Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Customer Service
Feedback highlighted a mix of friendly service from some staff, but also numerous complaints about rude and unhelpful employees.
Cleanliness and Quality
While some customers praised the cleanliness of the location, many others criticized the quality of food and drinks, mentioning stale items and poor preparation.
Availability
Several reviews noted that the location frequently runs out of popular items, leading to customer dissatisfaction.
Pricing
Customers appreciated the competitive pricing compared to other coffee shops, particularly for breakfast items.
TY
Taurean Young
Nov 18, 2025
1.0
This is my second time coming to this location, And my drink has been made incorrect, I always order the same thing from each location, but this location just can’t get it right for some reason. Even though I am patient, They make your drink in -correctly and then feel some type of way when you ask them. Why does it look that way. This Is the second time I have paid for a drink that is more foam than drink.
WL
Wendy Loredo
Nov 6, 2025
1.0
Expreso machine not working apparently, I couldn’t get my refund .NOBODY tried to help this place is trash just like the workers.
AG
Angelica Gutierrez
Oct 30, 2025
5.0
Great pricing great deal for a coffee and breakfast item reasonable price unlike Starbucks and you get bigger cups
NC
Nora Cortez
Oct 21, 2025
1.0
Ordered a dozen classic assorted donuts and a dozen kolaches. They charged me for both but only provided the kolaches!!! I got to the office before I noticed..thought it odd it was only one box!
I tried calling but their mailbox is full so no way to complain about this to them so that they can fix it!!
I should’ve read the reviews before trying my neighborhood Dunkin Donuts
BH
Brittany Hamilton
Oct 7, 2025
5.0
This Dunkin location never disappoints!!! I wish this location was closer to my job, because I would stop every morning before work. My drink is always on point, and Jessica always has a smile on her face when servicing at the window. I’ve never had a bad experience here. I come so much, that Jessica knows who I am based off my order. Hands down this location is my FAVORITE Dunkin location!!!
What are the operating hours of Dunkin' at 3011 Ella Blvd, Houston, TX?
Dunkin' is open Monday to Friday from 5:00 AM to 10:00 PM; Wednesday closes at 9:00 PM. On Saturdays and Sundays, it operates from 6:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' currently?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for a quicker pickup at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available on iOS and Android for a fast grab and go experience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for customer convenience.
What are some nearby fast food options close to Dunkin' at 3011 Ella Blvd?
Nearby fast food options include Carl's Jr., McDonald's, Raising Cane's, Taco Bell, Burger King, Popeyes, KFC, and El Pollo Loco, providing a variety of dining choices around Dunkin'.
Are there other coffee or donut shops near this Dunkin' location?
Yes, there is another Dunkin' and Baskin-Robbins located nearby for additional coffee, donuts, and ice cream options.
Can customers combine a visit to Dunkin' with other services nearby?
Absolutely, nearby places like Nline Automotive for car repairs, Redbox for video rentals, and automotive care centers offer opportunities for combined errands.
How can customers use nearby gas stations to conveniently visit Dunkin'?
Customers can fuel up at nearby Exxon & Mobil Stations or Star Stop 66 convenience stores, both located close to Dunkin', making it easy to grab coffee or breakfast during their stop.