Dunkin'

3.2
222 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12655 Tomball Parkway, Houston, TX
77086, United States

Hours

Reviews

3.2
222 reviews
5 stars
98
4 stars
20
3 stars
14
2 stars
19
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rudeness from staff and long wait times for orders.

Product Quality

Many reviews highlighted issues with food quality, including stale donuts and incorrect orders.

Cleanliness

While some customers noted a clean atmosphere, others reported dirty conditions and unkempt areas.

Inconsistent Availability

Customers frequently mentioned that items were out of stock or unavailable, leading to disappointment.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that experiences can vary.
  • SP
    Scott Poreda
    Jan 2, 2026
    3.0
    We were there for a specific donut. They were out and it was in the afternoon. Its hard to be too critical. Dunkin has been my go to donut since I was a child.
  • FP
    Frances Palomino
    Jan 2, 2026
    1.0
    Order through uber eats and manager assured my driver I would get my free bag that it was in my bag he lied or she. Then my order was all wrong I will never order from this DD anymore. Worse experience ever.
  • GF
    Gissela Flores
    Dec 22, 2025
    1.0
    Bad service
  • EJ
    Eliza Jovel
    Nov 25, 2025
    5.0
    Small but has ice cream
  • KM
    Kynishia Mitchell
    Nov 24, 2025
    1.0
    I go to this location every morning today the munchkins were disgusting they were old i called several times its impossible to get through to a person

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 12655 Tomball Parkway in Houston, TX?

This Dunkin' location is open Monday through Friday from 5:00 AM to 10:00 PM, Wednesday until 9:00 PM, and Saturday and Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.