Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others have been reported as rude or unprofessional.
Wait Times
Many customers expressed frustration with long wait times, both in the drive-thru and for mobile orders, often exceeding 20 minutes.
Drink Quality
While many customers enjoy the coffee and drink options, there are complaints about incorrect orders and inconsistent drink quality.
Staff Training
Several reviews indicate a need for better training of new staff, as mistakes and poor service have been noted frequently.
Atmosphere
The atmosphere is generally described as friendly and energetic, contributing positively to the overall experience despite service issues.
VN
Von Nicole
2 days ago
1.0
Horrible not getting my order right rushing is a big no I won’t be back. Order two drinks both were wrong. I’ll post what we ordered and what we got side by side. These pictures are totally different. Both are missing the cold cream, soft top. Whatever missing everything so y’all use this as an example to do better.
SL
See You At The Top Law
4 days ago
5.0
Stopped by Dutch Bros on Bellaire, and the energy here matches the neighborhood perfectly, upbeat, welcoming, and full of good vibes. The staff brings a level of friendliness that feels genuine, and you can tell they take pride in making every drink right.
This spot stays busy for a reason. Whether you’re grabbing a quick pick-me-up or hanging around for a minute, the service is fast, the drinks hit the mark, and the atmosphere keeps people coming back.
Places like this remind us why Houston thrives community, consistency, and people who show up with heart.
SEE YOU AT THE TOP 🚀
PV
Paola Valladarez
Nov 16, 2025
1.0
When this Dutch broa first open fast friendly and good coffe … NOW yikes.. service has gone completely down . DO NOT ORDER ONLINE no point you can be 8-5 minutes away and get there and your order is still not ready or it even gets lost ! I had an occasion once where I put in an online order got there and they had no clue about my order … mind you am on my way to work bearly sparing the 5 minutes I give myself to pick up the coffe now it’s a 8-14! Minute wait for AN ONLINE ORDER !! After already placing it at your house driving 5-8 minutes to the location getting there finding parking getting off AND YOUR ORDER DISAPPEARED. Not the only time I’ve placed an online order and have a problem where you have to wait for more than 12 minutes for a drink! Tbh I starded going to the Starbucks right across the freeway. I’ve even order thru the Starbucks app while I am right across the street of Dutch bros and change my mind due to the past experiences at this Dutch bros location ,I drive the one too two minutes right across the street to Starbucks no lines and if there is a line still no waiting more than 5 minutes specially with an online order.
This location had so much potential to being my new favorite place but supper disappointed haven’t gone here in months gave it one more shot ..disappointed again … never going back. OH AND you can be there 6 pm at night THE LONGEST LINE EVER be there 10 am you just regret even stepping into the shopping center . This dutch bros location just not worth it anymore
SM
ShaVasia Matthews
Nov 10, 2025
2.0
I am not sure what's going on at this particular location, however the wait time for a drink should never be 25-35 mins. I literally waited what seemed like an eternity for one single drink. I unfortunately would have to say that I will not be back to this location. I can not justify waiting that long ever again
BB
Benjamin Broward
Nov 2, 2025
3.0
14:57 seconds for one Golden Eagle and one Americana. Coffee grounds in my America. Had to ask for a straw for drink. Asked for cream and sugar, something they didn't offer. Asked for a coffee stirrer, just to find out they don't have them. It's a coffee shop, why wouldn't you have coffee stirrer. Can't really see myself telling people to go there for poor service and tipping before. Just realized I tipped for poor service. Definitely won't happen again.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 7128 Bellaire Blvd, Houston?
Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee accept mobile payment options?
Yes, Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I order Dutch Bros Coffee drinks ahead of time for pickup?
You can use the Dutch Bros app or order online for curbside pickup; however, Dutch Bros does not offer delivery services.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer drinks without caffeine?
Yes, you can order espresso drinks made with decaf espresso or choose from caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Do you get a free drink on your birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you’ll receive a free drink reward on your birthday. If you don’t have the app, just let your broista know!
Is there a drive-thru available at the Dutch Bros Coffee location on Bellaire Blvd?
Yes, this Dutch Bros Coffee location features a drive-thru for your convenience.
What nearby restaurants can I visit before or after getting coffee at Dutch Bros?
Nearby restaurants include Spanky's Pizza and Popeyes® Louisiana Kitchen, where you can enjoy a meal before or after visiting Dutch Bros Coffee.
Are there any nearby gas stations for convenience around Dutch Bros Coffee?
Yes, nearby gas stations include Valero, Circle K, Primespot, Corner Store, and Shell for your convenience while visiting Dutch Bros Coffee.
What nearby places offer fitness or wellness options near Dutch Bros Coffee?
You can visit Team Osiris HTX for martial arts and fitness instruction, or Ayurveda Herbal Massage for spa and health services near Dutch Bros Coffee.