Five Guys

4.1
786 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8505 S. Main Street in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
8505 S. Main Street, Houston, TX
77025, United States

Hours

Reviews

4.1
786 reviews
5 stars
432
4 stars
163
3 stars
73
2 stars
39
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

While some customers praised the burgers and fries, others reported issues with food preparation and quality, including raw burgers and soggy buns.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food.

Staff Performance

There were mixed reviews about staff performance, with some praising friendly service while others noted unprofessional behavior.
  • JJ
    J
    Dec 8, 2025
    1.0
    I know damn well I didn't jus order an double cheese an small fry for $20 got damn remind me why I eat at shake shack nowadays ways better to an i could've had 2 doubles an regular fries an drink for 20
  • BT
    Backfrum Thedeadking
    Dec 7, 2025
    1.0
    service sucks
  • HJ
    Hailey Jade
    Nov 15, 2025
    1.0
    Burger was still raw . Had to clean my own table . I don’t know why people can’t clean up after themselves .
  • LH
    Laura Hernandez
    Nov 3, 2025
    1.0
    I'm so disappointed about this place, the service was terrible specially a women who don't understand English very well she was giving me a attitude when I told her that my French fries were so greasy and I ask to talk to the supervisor and she says that she was the supervisor when she don't even know how to used the cashier but whatever, I will not go back to this place and I hope no body else waste his time in this place
  • SR
    Stephanie Ramos
    Oct 25, 2025
    5.0
    It was my first time trying Five Guys, and I had a five-star experience! The customer service was friendly and welcoming, and the burgers were fresh and delicious. I’ll definitely be returning soon and recommending this place to others.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.