Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 14303 E. Sam Houston Pkwy. N. in Houston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
908 reviews
5 stars
476
4 stars
200
3 stars
95
2 stars
55
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including incorrect orders, rude staff, and lack of attention to hygiene.
Food Quality
While some customers enjoyed the burgers and fries, others complained about lack of seasoning and food quality issues, including raw meat.
Pricing
Numerous reviews highlighted the high prices for meals, with many feeling that the cost was not justified by the quality of food.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unwashed hands by staff.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect preparations.
- JAJeremiah Alvarez6 days ago5.05 star for the cajun fries and fresh ingredients. One of the best chain burger places available. Five guy's burger and fries.
- CRCarmen RomanNov 4, 20255.0Super clean environment! The food was great ! 😊
- JWJesse WarrenOct 27, 20251.0The burgers 🍔 use to be big, but now I got my money back, Kid's burgers What ever happened to the big meat patties stand out from all others sad what yall selling for a hamburger Just a burger and sm fry almost 20 dollars
- JWJeremy WaldonOct 26, 20251.0It's like every time I go here they never can get my order right just this time they got the order correct but put the burgers in the wrong bag causing confusion it's like you have to talk very very slow like you're talking to a child instead of adults I don't think I'm going to waste my time going here anymore if I could give zeros on the customer service I would
- JJJeremyOct 24, 20253.0Workers were extremely rude, one rolled her eyes at me when I didn’t hear her the first time? 💀 I recommend you go to a different one, not the one in summer wood.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for dine-in at Five Guys on E. Sam Houston Pkwy. N.?
Five Guys is open for dine-in from 10:00 AM to 10:00 PM every day of the week.
Is delivery available from this Five Guys location, and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM. You can order online through their delivery URL.
Can I pick up my order in store at Five Guys?
Yes, Five Guys offers in-store pickup for your orders.
What kind of payment options does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free options?
Sandwiches can be served without a bun via a wrap or bowl, but buns and certain condiments contain gluten. Cross-contamination risk exists, so reviewing the allergen chart is recommended.
What are some dining options near Five Guys at Westlake Market Place?
Nearby dining options include Chronic Fries, Urban Bird Hot Chicken, Mama Fu's Asian House, MOD Pizza, Bangkok Social, Chip Cookies bakery, and The Pho Vietnamese Kitchen.
Where can I go nearby Five Guys for beauty or personal care services?
Amazing Lash Studio and Bath & Body Works are nearby beauty and spa locations, and Sport Clips Haircuts of Westlake Marketplace offers haircuts close to Five Guys.
What nearby stores can I visit for shopping or errands after dining at Five Guys?
You can visit Mattress Firm, The UPS Store 6790 for shipping needs, AT&T Store, Victra Verizon Authorized Retailer, Verizon, and Zales jewelry store all close to Five Guys.
Does Five Guys offer customization for burgers and shakes?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.