Brand Certified
Five Guys
4.2(1215 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
2902 N. Shepherd Drive, Houston, TX
77008, United States
Certified by Five Guys • Feb 22, 2026
(713) 864-6555
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/2902-n-shepherd-drive
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2902 N. Shepherd Drive in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.2
1,215 reviews
5 stars
720
4 stars
263
3 stars
116
2 stars
43
1 star
73
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them overcooked or lacking flavor.
Customer Service
Customer service experiences varied widely, with some praising the staff's friendliness and efficiency, while others reported rudeness and mistakes with orders.
Pricing
Many customers felt the prices were high for the portion sizes and quality, leading to dissatisfaction regarding value for money.
Cleanliness
The restaurant was frequently noted for its cleanliness and good management, contributing positively to the dining experience.
- EBErica L Bounds3 days ago1.0This is the first time not only was the fries burnt but the burger was horrible. I never experienced this before. Sad very disappointed!
- SSSantiago Gómez S.Dec 9, 20255.0Cool shakes
- LVLuis C VillaNov 2, 20255.0On November 1, 2025, I was at this Five Guys Shepherd around 7:00 pm and I was delighted with my meal. I ordered my food without bread, and they recommended a lettuce wrap. I appreciate the recommendation because it was very good; the meat was juicy and hot, and the vegetables were fresh. I will definitely order again. The service was efficient and fast, even though there were a lot of orders. The three guys and one girl were focused on providing good service. The restaurant was clean and busy.
- JDJennifer DucoteOct 31, 20251.0This is our first time to eat at Five Guys Burgers and Fries and we are not happy. First of all, the man taking our order, Marcelino R, was impolite and was not listening to what we wanted on our burgers because our order came out wrong. My burger did not have mayo on it, and the tomatoes on it were not ripe. My husband’s burger came with tomatoes on it after he specifically ordered it with NO TOMATOES. The order total was $32.35 which is outrageous considering that my burger was small, and my husband did not order fries or a drink. I will not be coming back. These hamburger patties are way to small to be charging that much money for them.
- DHDakota HudsonOct 25, 20251.0said “wassup!” as i walked up and the employee looked at me like he had somewhere better to be. i then asked to make my burger a combo. then the inept employee proceeded to say “sorry there isnt any” so he made me spell out i wanted fries and a drink(which he didnt listen to the requests i asked for both larges) pathetic representation of a good place. do better.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 2902 N. Shepherd Drive accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dining in at Five Guys on N. Shepherd Drive?
Five Guys is open for dine-in service daily from 10:00 AM to 9:00 PM.
Can I order delivery from Five Guys at this Houston location?
Yes, Five Guys offers delivery service every day from 10:00 AM to 8:30 PM. You can order online through their delivery URL.
Does Five Guys offer any mobile apps for ordering or viewing their menu?
Yes, Five Guys has mobile apps available on both Apple App Store and Google Play to browse menus and place orders conveniently.
Is the Five Guys menu customizable?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment methods does Five Guys on Shepherd Drive accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there options for customers with gluten sensitivities at Five Guys?
Most sandwiches can be ordered without buns as wraps or bowls. However, some condiments and buns contain gluten. Cross-contamination risk exists, so check their allergen information.
What nearby dining options are close to Five Guys at 2902 N. Shepherd Drive?
Nearby dining options include Taco Cabana for Mexican food, Sonic Drive-In for burgers and fast food, Wingstop for chicken, Wendy's, and Salad and Go for quick meals.
How can nearby locations assist customers visiting Five Guys on Shepherd Drive?
Customers visiting Five Guys can find convenience with nearby businesses like Advance America for financial services, and T-Mobile and AT&T stores for mobile needs. After dining, they might relax at Starbucks nearby.
Are there family-friendly facilities available at Five Guys on N. Shepherd Drive?
Yes, the location welcomes children, has a children's menu, high chairs, wheelchair accessible entrances, and restrooms to accommodate all guests.
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