Brand Certified
Five Guys
4.2(939 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
3939 Washington Avenue, Houston, TX
77007, United States
Certified by Five Guys • Feb 22, 2026
(713) 426-5558
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/3939-washington-avenue
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3939 Washington Avenue in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.2
939 reviews
5 stars
535
4 stars
217
3 stars
62
2 stars
46
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff were mixed; while some praised the friendliness and professionalism, others reported rude behavior and poor service.
Food Quality
Food quality was inconsistent; many enjoyed the burgers and fries, but there were complaints about soggy buns, incorrect orders, and food being cold.
Pricing Concerns
Several customers found the prices to be high and not reflective of the food quality, leading to dissatisfaction.
Cleanliness
Some reviews highlighted cleanliness and organization in the restaurant, while others raised concerns about unsanitary conditions.
- CCconar cabucioFeb 17, 20261.0Next time you have a BOGO.. bring in more staff and or turn off the orders ! Over an hour wait… keep in mind i ordered online. Pretty rediculous considering the app and email notification mentioned orders being ready in 12-14 minutes. Staff did there best with what they had. But the staff continued taking orders even though orders just kept coming in from online.
- TATiago AtwiFeb 3, 20265.0And his staff are professional, kind, quick, and completely lovable
- JBJordon BDec 18, 20252.0Asked for no cheese on my order, and they brought me a burger with cheese on it twice
- DLDelisha LivingstonNov 24, 20251.0I am very disappointed in the way I was treated at this location. I love five guys and I think the food is amazing. When I walked into this location today nobody smiled or greeted me …not even the manager..Two minutes later two women of another race walked in and were greeted immediately!!! My concern was addressed to the manager..The feeling of being discriminated against is disheartening. I will not be returning.
- DGDarrell GreenNov 5, 20255.0Staff friendly, ordered through app. Food received hot. This location always consistent.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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