Business Details
2300 N. Shepherd Drive, Houston, TX
77008, United States
Certified by H-E-B • Feb 22, 2026
(713) 802-8100
Certified by H-E-B • Feb 22, 2026
https://www.heb.com
Certified by H-E-B • Feb 22, 2026
About
Certified by H-E-B • Feb 22, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2300 N. Shepherd Drive in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Feb 22, 2026
Hours
Certified by H-E-B • Feb 22, 2026
Reviews
4.6
1,250 reviews
5 stars
987
4 stars
134
3 stars
39
2 stars
26
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness of staff, there were notable complaints about rude interactions and unresponsive management.
Store Layout
Customers frequently criticized the store's layout, describing it as chaotic and inefficient, particularly regarding parking and entrance design.
Product Quality
Feedback on product quality was mixed; while some praised the freshness and variety, others raised concerns about contamination and mispriced items.
Crowded Environment
Many reviews mentioned the store being consistently crowded, making shopping difficult at times.
- BTBenjamin Trevino4 days ago4.0Great place to buy food etc be be prepared for the chaos , it gets packed and hard to find items you want or someone to get to help you .
- NENadia Enriquez6 days ago2.0Prefacing that I don’t want a refund or anything exchanged - just worried about other food being contaminated. I purchased pasta today and thankfully I decided to cook it today instead of letting it sit in my pantry. I say thankfully today because there were weevils in my pasta package. Had I not cooked it today, it could’ve contaminated the rest of my pantry. I tried calling the store to let them know, incase they needed to go quality check the rest of the products around it…. but after being transferred to the manager, no one ever picked up. I love this heb but I am definitely worried that other people could have the same issue! I’m disappointed that the manager never answered my calls, twice. I waited for 10 minutes both times after being transferred. Posting this only in hopes that someone sees it and can assess the products on the floor before anyone else has the same issue!
- MBManuel BarronFeb 15, 20262.0This HEB sucks. It seems like they did not do a good job designing the layout of this HEB at all. From the parking garage to the cart storage by the elevators and then to the aisle layout, it’s not efficient at all. This is probably one of the worst designed HEBs I’ve ever came to in Houston. It probably explains why there’s always traffic and crowds from opening to close.
- JVJoanne VasquezFeb 5, 20265.0I REALLY LOVE MY HEB ON SHEPARD IN THE HEIGHTS IT ALWAYS HAS WHAT I NEED AND WANT A D ARE ALWAYS SO HELPFUL TO ASSIST WITH MY SHOPPING I AM PARTIALLY BLIND AND SOMETIMES NEED HELP THE MANAGER ASSIGNS A GREAT HELPER I WANT TO THANK YOU ALL AT MY HEB
- TMTom MassiminFeb 4, 20264.0I like HEB. Problem is that I can't buy Apples there. Apples at HEB are much too Big. I can't cut them in 1/2 because the 1/2 that I don't eat turns brown. Because of this, I've been buying my Apples at Kroger and while I'm there I usually get other stuff too. It's a shame because I'd rather shop at HEB. If you're listening HEB, that's my 2¢.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B at 2300 N. Shepherd Drive in Houston?
H-E-B is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer delivery or curbside pickup services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services at this location.
What types of products can I find at H-E-B in The Heights?
You can find a wide range of products including food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports equipment, and office and school supplies.
What payment methods are accepted at this H-E-B store?
H-E-B accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Where can I find the latest H-E-B news regarding the COVID-19 vaccine?
Visit https://vaccine.heb.com/ to learn more about the COVID-19 vaccine, including current phases and frequently asked questions.
Where does H-E-B source its meats from?
H-E-B sources fresh and frozen meats mainly from Texas suppliers, ranchers, and farmers, with some products from other US states, Canada, and Mexico, all labeled with the country of origin.
What nearby fitness centers can H-E-B customers visit in The Heights?
Customers can visit nearby fitness centers such as Facet Seven Heights, Studio Fitness, Digg Deep Fitness and Nutrition, Ryan Kasey's Personal Training and Athletics, Fitness Evolution Training, and 9AM Girl Power by Rig Dog CrossFit.
Are there any nearby ATMs or financial services near H-E-B for convenient transactions?
Yes, nearby ATMs and financial services include Coinme, Coin Cloud Bitcoin ATM, HEB ATM, and The Exchange Network for your convenience.
What local dining options are near H-E-B at 2300 N. Shepherd Drive?
Nearby dining options include Mico’s Hot Chicken and Taqueria Don Tin, great for Southern and Tex-Mex cuisine respectively.
Does the H-E-B location have any additional services or amenities for customers with disabilities?
Yes, this H-E-B location offers wheelchair accessible entrance and parking, public restrooms, and free Wi-Fi for customer convenience.
Brand Certified Facts from H-E-B
H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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