Dunkin'

3.2
217 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12655 Tomball Parkway, Houston, TX
77086, United States

Hours

Reviews

3.2
217 reviews
5 stars
96
4 stars
19
3 stars
13
2 stars
19
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and inattentive service.

Product Quality

Many customers expressed disappointment with the quality of food and drinks, citing stale donuts and incorrect orders.

Cleanliness

The cleanliness of the establishment received positive remarks, but some reviews mentioned dirty tables and unsanitary conditions.

Order Accuracy

Numerous customers reported issues with order accuracy, including receiving incorrect items and missing items from their orders.

Atmosphere

The atmosphere was described as clean and inviting, but some customers found the seating uncomfortable due to cold air conditioning.
  • KM
    Kynishia Mitchell
    1 day ago
    1.0
    I go to this location every morning today the munchkins were disgusting they were old i called several times its impossible to get through to a person
  • SS
    Shyann
    Nov 1, 2025
    5.0
    Savannah had a great customer service, she was very sweet and made my experience a good one by offering candy and free stick on tattoos after Halloween 👍
  • BD
    Benjamin Day
    Oct 28, 2025
    2.0
    It's a clean atmosphere, but they have the AC so cold. I think it's to keep people from sitting down. Inside Not comfortable at all.
  • QB
    Quita B
    Oct 24, 2025
    3.0
    My only problem is EVERY time I ask for light ice or easy ice for my espresso, and even say please, it's still packed with ice.I know it's not the people that take the order, it's the person that actually makes it. They (she) need to READ the entire request of the customer and not disregard what they don't want to do. Or either they can't read smh.
  • BG
    Baylis Gatlin
    Aug 11, 2025
    5.0
    Fast friendly service and Great Coffee

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 12655 Tomball Parkway in Houston, TX?

This Dunkin' location is open Monday through Friday from 5:00 AM to 10:00 PM, Wednesday until 9:00 PM, and Saturday and Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.