Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2300 N. Shepherd Drive in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
5,291 reviews
5 stars
4,148
4 stars
735
3 stars
183
2 stars78
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were notable complaints about rude interactions and inconsistent service.
Parking Issues
Numerous reviews highlighted significant difficulties with parking, especially during busy times, leading to frustration among customers.
Product Quality
Customers generally appreciated the quality of products, particularly in the produce and bakery sections, although there were some complaints about specific items and inventory management.
Store Cleanliness
Feedback on cleanliness was mixed; while some found the store clean and well-maintained, others reported unpleasant odors and unsanitary conditions.
- BSBrittany Smith2 days ago3.0People there are kinda stuck up and yuppity. I like that it has bicycle friendly areas though and it’s across the street from value village/world
- RTReal Talk Fast Track4 days ago1.0The staff at this store are trained to harass people with provocation and profile people. If this has happened to post it.
- SPScott Poreda6 days ago4.0What can I say..... HEB is where its at. My kids ask me why I know so many employees at HEB. Shout out to Carlos....Typically have what I want whith out going to multiple stores. Now they serve rotisserie chicken thighs and drumsticks at a decent price. Hope they adopt different flavors for their chicken.....Jamaican jerk m8ght be good????
- DWDuke WareJan 3, 20265.0HEB was a bit crowded but ultimately,it was a great experience. The fruits and vegetables were fresh, not to mention a host of other things. A great place to shop.
- AGAngel GarzaDec 31, 20252.0Fix the entrance layout. When you close one of the main doors and force everyone to enter through the self-checkout area, then narrow it down with a metal gate so only one person or cart can pass at a time, it creates total chaos. People are trying to enter while others are backing out of self-checkout lines to let the people entering the store through…It makes absolutely no sense and is a terrible design choice. Whoever approved this setup seriously needs to rethink it, because it’s creating congestion, frustration, and an overall awful customer experience.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B at 2300 N. Shepherd Drive in Houston?
H-E-B is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer delivery or curbside pickup services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services at this location.
What types of products can I find at H-E-B in The Heights?
You can find a wide range of products including food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports equipment, and office and school supplies.
What payment methods are accepted at this H-E-B store?
H-E-B accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Where can I find the latest H-E-B news regarding the COVID-19 vaccine?
Visit https://vaccine.heb.com/ to learn more about the COVID-19 vaccine, including current phases and frequently asked questions.
Where does H-E-B source its meats from?
H-E-B sources fresh and frozen meats mainly from Texas suppliers, ranchers, and farmers, with some products from other US states, Canada, and Mexico, all labeled with the country of origin.
What nearby fitness centers can H-E-B customers visit in The Heights?
Customers can visit nearby fitness centers such as Facet Seven Heights, Studio Fitness, Digg Deep Fitness and Nutrition, Ryan Kasey's Personal Training and Athletics, Fitness Evolution Training, and 9AM Girl Power by Rig Dog CrossFit.
Are there any nearby ATMs or financial services near H-E-B for convenient transactions?
Yes, nearby ATMs and financial services include Coinme, Coin Cloud Bitcoin ATM, HEB ATM, and The Exchange Network for your convenience.
What local dining options are near H-E-B at 2300 N. Shepherd Drive?
Nearby dining options include Mico’s Hot Chicken and Taqueria Don Tin, great for Southern and Tex-Mex cuisine respectively.
Does the H-E-B location have any additional services or amenities for customers with disabilities?
Yes, this H-E-B location offers wheelchair accessible entrance and parking, public restrooms, and free Wi-Fi for customer convenience.