Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.8
255 reviews
5 stars
94
4 stars
9
3 stars
15
2 stars
17
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness and Quality
Some customers noted cleanliness in the store, but many complained about the quality of food and drinks, including stale donuts and poorly made coffee.
Staff Attitude
While some staff were praised for being friendly, a significant number of reviews mentioned rude or unhelpful employees.
Inventory Issues
Customers frequently reported that the location was out of various menu items, which contributed to negative experiences.
- KMKatie MurilloJan 1, 20261.0If zero stars was an option it would be the best one. They NEVER have what you want to order. Something is always broken or they don’t have it.
- ACArturo CruzDec 13, 20255.0It was nice experience
- RSRae StuartDec 5, 20251.0Ridiculous. If you place an order and they don’t have what you order- they should NOT ask you to pull and park and wait for 20 minutes for this to make it! Ridiculous and zero customer service! If they had told me they didn’t have what I ordered- I would have ordered something else. Do NOT recommend this place. Shipley and others are much better. First and last time at this horrible place!
- TYTaurean YoungNov 18, 20251.0This is my second time coming to this location, And my drink has been made incorrect, I always order the same thing from each location, but this location just can’t get it right for some reason. Even though I am patient, They make your drink in -correctly and then feel some type of way when you ask them. Why does it look that way. This Is the second time I have paid for a drink that is more foam than drink.
- WLWendy LoredoNov 6, 20251.0Expreso machine not working apparently, I couldn’t get my refund .NOBODY tried to help this place is trash just like the workers.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3011 Ella Blvd, Houston, TX?
Dunkin' is open Monday to Friday from 5:00 AM to 10:00 PM; Wednesday closes at 9:00 PM. On Saturdays and Sundays, it operates from 6:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' currently?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for a quicker pickup at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available on iOS and Android for a fast grab and go experience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for customer convenience.
What are some nearby fast food options close to Dunkin' at 3011 Ella Blvd?
Nearby fast food options include Carl's Jr., McDonald's, Raising Cane's, Taco Bell, Burger King, Popeyes, KFC, and El Pollo Loco, providing a variety of dining choices around Dunkin'.
Are there other coffee or donut shops near this Dunkin' location?
Yes, there is another Dunkin' and Baskin-Robbins located nearby for additional coffee, donuts, and ice cream options.
Can customers combine a visit to Dunkin' with other services nearby?
Absolutely, nearby places like Nline Automotive for car repairs, Redbox for video rentals, and automotive care centers offer opportunities for combined errands.
How can customers use nearby gas stations to conveniently visit Dunkin'?
Customers can fuel up at nearby Exxon & Mobil Stations or Star Stop 66 convenience stores, both located close to Dunkin', making it easy to grab coffee or breakfast during their stop.