Brand Certified
Dutch Bros Coffee
4.4(606 reviews)
Certified by Dutch Bros Coffee • Feb 22, 2026
Business Details
12240 West Lake Houston Pkway, Houston, TX
77044, United States
Certified by Dutch Bros Coffee • Feb 22, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Feb 22, 2026
https://www.dutchbros.com/locations/tx/houston/12240-west-lake-houston-pkway
Certified by Dutch Bros Coffee • Feb 22, 2026
About
Certified by Dutch Bros Coffee • Feb 22, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Feb 22, 2026
Hours
Certified by Dutch Bros Coffee • Feb 22, 2026
Reviews
4.4
606 reviews
5 stars
460
4 stars
56
3 stars
27
2 stars
19
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for being friendly, helpful, and providing excellent service, although some reported instances of rudeness and unprofessional behavior.
Wait Times
Many reviews highlighted long wait times in the drive-thru, with some customers expressing frustration over delays and slow service.
Drink Quality
Overall, customers enjoyed the drinks, noting their quality and variety, but there were occasional complaints about incorrect orders and drink preparation.
Atmosphere
The location was often described as having a positive and energetic atmosphere, contributing to a pleasant customer experience.
- JAjulissa avilezFeb 19, 20263.0I got my usual drink and they make it write every single time, it’s always a double shot over ice with the customization I like because I like to get it zero sugar. I ordered it in a medium cup, and the broista repeated my order in a medium cup so then when I got to the window I got a small cup, I told them if I could please get it in a medium cup like I asked, and they just dumped into a medium cup, and I had asked for caramel drizzle around the cup and they didn’t add it. When I got both the drinks they were both watered down with extra ice.
- CLClara LedesmaFeb 12, 20265.0As soon as I tried this place for the first time I stopped buying Starbucks. Lol! Always a great experience and good customer service. Very friendly.
- LJLarry Gatlin JrFeb 1, 20265.0The order girl was too talkative taking orders, We have places to be that's why we order using the drive through.
- KPKrystal PersonJan 20, 20265.0I went to this location for the first time. the manager took my order and gave me the best service I've ever had at a coffee place. she offered great suggestions and was very patient as I was unsure what to get. thank you for making my experience great
- JPJalynn PaizJan 20, 20265.0I’ve never give a review of a place before but I couldn’t help but put five stars here. This is Dutch bros is on the way to my school and it has never failed to be amazing. The staff is great and welcoming, but today’s service was perfect. Always love this place! Glad it’s my first review.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 12240 West Lake Houston Parkway?
Dutch Bros Coffee at 12240 West Lake Houston Parkway is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery services?
No, Dutch Bros Coffee does not offer delivery; however, some third-party services may provide delivery for you.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. It's best to check with your local shop about accepting personal checks.
Are there any sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drinks at Dutch Bros Coffee?
Yes, you can request espresso drinks made with decaffeinated espresso. Other caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee have a drive-through?
Yes, this location has a drive-through for your convenience.
How can I earn rewards and get a free drink on my birthday?
Download the Dutch Bros app to earn points with every purchase and receive a free drink reward on your birthday.
What nearby dessert options are available around Dutch Bros Coffee at 12240 West Lake Houston Parkway?
Nearby dessert options include Great American Cookies, Marble Slab Creamery, and Sub Zero Nitrogen Ice Cream that you can visit before or after enjoying your Dutch Bros drink.
Are there any nearby health or wellness services near Dutch Bros Coffee?
Yes, near Dutch Bros Coffee you'll find Lux Dental Studio, Lake Houston Wellness Center, L'Auberge Nail Salon and Spa, and Supercuts for your health and beauty needs.
What dining options are located near Dutch Bros Coffee at 12240 West Lake Houston Parkway?
Nearby dining includes Akashi Fusion Asian & Sushi Bar, Schlotzsky's, Burgerim Atascosita, Cafe Rian Cajun Cafe, Taste of Paris, and Las Palomas Mexican Restaurant & Grill, offering a variety of cuisines to enjoy after your coffee visit.
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