Dutch Bros Coffee

4.5
186 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
9003 Hwy 6 S, Houston, TX
77083, United States

Hours

Reviews

4.5
186 reviews
5 stars
149
4 stars
11
3 stars
7
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Drink Quality

Many customers enjoyed the coffee and drink options, but there were complaints about incorrect orders and drinks not meeting expectations.

Speed of Service

Several reviews highlighted slow service and long wait times, particularly during busy hours.

Atmosphere

The location is appreciated for its friendly vibe, but some customers noted a lack of seating options.

Overall Experience

While many customers expressed love for Dutch Bros and specific locations, there were significant concerns about consistency in service and drink preparation.
  • KT
    kelly thompson
    4 days ago
    1.0
    I visited Dutch Bros around 9:30PM on Wednesday the 19th. I come here often and normally have great experiences, which is why this one stood out. The employee taking our order was noticeably passive-aggressive. We were ordering four drinks and paused after each one so she could enter it into the iPad. Instead of simply taking the order, she gave us irritated looks every time we waited for her to finish. When she asked “anything else,” the tone was sharp enough that it was hard to miss. After that, she gave a forced smile that felt more like a cover-up than an attempt to be polite. The entire interaction felt uncomfortable and unnecessary. I understand that anyone can have an off day. At the same time, this is a role that involves constant interaction with customers. When you choose this job, you know you will be seeing a large number of people every day, and part of the responsibility is keeping your attitude in check. Customers should not be picking up on irritation or impatience, especially during a simple drink order. You never know what someone is dealing with, and a negative interaction can affect people more than you realize. This experience was completely different from the usual environment at this location, which is why I am mentioning it. I hope it was a one time issue, because the rest of the staff has always been welcoming and easy to interact with.
  • DS
    Denise Saywer
    Nov 11, 2025
    5.0
    I have been coming to this dutch bros for the past month ever since I had a horrible experience from the one further down on hwy 6. I dont remember her name but this tall girl with pigtails never fails to make my drink correct and always makes me laughs even when ive had a hard day at work. Amazing service 👏 🙌
  • NO
    no one
    Nov 3, 2025
    1.0
    An employee recognized who my partner was (he used to date the employee friend a while back) and took her time to even take our order , she saw that we came to the drive through and gave us a nasty look and gave me kind of like a rushed answer when i asked what flavor cold foams they had since I don’t go to Dutch bros that often. She said every flavor and kinda just threw her hands on the tablet
  • JA
    Jose Alvarado
    Nov 2, 2025
    5.0
    This establishment offers excellent coffee, a wonderful customer experience, and competitive pricing for the sizes provided.
  • AA
    adri
    Oct 15, 2025
    1.0
    i came here 3 hours before closing and that lady who was making my drink had ATTITUDE. idk if it’s because she had a long day or something but she made my drink 90% ice and 10% the actual stuff. i’ve ordered regular ice before but the ice has never took up the drink. i was better off ordering a small. and that lady who was taking my drink looked like she didn’t even want to be there. she might as well find another job instead of killing the vibes and ruining my drink.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!