Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9762 Katy Fwy. in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
877 reviews
5 stars
488
4 stars
182
3 stars
81
2 stars
41
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and fresh, although some expressed disappointment in the flavor and quality compared to the price.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing long wait times and poor service, while others noted quick and friendly service.
Cleanliness
The cleanliness of the restaurant received positive feedback, but there were also reports of unsanitary practices by staff, which raised concerns.
Pricing
Many customers found the prices to be high for the quality of food received, with several comments indicating that the value did not meet expectations.
Customer Service
While some reviews highlighted friendly and professional staff, others reported rude service and poor customer interaction.
- GSGary Sanchez2 days ago5.0This is the cleanest Five Guys restaurant I've ever been to. Food and service was great. I highly recommend this place.
- FMFarouk MebarkiDec 23, 20255.0Jaime l’équipes il son gentil respectueux 🫡
- JTJustin “Stein” TobiasDec 22, 20255.0At five guys, you get exactly what you pay for. Are they overly expensive for no reason? Sure. But so is everything now days. This location is always pushing out some of the best burgers around. Consistently, every day. Salute to these guys!
- LALARRY ALLENDec 21, 20255.0Always my go to from burgers
- DDDannyDec 13, 20253.0It took too long for our order to be completed. From pay to burger being ready was 21 minutes.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 9762 Katy Fwy accept reservations?
No, Five Guys at 9762 Katy Fwy. does not accept reservations.
What are the operating hours for dine-in at this Five Guys location?
This Five Guys location is open daily from 10:00 AM to 10:00 PM for dine-in service.
Does Five Guys at 9762 Katy Fwy offer delivery and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/bunker-hill/menu.
Are there online apps I can use to view the menu or order from Five Guys at this location?
You can use the Five Guys app available on iOS and Android or order directly via their website at https://order.fiveguys.com/location/bunker-hill/menu.
What types of payment options does Five Guys at 9762 Katy Fwy accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys at this location family-friendly and accessible?
Yes, the restaurant welcomes children, has high chairs, outdoor seating, wheelchair accessible entrances, parking, seating, and restrooms.
Can I customize my burger and what variety do they offer?
Yes, Five Guys offers more than 250,000 ways to customize your burger along with over 1,000 milkshake combinations.
What nearby dining options are available around Five Guys at 9762 Katy Fwy?
Nearby dining options include Tony Luke's (sandwich shop), Genghis Grill (Mongolian and Asian cuisine), El Rey Taqueria (Mexican/Cuban), Boudreaux’s Cajun Kitchen (Cajun and seafood), Panda Express (Chinese fast food), Which Wich (sandwich shop), and Marble Slab Creamery (ice cream and smoothies).
Are there nearby services for shipping or business needs if visiting Five Guys?
Yes, FedEx Office Ship Center and RushMyPassport services are located nearby for printing, shipping, and passport needs.
What should families do if they need pediatric healthcare near Five Guys?
Bunker Hill Pediatric Dentistry is nearby for dental needs, and there are other health services close by for pediatric and family care.