Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.4
200 reviews
5 stars
151
4 stars
17
3 stars
11
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rudeness and inconsistency.
Order Accuracy
There are frequent complaints about incorrect orders and lack of attention to customer requests, leading to dissatisfaction.
Wait Times
Many customers express frustration with long wait times in the drive-thru, particularly during busy hours or with mobile orders.
Drink Quality
While many customers enjoy the drinks, there are mentions of inconsistency in drink preparation, affecting overall satisfaction.
Staff Attitude
Some reviews highlight positive interactions with staff, while others note a decline in employee morale and friendliness.
- MKMallorie KibbeJan 1, 20265.0Clean and great service
- ATAshley TateDec 19, 20255.0The BEST people work here! I was truly a diehard Starbies girl, but Dutchies won me over with their kindness and goodwill. The good vibes, great service, and delicious drinks keep us coming back at least 3x a week! We love coffee and our local Dutch Bros. ☕💙
- AGAlana GarciaDec 15, 20251.0We pulled up to an empty line at around 11:45am on Monday, December 15th and the lady with curly hair, and glasses, who was running the window took our order. I said light ice 2 times for my drink order, and she handed me my drink that was so full of ice that I could not squeeze the cup at all and I watched as they made it they pushed more ice into the drink which caused spillage on their counter. When I asked them if they could remake it with light ice and the lady was very rude. They remade the drink and when I said thank you, they did not respond and walked away from the window. Very displeased with this service as I am a frequent customer and have loved this location since it was opened.
- TMTabitha MooringDec 14, 20255.0Every time I come here Andrew is always doing amazing in the drive thru really getting people through fast and friendly! When I see him taking orders I just know my coffee is going to be on point 10/10
- PLPaige LehrDec 13, 20255.0I go here more often than I’d like to admit lol but Andrew is THE BEST! I’m always happy to see him out taking orders!!! He’s always so sweet and brightens up my day.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 12901 Farm to Market 1960 Rd W, Houston?
Dutch Bros Coffee at this location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee at FM1960 & Eldridge offer drive-through service?
Yes, this Dutch Bros Coffee location has a drive-through for your convenience.
Can I order drinks ahead using an app for Dutch Bros Coffee at 12901 Farm to Market 1960 Rd W?
Yes, you can order ahead using the Dutch Bros app available on both iOS and Android platforms.
What forms of payment are accepted at Dutch Bros Coffee in Houston?
This location accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, and several seasonal and fruit flavors.
Do Dutch Bros Coffee shops provide any caffeine-free drink options?
Yes, caffeine-free options include decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Are there options for kids at Dutch Bros Coffee?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
Which nearby restaurants can I visit alongside Dutch Bros Coffee at 12901 Farm to Market 1960 Rd W?
Nearby dining options include Panda Express for Chinese cuisine, Sonic Drive-In for classic fast food, Bullritos for Mexican dishes, and Urban Bird Hot Chicken for American fare.
If I have errands to run near Dutch Bros Coffee, what other services are nearby?
Close to Dutch Bros Coffee, you can find FedEx Office Print & Ship Center for printing and shipping needs, Express Oil Change & Tire Engineers for vehicle maintenance, and The Home Depot for home improvement supplies.
Are there any wellness or health services near Dutch Bros Coffee in Houston?
Yes, you can visit Massage Heights for massage and spa services, Bright Side Eye Care and Vision Concept for optometry, and Lovett Dental for dental care nearby.