Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Drink Quality
Many customers enjoyed the coffee and drink options, but there were complaints about incorrect orders and drinks not meeting expectations.
Speed of Service
Several reviews highlighted slow service and long wait times, particularly during busy hours.
Atmosphere
The location is appreciated for its friendly vibe, but some customers noted a lack of seating options.
Overall Experience
While many customers expressed love for Dutch Bros and specific locations, there were significant concerns about consistency in service and drink preparation.
KT
kelly thompson
4 days ago
1.0
I visited Dutch Bros around 9:30PM on Wednesday the 19th. I come here often and normally have great experiences, which is why this one stood out.
The employee taking our order was noticeably passive-aggressive. We were ordering four drinks and paused after each one so she could enter it into the iPad. Instead of simply taking the order, she gave us irritated looks every time we waited for her to finish. When she asked “anything else,” the tone was sharp enough that it was hard to miss. After that, she gave a forced smile that felt more like a cover-up than an attempt to be polite. The entire interaction felt uncomfortable and unnecessary.
I understand that anyone can have an off day. At the same time, this is a role that involves constant interaction with customers. When you choose this job, you know you will be seeing a large number of people every day, and part of the responsibility is keeping your attitude in check. Customers should not be picking up on irritation or impatience, especially during a simple drink order. You never know what someone is dealing with, and a negative interaction can affect people more than you realize.
This experience was completely different from the usual environment at this location, which is why I am mentioning it. I hope it was a one time issue, because the rest of the staff has always been welcoming and easy to interact with.
DS
Denise Saywer
Nov 11, 2025
5.0
I have been coming to this dutch bros for the past month ever since I had a horrible experience from the one further down on hwy 6. I dont remember her name but this tall girl with pigtails never fails to make my drink correct and always makes me laughs even when ive had a hard day at work. Amazing service 👏 🙌
NO
no one
Nov 3, 2025
1.0
An employee recognized who my partner was (he used to date the employee friend a while back) and took her time to even take our order , she saw that we came to the drive through and gave us a nasty look and gave me kind of like a rushed answer when i asked what flavor cold foams they had since I don’t go to Dutch bros that often. She said every flavor and kinda just threw her hands on the tablet
JA
Jose Alvarado
Nov 2, 2025
5.0
This establishment offers excellent coffee, a wonderful customer experience, and competitive pricing for the sizes provided.
AA
adri
Oct 15, 2025
1.0
i came here 3 hours before closing and that lady who was making my drink had ATTITUDE. idk if it’s because she had a long day or something but she made my drink 90% ice and 10% the actual stuff. i’ve ordered regular ice before but the ice has never took up the drink. i was better off ordering a small. and that lady who was taking my drink looked like she didn’t even want to be there. she might as well find another job instead of killing the vibes and ruining my drink.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks can I get at Dutch Bros Coffee?
Dutch Bros Coffee offers a variety of drinks including killer coffees, epic espresso drinks, smoothies, shakes, frozen coffee, tea, cold brew, hot chocolate, and energy drinks.
Are there sugar-free flavor options available?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros Coffee?
Yes, you can order espresso drinks made with decaffeinated espresso. Other caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What are the typical business hours for the Houston Hwy 6 S Dutch Bros location?
The Houston Hwy 6 S location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does this Dutch Bros location accept mobile payment methods?
Yes, they accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, download the Dutch Bros app to receive a free drink reward on your birthday. If you don't have the app, you can let your broista know when you visit.
Where can I find Dutch Bros Coffee near other places of interest in Houston?
The Dutch Bros Coffee at 9003 Hwy 6 S is close to various locations including Midas automotive, Chevron gas stations, and nearby restaurants like Al Hadi Halal and Nafisa's Kitchen & Catering, providing convenience for a quick coffee stop during your errands or meals.
What nearby convenience stores or gas stations can help me find Dutch Bros Coffee?
Nearby Chevron gas stations and Stripes convenience store are close to Dutch Bros Coffee, making it easy to locate when driving in the area or fueling up along with your coffee stop.
Are there any nearby emergency or medical facilities close to Dutch Bros Coffee?
Yes, HCA Houston ER 24/7 - Mission Bend and SignatureCare Emergency Center - Mission Bend are nearby, which can be useful landmarks or emergency care options when visiting Dutch Bros Coffee.
Does Dutch Bros Coffee offer drive-through and curbside pickup services?
Yes, this location features a drive-through and offers curbside pickup as a way to conveniently get your drinks. However, delivery service is not provided by Dutch Bros itself.