Dutch Bros Coffee

4.4
265 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
3665 Cypress Creek Pkwy, Houston, TX
77068, United States

Hours

Reviews

4.4
265 reviews
5 stars
213
4 stars
13
3 stars
6
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and poor service experiences.

Drink Quality

Many customers enjoy the drinks and find them delicious, but there are complaints about incorrect orders and drinks not meeting expectations.

Speed of Service

The speed of service is generally appreciated, with many noting quick service, although some customers experienced long wait times, especially at the drive-thru.

Staff Recognition

Several reviews highlight specific staff members, particularly Ken, for their exceptional service and friendliness, suggesting a positive team culture.

Inconsistency

There are reports of inconsistency in drink preparation and service quality, leading to dissatisfaction among some customers.
  • JL
    Jason Lee
    Nov 14, 2025
    5.0
    This was the first Dutch Bros I tried Feb. 2023 I believe! Love the staff! Mels and Brenton are awesome! The crew is cool and I like how they go extra to ask how your day is and chat if they aren’t busy! Cool place anyone would have a blast working at! Drinks are always on point and the food items are delicious!
  • NN
    Neyba
    Nov 12, 2025
    1.0
    I dont know why they ask for tips if every time I go they have an attitude and on drop days we have to always ask for it. No other location do I have to ask for anything. Its like begging, she said they are too busy to think about a sticker. I love dutch bros and its right across my job but the staff just sucks there
  • PA
    P A
    Nov 8, 2025
    1.0
    Decided to walk up and order since there was 10 cars in line and some how I still ended up waiting 15 mins for a drink . It’s almost like the girl in front who had an attitude was the only one making drinks . Said thank you for making my drinks , didn’t get a your welcome , smile back or anything just walked away, if you don’t want to work with customers service, DONT WORK with customers. This location seems likes it’s just going down hill , or under staffed .
  • TO
    Ta'Sha One&Only
    Oct 27, 2025
    2.0
    The full figure young lady with the braids was very condescending and rude. You may want to try something else as if serving the window is not for you. This has been the only location that has been lackluster of customer service.
  • NN
    Nyree
    Oct 24, 2025
    4.0
    I love ❤️ this location, and my coffee is right ✅️. The staff is awesome and I travel back home most days just for this location 😄. Great 👍 work Team !!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!