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H-E-B

4.6
(2916 reviews)

Business Details

(832) 673-3100
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3663 Washington Avenue in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
3663 Washington Avenue, Houston, TX
77007, United States

Hours

Reviews

4.6
2,916 reviews
5 stars
2,210
4 stars
449
3 stars
100
2 stars
39
1 star
118

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Many customers expressed frustration with the parking situation, citing it as overcrowded and difficult to navigate.

Customer Service

While some reviews praised the friendly and helpful staff, others reported instances of rudeness and poor service, particularly at the self-checkout.

Store Quality

Customers generally appreciated the cleanliness, organization, and quality of products, especially in the produce and bakery sections.

Shopping Experience

The store is often busy and chaotic, but many customers still enjoy the variety and quality of items available.
  • JA
    James Allen
    5 days ago
    3.0
    Cool place, I've noticed that some of the managers are rude to the employees. That's not good at all, just cause you have a position doesn't mean anything at all, still treat people with respect.
  • WL
    Wesley Long
    5 days ago
    5.0
    Great HEB - often very busy. Pharmacy does not have a drive through. Has a second level garage parking as well as street level exterior parking.
  • KK
    Kyle
    Feb 11, 2026
    5.0
    I really like the layout of this store and I drive by a Kroger and Walmart to go here. The freshly made foods are great and I cannot say enough good things about HEB! The only drawback is the parking here is pretty bad. Not ideal if you just have to grab a few things because you have to park in a parking garage and then go down an escalator and it takes forever, but it’s just a busy area, not HEB’s fault.
  • DW
    Donnie Walker
    Feb 11, 2026
    4.0
    This store is always clean and well-stocked, and the customer service is excellent. The staff is friendly and helpful, which I truly appreciate. However, I do have a concern regarding the “fresh” seafood. H-E-B advertises Gulf seafood as fresh, but after reading the package labels, it appears that some of the seafood is not actually from the Gulf. Additionally, some of the seafood displayed as fresh has been previously frozen and thawed. I believe clearer labeling and transparency would help customers make more informed choices.
  • JJ
    Jason
    Feb 11, 2026
    5.0
    I think this is my favorite location in Houston! I got a bunch of stuff for my weekly meal prep plus company I had coming over for the weekend. Got myself some good chicken, steak, rice, vegetables and the works! It was so delicious and fresh and I would definitely come back again the more I visit in town 🥳

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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