Brand Certified
El Pollo Loco
4.1(1261 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
3102 Ella Blvd, Houston, TX
77018, United States
Certified by El Pollo Loco • Feb 22, 2026
(713) 868-8934
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/tx/houston/3102-ella-blvd-3944
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Houston,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.1
1,261 reviews
5 stars
686
4 stars
279
3 stars
136
2 stars
52
1 star
108
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh and tasty, although there were complaints about dry chicken and inconsistent portion sizes.
Service Experience
While many reviews highlighted friendly and attentive staff, there were notable instances of poor customer service and unprofessional behavior from some employees.
Cleanliness
The restaurant was often described as clean, contributing positively to the overall dining experience.
Pricing
Customers found the prices to be reasonable for the quality of food, though some felt certain items were overpriced.
- HMHector MorenoFeb 21, 20265.0Pretty good Mexican style pollo asado I love it
- DMDave MendozaFeb 8, 20265.0Excelente atención, el tiempo de espera no fue más de 5 minutos, y obviamente el pollo está delicioso!
- AHAustin HartFeb 2, 20261.0Your credit card WILL GET SKIMMED HERE! I was only in Houston a day and this was the only place I used my card. A week later they’re racking up charges other places.
- LHL. Angel HyderJan 5, 20265.0Food is good for the price. I always get it to go thou
- GGGiovanniDec 30, 20255.0Today I visited Pollo Loco during dinner and I would like to highlight the manager who was in charge. He was very helpful, attentive, and professional from the very beginning. He assisted me extremely well and made sure my food was fresh and properly prepared. It really shows when a manager genuinely cares about service and the customer experience. Excellent leadership and attitude, it definitely makes a difference.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Houston, TX?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their website or the El Pollo Loco app available on the Apple App Store.
What forms of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services to customers.
Is there drive-through service available at this El Pollo Loco location?
Yes, this location includes a drive-through for your convenience.
Is Wi-Fi available to customers at El Pollo Loco?
Yes, free Wi-Fi is available for customers inside the restaurant.
What nearby restaurants can I visit if I want more fast food options?
Nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, Taco Bell, and McDonald's, all within a short distance from El Pollo Loco.
Are there any nearby automotive services around El Pollo Loco?
Yes, nearby automotive services include Dr Gleem Car Wash And Lube Center, Jiffy Lube Oil Change, David's Auto Collision, and Hub Cap City for tire repair.
What beauty salons or barbershops can I find near El Pollo Loco?
Nearby beauty and grooming options include Clean Cut, Erika’s Styles, and Brush Box for barber and salon services.
Can I combine a visit to El Pollo Loco with a nearby coffee shop or café?
Yes, there are several nearby spots such as Luce Coffee Roasters, Sunday Press, and Kuko's Cafe where you can enjoy coffee before or after your meal.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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