Dutch Bros Coffee

4.1
364 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
7128 Bellaire Blvd, Houston, TX
77074, United States

Hours

Reviews

4.1
364 reviews
5 stars
249
4 stars
29
3 stars
20
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others have been reported as rude or unprofessional.

Wait Times

Many customers expressed frustration with long wait times, both in the drive-thru and for mobile orders, often exceeding 20 minutes.

Drink Quality

While many customers enjoy the coffee and drink options, there are complaints about incorrect orders and inconsistent drink quality.

Staff Training

Several reviews indicate a need for better training of new staff, as mistakes and poor service have been noted frequently.

Atmosphere

The atmosphere is generally described as friendly and energetic, contributing positively to the overall experience despite service issues.
  • VN
    Von Nicole
    2 days ago
    1.0
    Horrible not getting my order right rushing is a big no I won’t be back. Order two drinks both were wrong. I’ll post what we ordered and what we got side by side. These pictures are totally different. Both are missing the cold cream, soft top. Whatever missing everything so y’all use this as an example to do better.
  • SL
    See You At The Top Law
    4 days ago
    5.0
    Stopped by Dutch Bros on Bellaire, and the energy here matches the neighborhood perfectly, upbeat, welcoming, and full of good vibes. The staff brings a level of friendliness that feels genuine, and you can tell they take pride in making every drink right. This spot stays busy for a reason. Whether you’re grabbing a quick pick-me-up or hanging around for a minute, the service is fast, the drinks hit the mark, and the atmosphere keeps people coming back. Places like this remind us why Houston thrives community, consistency, and people who show up with heart. SEE YOU AT THE TOP 🚀
  • PV
    Paola Valladarez
    Nov 16, 2025
    1.0
    When this Dutch broa first open fast friendly and good coffe … NOW yikes.. service has gone completely down . DO NOT ORDER ONLINE no point you can be 8-5 minutes away and get there and your order is still not ready or it even gets lost ! I had an occasion once where I put in an online order got there and they had no clue about my order … mind you am on my way to work bearly sparing the 5 minutes I give myself to pick up the coffe now it’s a 8-14! Minute wait for AN ONLINE ORDER !! After already placing it at your house driving 5-8 minutes to the location getting there finding parking getting off AND YOUR ORDER DISAPPEARED. Not the only time I’ve placed an online order and have a problem where you have to wait for more than 12 minutes for a drink! Tbh I starded going to the Starbucks right across the freeway. I’ve even order thru the Starbucks app while I am right across the street of Dutch bros and change my mind due to the past experiences at this Dutch bros location ,I drive the one too two minutes right across the street to Starbucks no lines and if there is a line still no waiting more than 5 minutes specially with an online order. This location had so much potential to being my new favorite place but supper disappointed haven’t gone here in months gave it one more shot ..disappointed again … never going back. OH AND you can be there 6 pm at night THE LONGEST LINE EVER be there 10 am you just regret even stepping into the shopping center . This dutch bros location just not worth it anymore
  • SM
    ShaVasia Matthews
    Nov 10, 2025
    2.0
    I am not sure what's going on at this particular location, however the wait time for a drink should never be 25-35 mins. I literally waited what seemed like an eternity for one single drink. I unfortunately would have to say that I will not be back to this location. I can not justify waiting that long ever again
  • BB
    Benjamin Broward
    Nov 2, 2025
    3.0
    14:57 seconds for one Golden Eagle and one Americana. Coffee grounds in my America. Had to ask for a straw for drink. Asked for cream and sugar, something they didn't offer. Asked for a coffee stirrer, just to find out they don't have them. It's a coffee shop, why wouldn't you have coffee stirrer. Can't really see myself telling people to go there for poor service and tipping before. Just realized I tipped for poor service. Definitely won't happen again.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!