Dunkin'

3.1
50 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3011 Ella Blvd, Houston, TX
77018, United States

Hours

Reviews

3.1
50 reviews
5 stars
24
4 stars
1
3 stars
1
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Customer Service

Feedback highlighted a mix of friendly service from some staff, but also numerous complaints about rude and unhelpful employees.

Cleanliness and Quality

While some customers praised the cleanliness of the location, many others criticized the quality of food and drinks, mentioning stale items and poor preparation.

Availability

Several reviews noted that the location frequently runs out of popular items, leading to customer dissatisfaction.

Pricing

Customers appreciated the competitive pricing compared to other coffee shops, particularly for breakfast items.
  • TY
    Taurean Young
    Nov 18, 2025
    1.0
    This is my second time coming to this location, And my drink has been made incorrect, I always order the same thing from each location, but this location just can’t get it right for some reason. Even though I am patient, They make your drink in -correctly and then feel some type of way when you ask them. Why does it look that way. This Is the second time I have paid for a drink that is more foam than drink.
  • WL
    Wendy Loredo
    Nov 6, 2025
    1.0
    Expreso machine not working apparently, I couldn’t get my refund .NOBODY tried to help this place is trash just like the workers.
  • AG
    Angelica Gutierrez
    Oct 30, 2025
    5.0
    Great pricing great deal for a coffee and breakfast item reasonable price unlike Starbucks and you get bigger cups
  • NC
    Nora Cortez
    Oct 21, 2025
    1.0
    Ordered a dozen classic assorted donuts and a dozen kolaches. They charged me for both but only provided the kolaches!!! I got to the office before I noticed..thought it odd it was only one box! I tried calling but their mailbox is full so no way to complain about this to them so that they can fix it!! I should’ve read the reviews before trying my neighborhood Dunkin Donuts
  • BH
    Brittany Hamilton
    Oct 7, 2025
    5.0
    This Dunkin location never disappoints!!! I wish this location was closer to my job, because I would stop every morning before work. My drink is always on point, and Jessica always has a smile on her face when servicing at the window. I’ve never had a bad experience here. I come so much, that Jessica knows who I am based off my order. Hands down this location is my FAVORITE Dunkin location!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3011 Ella Blvd, Houston, TX?

Dunkin' is open Monday to Friday from 5:00 AM to 10:00 PM; Wednesday closes at 9:00 PM. On Saturdays and Sundays, it operates from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.