Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and poor service experiences.
Drink Quality
Many customers enjoy the drinks and find them delicious, but there are complaints about incorrect orders and drinks not meeting expectations.
Speed of Service
The speed of service is generally appreciated, with many noting quick service, although some customers experienced long wait times, especially at the drive-thru.
Staff Recognition
Several reviews highlight specific staff members, particularly Ken, for their exceptional service and friendliness, suggesting a positive team culture.
Inconsistency
There are reports of inconsistency in drink preparation and service quality, leading to dissatisfaction among some customers.
JL
Jason Lee
Nov 14, 2025
5.0
This was the first Dutch Bros I tried Feb. 2023 I believe! Love the staff! Mels and Brenton are awesome! The crew is cool and I like how they go extra to ask how your day is and chat if they aren’t busy! Cool place anyone would have a blast working at! Drinks are always on point and the food items are delicious!
NN
Neyba
Nov 12, 2025
1.0
I dont know why they ask for tips if every time I go they have an attitude and on drop days we have to always ask for it. No other location do I have to ask for anything. Its like begging, she said they are too busy to think about a sticker. I love dutch bros and its right across my job but the staff just sucks there
PA
P A
Nov 8, 2025
1.0
Decided to walk up and order since there was 10 cars in line and some how I still ended up waiting 15 mins for a drink . It’s almost like the girl in front who had an attitude was the only one making drinks . Said thank you for making my drinks , didn’t get a your welcome , smile back or anything just walked away, if you don’t want to work with customers service, DONT WORK with customers. This location seems likes it’s just going down hill , or under staffed .
TO
Ta'Sha One&Only
Oct 27, 2025
2.0
The full figure young lady with the braids was very condescending and rude. You may want to try something else as if serving the window is not for you. This has been the only location that has been lackluster of customer service.
NN
Nyree
Oct 24, 2025
4.0
I love ❤️ this location, and my coffee is right ✅️. The staff is awesome and I travel back home most days just for this location 😄. Great 👍 work Team !!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 3665 Cypress Creek Pkwy, Houston, TX?
Dutch Bros Coffee at this location is open from 5:00 AM to 10:00 PM on weekdays and Sundays, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer caffeine-free drink options?
Yes, Dutch Bros can make classic espresso drinks with decaf espresso, and they also offer caffeine-free drinks like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What sugar-free flavors are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are happy to customize any drink the way you like!
What types of payments are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check local shops for personal check acceptance.
Do Dutch Bros Coffee locations have drive-thru or curbside pickup options?
The Houston Cypress Creek Pkwy location has a drive-thru. While pickup is available, Dutch Bros does not offer delivery services themselves.
Where can I find the Dutch Bros Coffee shop at 3665 Cypress Creek Pkwy?
You can find Dutch Bros Coffee at 3665 Cypress Creek Pkwy, Houston, TX 77068, USA.
Are there any dining or food options near Dutch Bros Coffee at Cypress Creek Pkwy?
Yes, nearby dining options include Bodacious Wings, Up And Down Wings, Chick-fil-A, Saigon House, Hunan Cafe, Loz Lokoz Takoz, Chez Beignets Wings & Boba, Pizza Hut Express, and Taco Bell.
Are there coffee shops near Dutch Bros Coffee at this location?
Yes, nearby coffee shops and cafes include Cafe Laca and Seng Seng Cafe, both offering coffee and smoothie options nearby.
What other useful nearby places can help when visiting Dutch Bros Coffee?
Nearby places like QMart and Shell gas stations are convenient if you need fuel before or after your visit. Also, the Comfort Inn & Suites Fm1960-Champions hotel is close if you're traveling.