Dunkin'

3.8
1078 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5101 Bingle Rd, Houston, TX
77092, United States

Hours

Reviews

3.8
1,078 reviews
5 stars
541
4 stars
188
3 stars
110
2 stars
65
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customer service experiences are inconsistent, with some staff providing excellent service while others are reported as rude or inattentive.

Order Accuracy

There are frequent complaints about incorrect orders, particularly with drinks and food items, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the location is generally praised, although some reviews mention issues with specific areas like bathrooms.

Product Quality

While many customers enjoy the coffee and donuts, there are reports of inconsistency in drink preparation and product availability.

Staff Attitude

Staff attitude varies significantly, with some employees receiving high praise for friendliness while others are criticized for being dismissive.
  • AB
    Ashari Batiste
    Dec 21, 2025
    4.0
    My order be correct every time, but they never put a straw in the bag for delivery orders. I don’t understand.
  • KR
    Kalie Reyna
    Dec 10, 2025
    5.0
    ⭐️ 5/5 STARS! I'm obsessed with Dunkin' Donuts - their Cookie Butter Cloud Iced Latte is a game changer ☁️🍪. It's like a party in a cup, you know? Rich coffee, sweet cookie butter, and that cloud-like texture...chef's kiss 😋. And don't even get me started on their donuts 🍩 - fresh, soft, and perfect with that latte. If you're looking for a quick pick-me-up, Dunkin' is where it's at 👍
  • SJ
    Syl J
    Nov 14, 2025
    5.0
    This location gets quite busy, but I did an online order for the new cookie butter latte and had no wait, and the drink was so good!
  • MV
    Michael Vandervort
    Nov 3, 2025
    3.0
    Ok
  • LL
    Leah
    Oct 14, 2025
    5.0
    This Was Honestly One Of They Cleanest DD’s I’ve Ever Been In. (They Are All Normally Clean This One Just Exceeded Expectations) I Love How The Decorated It Made The Inside Feel More Welcoming. I Came In Late And Normally I Dislike Doing That Bc I Know Staff Are Ready To Go Home However They Still Were Very Nice And Had Great Customer Service. My Pumpkin Spice Signature Latte Tasted Soooooo Good I Couldn’t Have Asked For Anything More. I’m Obsessed With DD’s And This Just Might Be My New Fav Location.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours on weekdays and weekends?

Dunkin' in Houston, TX is open from 5:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not offer curbside pickup. You can also order ahead using the Dunkin' mobile app.