Brand Certified
El Pollo Loco
4.0(1207 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
8473 Hwy 6, Houston, TX
77095, United States
Certified by El Pollo Loco • Feb 22, 2026
(832) 529-3479
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/tx/houston/8473-hwy-6
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Houston,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.0
1,207 reviews
5 stars
624
4 stars
246
3 stars
124
2 stars
79
1 star
134
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for its flavor, especially the chicken, but there were multiple complaints about inconsistent quality, including issues with bones in chicken and overcooked items.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness Concerns
Multiple customers reported unsanitary conditions, particularly in the restrooms, which negatively impacted their dining experience.
Pricing Feedback
Customers expressed mixed feelings about pricing, with some finding it reasonable for the quality, while others felt it was too high for the portion sizes and quality received.
- PPPro Pie2 days ago5.0Best food because it's real food and not some goyslop
- SBSuzanne Bilimoria5 days ago1.0Cashier was very rude. Shrugged when asked a simple question regarding food. Ordered a GUACAMOLE chicken burrito and received a burrito full of rice, hardly any chicken and 0 guacamole! Very disappointed! Overpriced! Never again. Will never return to this location at least!
- MAManuel Alejandro Hernández AlvarezFeb 15, 20262.0Lástima de nombre. El pollo no tiene sabor, el servicio es bueno, pero hay mejores opciones para comer pollo y a menor costo que en El pollo loco.
- PPPeachesFeb 11, 20264.0Chicken is pretty good just small. Corn was good broccoli was bland and Mac and cheese was regular. I tried all the salsas. They were okay not really bad or fantastic but needed a little more flavor.
- AAAlexia AlemanFeb 8, 20261.0The lady taking our order was very rushed and rude for no reason I was very kind and polite this will be the last time I ever go to that location
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Houston, TX?
El Pollo Loco is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 10:00 PM on Sunday.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online via their website or use the El Pollo Loco mobile app available on the Apple App Store.
Can I get catering services from El Pollo Loco?
Yes, El Pollo Loco offers catering services at this location.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and check payments.
Where is El Pollo Loco located?
El Pollo Loco is located at 8473 Hwy 6, Houston, TX 77095, United States.
Does El Pollo Loco have a drive-thru service?
Yes, this El Pollo Loco location has a drive-thru service available.
Is free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is provided at this El Pollo Loco location.
What nearby fast food restaurants can I visit along with El Pollo Loco?
Nearby fast food options include Carl's Jr and Charleys Cheesesteaks, perfect for a varied dining experience close to El Pollo Loco.
Are there any fitness or wellness centers near El Pollo Loco?
Yes, Planet Fitness gym and Chapman Chiropractic clinic are located near El Pollo Loco, convenient for combining a meal with a workout or health visit.
What local shops and boutiques are near El Pollo Loco in Houston?
Nearby shopping options include Vickie Lynn's women's clothing store, Lucy's Boutique & Gifts, and 8th Dimension Comics & Games for diverse retail experiences.
Brand Certified Facts from El Pollo Loco
El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: