Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers expressed frustration with long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.
Staff Attitude
While some reviews praised the friendliness and helpfulness of staff, others reported rude behavior and a lack of engagement from employees.
Order Accuracy
Several customers noted issues with incorrect orders and inconsistent drink quality, leading to disappointment.
Overall Experience
Despite some negative feedback, many customers still enjoyed the drinks and appreciated the positive atmosphere created by certain staff members.
CC
Candice Contreras
3 days ago
5.0
I'm a teacher & all is right in my world when I've had my iced latte in the morning :) Seriously, my Dutch bros. makes me smile! I've been coming to this location for a while, and I've always had a great experience here. I always order on the app, and I don't usually have to wait at the window to pickup but for a minute, if even that. The staff is polite and high energy. It seems so fun working here! I haven't had the food yet but my drink is always delish! Keep up the great work guys!! Thank you for always taking care of me :)
LT
Logan Thoeni
3 days ago
5.0
This place had the best drive through vibe. Solid baristas that greet you like the human you are and are genuinely interested in brightening your day. You can catch Andrew outside in the cold, heat or in the rain and he’s hustling to take care of you.
I’ve been a regular here for about a year. Mangers and leads are good people. Come buy some coffee from good people and above all enjoy the environment they create.
KL
Krystal A. Luksha
Feb 19, 2026
4.0
The long drive-thru lines with only one person working are really frustrating. They either need more staff taking orders or to speed up service behind the counter. Drink menu is 10 out of 10.
MM
Michelle
Feb 17, 2026
5.0
Had the best experience this evening all thanks to Andrew! He was very informative and helped me with my intricately modified coffee and how to order it for my next upcoming visits. Give him a raise!!!
TS
Tajinder Singh
Feb 7, 2026
1.0
Had a really disappointing experience at this Dutch Bros drive-through. The line moved painfully slow, my order was wrong, and the drink didn’t even taste good—way too sweet and poorly made. Staff felt rushed and not very attentive, which is surprising given their reputation for friendly service. For the price and hype, this was a letdown. Definitely not worth the wait.(This guy in pic his behavior is so bad ) never back again this location
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 12901 Farm to Market 1960 Rd W, Houston?
Dutch Bros Coffee at this location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee at FM1960 & Eldridge offer drive-through service?
Yes, this Dutch Bros Coffee location has a drive-through for your convenience.
Can I order drinks ahead using an app for Dutch Bros Coffee at 12901 Farm to Market 1960 Rd W?
Yes, you can order ahead using the Dutch Bros app available on both iOS and Android platforms.
What forms of payment are accepted at Dutch Bros Coffee in Houston?
This location accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, and several seasonal and fruit flavors.
Do Dutch Bros Coffee shops provide any caffeine-free drink options?
Yes, caffeine-free options include decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Are there options for kids at Dutch Bros Coffee?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
Which nearby restaurants can I visit alongside Dutch Bros Coffee at 12901 Farm to Market 1960 Rd W?
Nearby dining options include Panda Express for Chinese cuisine, Sonic Drive-In for classic fast food, Bullritos for Mexican dishes, and Urban Bird Hot Chicken for American fare.
If I have errands to run near Dutch Bros Coffee, what other services are nearby?
Close to Dutch Bros Coffee, you can find FedEx Office Print & Ship Center for printing and shipping needs, Express Oil Change & Tire Engineers for vehicle maintenance, and The Home Depot for home improvement supplies.
Are there any wellness or health services near Dutch Bros Coffee in Houston?
Yes, you can visit Massage Heights for massage and spa services, Bright Side Eye Care and Vision Concept for optometry, and Lovett Dental for dental care nearby.
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