Dunkin'

3.8
1076 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5101 Bingle Rd, Houston, TX
77092, United States

Hours

Reviews

3.8
1,076 reviews
5 stars
540
4 stars
187
3 stars
110
2 stars
65
1 star
174

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the store, while others reported unsanitary conditions and issues with food preparation.

Customer Service

Customer service experiences varied widely; some employees were noted for their friendliness and helpfulness, while others received complaints for rudeness and lack of attention.

Order Accuracy

There were multiple reports of incorrect orders and inconsistencies in drink preparation, leading to customer frustration.

Product Quality

While many customers enjoyed the coffee and donuts, there were complaints about the quality and freshness of certain items, including drinks and food.

Staffing Issues

Several reviews indicated that the location may be understaffed, particularly during busy times, affecting service speed and order accuracy.
  • SJ
    Syl J
    Nov 14, 2025
    5.0
    This location gets quite busy, but I did an online order for the new cookie butter latte and had no wait, and the drink was so good!
  • MV
    Michael Vandervort
    Nov 3, 2025
    3.0
    Ok
  • LL
    Leah
    Oct 14, 2025
    5.0
    This Was Honestly One Of They Cleanest DD’s I’ve Ever Been In. (They Are All Normally Clean This One Just Exceeded Expectations) I Love How The Decorated It Made The Inside Feel More Welcoming. I Came In Late And Normally I Dislike Doing That Bc I Know Staff Are Ready To Go Home However They Still Were Very Nice And Had Great Customer Service. My Pumpkin Spice Signature Latte Tasted Soooooo Good I Couldn’t Have Asked For Anything More. I’m Obsessed With DD’s And This Just Might Be My New Fav Location.
  • KG
    K G
    Oct 14, 2025
    5.0
    Best coffee
  • NN
    Nicky
    Sep 26, 2025
    3.0
    I have gone to this location several times and I usually order my coffee with oatmilk all the time. But they keep forgetting/ignoring me and make my drink with whole milk three times already I get they can get busy and forget but please they need more staff/organization!!

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours on weekdays and weekends?

Dunkin' in Houston, TX is open from 5:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not offer curbside pickup. You can also order ahead using the Dunkin' mobile app.