Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 11700 Westheimer Road in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
955 reviews
5 stars
598
4 stars
189
3 stars
75
2 stars
28
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised the friendly and attentive staff, with many noting excellent service experiences.
Food Quality
While many enjoyed the fresh and tasty burgers and fries, some expressed disappointment with bland flavors and soggy buns.
Cleanliness
The restaurant was frequently noted for its cleanliness, including well-maintained dining areas and restrooms.
Pricing
Several reviews mentioned that the prices are considered high for fast food, with mixed opinions on whether the quality justifies the cost.
Portion Sizes
Customers appreciated the generous portion sizes, especially for fries, often noting that they received more than expected.
- DGDaniel Anthony Garza1 day ago5.0Good burgers and fries! My wife said that the burgers and fries are fresh and she loved them. Service and food was great thank you.
- MMMARCUSNov 10, 20253.0The burger patty and my cheeseburger was cremated that makes that $18 meal really expensive
- JFJanice FragosaAug 29, 20255.0Mi primera vez visitando el lugar y de verdad todo muy rico, el cajero muy amable le dije que era la primera vez que venía así que me ayudó a saber qué escoger y demás.
- ATAnaysia TaylorAug 19, 20255.0Love it
- MMmanuel martinezAug 13, 20251.0I've been to other five guys in different state (WA) and never got the treatment like at this place. Literally came store was empty just 1 other person already eating. There was a lady waiting to make the meal and to which she got the attention of the others guys there telling them that I'm waiting, they literally stare at me from inside and do nothing until she goes for a 2nd time then they come out the 4 or 5 of them and finally takes my order. I've worked in the past in fast food and definitely this is unacceptable behavior when you're literally not doing anything in the store.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 11700 Westheimer Road accept reservations?
No, Five Guys does not accept reservations at this location.
What are the Five Guys delivery hours at the Westheimer Road location?
Delivery is available daily from 11:00 AM to 9:30 PM.
Can I order and customize my Five Guys meal through an app?
Yes, you can customize your burger with over 250,000 combinations and order through the Five Guys app available on iOS and Android.
What are the payment methods accepted at Five Guys on Westheimer Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys at this location wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances and restrooms.
Does Five Guys serve gluten-free options?
While the buns and some condiments contain gluten, you can order sandwiches without the bun via wraps or bowls. Cross-contamination is possible, so please check allergen information.
What meals are served at Five Guys on Westheimer Road?
They serve lunch and dinner every day from 11:00 AM to 10:00 PM.
What fun nearby places can I visit before or after eating at Five Guys on Westheimer Road?
You can enjoy a coffee at Starbucks, satisfy dessert cravings at Crumbl - Westchase, or visit the nearby eye care clinic 20/20 Express for an appointment nearby.
Are there other dining options near Five Guys on Westheimer Road?
Yes, nearby options include Hiccup’s And Churroholic for Vietnamese cuisine, Freebirds World Burrito for Mexican food, and Potbelly for sandwiches.
How can nearby gas stations like Valero and Phillips 66 help when visiting Five Guys?
These nearby gas stations offer convenient fueling and convenience store services if you’re stopping by Five Guys while on the road or running errands.