Overall, customers praised the brisket, ribs, and sides, though some noted inconsistencies in tenderness and flavor.
Customer Service
While many reviews highlighted friendly and welcoming staff, there were notable complaints about rude service and order mistakes.
Atmosphere
The restaurant is described as clean and family-friendly, but some customers found the ambiance lacking or the seating uncomfortable.
Order Accuracy
Several customers experienced issues with order accuracy, particularly with missing items or incorrect orders.
Value for Money
Some customers felt the prices were high relative to the quality of food received, while others found it worth the cost.
TK
Tim Kilgore
5 days ago
5.0
The fact that there’s so much technology integrated into the business lets me know your establishment keeps up w the times. Thank you for your customer service
TM
Terry Miller
Jan 2, 2026
5.0
Man when l tell you the food is good! l was treated like family the minute l arrived. Get the brisket and spare ribs, man on man. The side were great also. Trust go by and give them a try!
DL
desiree leverette
Dec 23, 2025
5.0
First things first - the ribs were my favorite, followed by the brisket. We also had sausage. All tender and flavorful. The mac & cheese and corn were sooo good. It was a nice introduction to Texas BBQ. We ordered to-go. The staff and owner were so accommodating as we waited and my fiancé had a beer. The menu was limited because they had run out of some meats/sides during a holiday week - business must be booming. Again, a nice intro to Texas BBQ.
Every experience can be different, especially with BBQ. In our experience, the food was not dry and definitely met our expectations.
MM
Mr. Mccoy
Dec 20, 2025
5.0
The staff here was absolutely magnificent. We were greeted immediately upon entry. It was not long before the food was ready and the food was delicious. Our daughter highly recommended the dirty rice and my wife confirmed that. In addition to the dirty rice, my wife really enjoyed the beans and spicy sausage. This was a great first visit. We look forward to our next visit. Be Blessed
EP
Eric Puckett
Dec 19, 2025
5.0
The 1st time I ate this barbecue it was too good to be true! This is now my 3rd time which was the charm for me having the pleasure to meet “Mrs. Mary Gatlin” the co-founder of the family owned @gatlinsbarbecue . Mrs. Gatlin is a product of #3rdWard and a #JackYates graduate which we both have in common. When you meet this sweet lady she will make you feel like Family forever.👌🏾🫶🏾🤘🏾
What are the regular business hours of Gatlin's BBQ?
Gatlin's BBQ is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays.
Does Gatlin's BBQ offer delivery and in-store pickup services?
Yes, Gatlin's BBQ offers both in-store pickup and delivery services.
What are the delivery hours for Gatlin's BBQ?
Delivery is available Monday through Saturday from 7:05 AM to 5:30 PM. Gatlin's BBQ is closed for delivery on Sundays.
When is Gatlin's BBQ closed for holidays?
Gatlin's BBQ is closed on several major holidays including New Year's Day and Christmas Day. Specific holiday hours vary; some days have reduced hours while others are closed completely.
Can I place takeout orders at Gatlin's BBQ and what are the hours for takeout?
Yes, Gatlin's BBQ offers takeout Monday through Saturday from 7:05 AM to 5:30 PM, and it is closed on Sundays.
Where is Gatlin's BBQ located?
Gatlin's BBQ is located at 3510 Ella Blvd Bldg C Ste A, Houston, TX 77018, USA.
Are there any self-storage facilities near Gatlin's BBQ?
Yes, nearby self-storage facilities include Ella Blvd Self Storage, Private Mini Storage, Extra Space Storage, and Big Tex Storage.
What restaurants are located near Gatlin's BBQ where I could visit afterwards?
Nearby restaurants include The Union Kitchen - Ella, Golden Wok, Dream Wings Patio & Food Truck, Jack in the Box, and Jellyfish sushi restaurant.
Are there any health and wellness services close to Gatlin's BBQ?
Yes, there are several nearby health and wellness services including Dr. Chase Baker dental offices, 10Massage therapy, Vital Family Chiropractic, Sunshine Dental, and Gravity One Studio for reflexology and holistic care.
How can customers visiting Gatlin's BBQ use nearby locations for convenience?
Customers can combine their visit with nearby amenities such as getting a car wash at Aqua Auto Spa or "Wash Me" Car Wash, grabbing a smoothie at JuiceLand, or stopping by Mattress1One retail store.