Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3939 Washington Avenue in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
933 reviews
5 stars
531
4 stars
217
3 stars
62
2 stars
45
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported poor service experiences.
Food Quality
The burgers received high marks for taste, but there were complaints about inconsistent fry quality and food temperature.
Pricing
Several reviews mentioned that the prices are considered high, with some customers feeling that the value does not match the cost.
Cleanliness
Most customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
Inconsistency
There were mixed reviews regarding order accuracy and food preparation, with some customers experiencing issues like missing items or unsatisfactory food.
- DGDarrell GreenNov 5, 20255.0Staff friendly, ordered through app. Food received hot. This location always consistent.
- TCThe Helper (Chris)Nov 4, 20255.0Everything was great. No problems at all and everything was fine.
- GHGhia HughleyOct 31, 20255.0Adham Y. was so kind and knowledgeable. Top tier customer service.
- AVandre vargasOct 21, 20255.0Great service and kindness! I stopped by Five Guys and ordered a milkshake, but I was short a little on the total. The guy at the counter was super understanding and just said it was fine — no attitude, just genuine kindness. You don’t see that a lot these days. It made my day and honestly reminded me why I love coming here. Thanks again for being such a good person and treating people with respect.
- PRPaulina RizkSep 28, 20253.0I ordered a bacon cheeseburger in store today and left as soon as I got the order. What I got was a burger with no bacon and a hair in the cheese. This is so disappointing, I wanted to enjoy the meal but just couldn’t anymore.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3939 Washington Avenue accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for dining at Five Guys on Washington Avenue?
Five Guys is open daily from 10:00 AM to 9:00 PM.
Can I have my order delivered from Five Guys Washington Avenue?
Yes, delivery is available daily from 10:00 AM to 8:30 PM. You can order online through their delivery site.
Can I customize my order at Five Guys in Houston?
Yes, there are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys Washington Avenue offer gluten-free options?
Buns, hot dogs (Canada only), and select condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists, so check the allergen chart for details.
What payment methods are accepted at Five Guys on Washington Avenue?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there seating available outdoors at Five Guys Houston?
Yes, this location offers outdoor seating for customers.
What nearby places can I visit before or after enjoying a meal at Five Guys?
Nearby you can visit places like NIMS Medspa for skin care, Mod Nail Bar and GiGi Nail Spa for beauty treatments, or enjoy a coffee at BHBG Coffee.
Are there entertainment options near Five Guys on Washington Avenue?
Yes, you can check out Xtreme Nightlife for dancing and socializing, or visit Buffalo Wild Wings and The Cookshack for additional dining experiences nearby.
How can nearby services at Washington Avenue help enhance my visit to Five Guys?
You can combine a meal at Five Guys with visits to nearby wellness centers like Airrosti or ACTIV Rehab and Wellness for pain management and massage, or stop by Apollo Vision Haus for eyewear needs.