store and online pricing, leading to frustration.

Busy Environment

The store is often described as busy, which can lead to longer wait times and a crowded shopping experience.
  • AK
    Aju Khan
    Jan 4, 2026
    1.0
    The floor was wet with no warning signs posted. I narrowly avoided slipping and could have been badly hurt. I immediately informed the manager, after which caution signs were finally put up. Wet floor and displaced rubber mat was still the same after sharing the information. Management should closely monitor the store to ensure customer safety.
  • BA
    Bobby Antoine
    Dec 30, 2025
    5.0
    I just moved in the area and was very delighted to learn that there was a H-E-B near me. And when I went to check it out for myself, H-E-B has come through for me again. This facility is very convenient and huge for luxury shopping. Thumbs up for this H-E-B location.
  • SH
    Sonia Herrera
    Dec 28, 2025
    1.0
    Waited for more than 15 minutes at the bakery to get a cake for my nieces birthday and no one was around to help out. We even asked some workers and they were no help. Basically told us we just had to wait until the lady came back. Waited a bit longer and still no help. Just stares from the employees
  • KD
    Karen Deem
    Dec 25, 2025
    5.0
    My first time at the MacGregor location. Very nice employees. I got the last box of Crodonuts, delicious
  • CW
    Cane Webster
    Dec 14, 2025
    1.0
    This is the only heb I’ve continuously had problems with HEB pickup. They either forget something or give me items that are clearly moldy or no good. It blows my mind honestly how consistently bad they are. Here’s just a few examples

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.