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Dutch Bros Coffee

4.4
(300 reviews)

Business Details

3665 Cypress Creek Pkwy, Houston, TX
77068, United States
(877) 899-2767
https://www.dutchbros.com/locations/tx/houston/3665-cypress-creek-pkwy

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
3665 Cypress Creek Pkwy, Houston, TX
77068, United States

Hours

Reviews

4.4
300 reviews
5 stars
235
4 stars
15
3 stars
9
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for negative attitudes and lack of professionalism.

Drink Quality

Feedback on drink quality was mixed; some customers enjoyed their beverages while others found them poorly made or lacking flavor.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with their drinks and highlighted positive interactions with specific staff members.
  • AG
    Ana Garcia
    Feb 17, 2026
    5.0
    Love the service and my order was prefect!!
  • JP
    Jared Patterson
    Feb 10, 2026
    5.0
    Miles Conner is the best employee I’ve ever worked with at Dutch Bros!
  • DG
    Dexter Gasery
    Feb 7, 2026
    2.0
    Ladies today we're rude. Outside attendant left a comment on order saying to hold my order and that I skipped the line. Both of you drive through lines are open. It wasn't blocked or closed, im just the only one who followed instructions. Window person was also dismissive. I turned around and just asked for a refund. I will use a different location.
  • EV
    Elizabeth Vrbanac
    Jan 24, 2026
    5.0
    Ordered through the app & definitely think this made our experience better. It was raining and there was one person outside helping the drive thru line poor gal, luckily we just had to tell her our name & that we made an order online & she could move on to the next vehicle. We tried 4 drinks: banana bread mocha (one with soft top &chocolate milk & one with coconut milk & no soft top) - definitely should have added chocolate syrup to make up for the missing chocolate milk - luckily had some at home, one iced maple waffle with coconut milk & soft top - this one was delicious definitely will repeat! And then one tiger’s blood h20 with coconut milk definitely will repeat as well! The vibes that I have seen at other locations were kinda lost here, but we will blame it on the very cold rain ! Look forward to returning to try more beverages in the future !
  • LK
    Laura K
    Jan 20, 2026
    2.0
    We visited this location on a Saturday evening. It was pretty quiet. My daughter put in a mobile order before we got there. We pulled into the location and there is one car in front of us and nobody behind us. We waited to get up to the window to tell the girl that we had a mobile order. She proceeds to tell me to circle the building even though three cars have lined up behind me. So I circle the building thinking she’s gonna bring me out our drink since we’re obviously there before the other three cars behind us AND we put in a mobile order. At the window, I could see there was only one order on her computer screen (our mobile order). Well, that doesn’t happen instead she takes the order of the car that was behind me and proceeds to fill their order. At this point, I go up to the window, I stood at there for about five minutes. I don’t get acknowledged during that time, instead I can see her being chatty and flirty with the guy who was behind me while filling his order. She then made my order and finally brought it to the window. Drinks tasted good but the experience was horrible. I really cannot understand why she asked us to circle the building and proceeds to help people who showed up after us. This was the worst service I have ever experienced at a Dutch Bros.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

Brand Certified Facts from Dutch Bros Coffee

Dutch Bros Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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