Brand Certified
Five Guys
4.0(923 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
14303 E. Sam Houston Pkwy. N., Houston, TX
77044, United States
Certified by Five Guys • Feb 22, 2026
(832) 230-1478
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/14303-e-sam-houston-pkwy-n
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 14303 E. Sam Houston Pkwy. N. in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.0
923 reviews
5 stars
488
4 stars
201
3 stars
96
2 stars
54
1 star
84
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers and fries, noting freshness and generous portions, but some criticized the lack of seasoning and inconsistent quality.
Customer Service
Service experiences varied widely; while some praised friendly staff and quick service, many reported rude behavior, incorrect orders, and poor management responses.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and overflowing trash cans, suggesting a need for better maintenance.
Pricing
Many customers found the prices to be high for the quality and portion sizes, leading to complaints about value for money.
- CHChico Picosito Htx6 days ago4.0Food was good the facility needed to be cleaned tables were all dirty the trashcan overflowed
- TSTaylor SterlingFeb 21, 20261.0Disappointed is an understatement. The burger was unseasoned and dry. The fries were doused in Cajun seasoning, like way too much. For a $30 meal, it’s unacceptable. Never again.
- BPBette ParedezFeb 19, 20265.0Delicious burger, toppings and especially sauces. I liked the simple ordering process online, and quick speed of getting the food ready. The bun quality didnt match the rest of the burger, but this place is still on my list of best burgers.
- JSJakiya StampsFeb 17, 20261.0I had an extremely disappointing experience at this Five Guys location tonight around 8:20 PM. I called to place an order during the Buy One, Get One Free promotion and was told to order online through the website or DoorDash. When I checked, online ordering was turned off. I called back and was informed they had intentionally disabled online orders. During that call, the store manager hung up on me. When I called again, I was told there was “nothing she could do” because the store was running out of product and would not honor the promotion. She had a very dismissive, “oh well” attitude and made no effort to offer a solution. When I asked for her name for documentation purposes, she refused to provide it. Running out of product and turning off online orders are internal issues and should not affect customers during an advertised promotion. Being hung up on and treated dismissively by management is unacceptable. Very unprofessional experience.
- TStristian salinasFeb 5, 20263.0Very disappointed with the service. I ordered a bacon cheese dog (10.69) not including fries and the milk shake. I come here knowing what to expect . I asked for diced tomatoes and was told they couldn’t do that. If I’m paying for a higher end spot, I’d expect for small accommodations. The quality of the food is great, but if I’m spending triple what I would at Burger King I’d expect a better service. They dice unions raw and leave them long grilled, yet they can’t dice tomatoes for a hot dog.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for dine-in at Five Guys on E. Sam Houston Pkwy. N.?
Five Guys is open for dine-in from 10:00 AM to 10:00 PM every day of the week.
Is delivery available from this Five Guys location, and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM. You can order online through their delivery URL.
Can I pick up my order in store at Five Guys?
Yes, Five Guys offers in-store pickup for your orders.
What kind of payment options does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free options?
Sandwiches can be served without a bun via a wrap or bowl, but buns and certain condiments contain gluten. Cross-contamination risk exists, so reviewing the allergen chart is recommended.
What are some dining options near Five Guys at Westlake Market Place?
Nearby dining options include Chronic Fries, Urban Bird Hot Chicken, Mama Fu's Asian House, MOD Pizza, Bangkok Social, Chip Cookies bakery, and The Pho Vietnamese Kitchen.
Where can I go nearby Five Guys for beauty or personal care services?
Amazing Lash Studio and Bath & Body Works are nearby beauty and spa locations, and Sport Clips Haircuts of Westlake Marketplace offers haircuts close to Five Guys.
What nearby stores can I visit for shopping or errands after dining at Five Guys?
You can visit Mattress Firm, The UPS Store 6790 for shipping needs, AT&T Store, Victra Verizon Authorized Retailer, Verizon, and Zales jewelry store all close to Five Guys.
Does Five Guys offer customization for burgers and shakes?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Brand Certified Facts from Five Guys
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