Dunkin'

3.5
629 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9405 Main St, Houston, TX
77025, United States

Hours

Reviews

3.5
629 reviews
5 stars
291
4 stars
86
3 stars
63
2 stars
38
1 star
151

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and lack of attention to detail.

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others experienced rudeness and poor handling of complaints.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty restrooms and poorly maintained store appearance.

Food Quality

Customers frequently mentioned issues with food quality, including cold items, stale donuts, and poorly prepared drinks.

Product Availability

Numerous complaints about the location being out of various menu items, particularly donuts.
  • KS
    Kiran Sarfraz
    3 days ago
    5.0
    I think Starbucks is over rated. I feel this specific outlet has friendly people ,less stressful and provide a grounded and real experience.I ordered Protein latte with unsweetened coconut flavor.I love unsweetend coffee so I enjoyed the smell,the flavor and the texture.I also ordered a coffee roll which was also tasty.
  • SP
    Steve Perkins
    Dec 31, 2025
    5.0
    I love their coffee ☕️ and donuts 🍩 especially the sour cream donuts
  • NW
    Natalie Wester
    Dec 29, 2025
    5.0
    The best iced coffee I've ever had
  • NL
    Niya Long
    Dec 10, 2025
    2.0
    Always messing up my order. Not apologetic. Don’t know promotions always acting confused. Get a new speaker or mic if you can’t hear the order
  • AF
    Ashley Fransaw
    Dec 9, 2025
    1.0
    I normally go here cause it's close to my job and they normally get my order right but on my last visit, a middle eastern lady took my order in a rush then when I came to the window to pay I was explaining to her I was using a coupon in the app. She sticks out her hand I ask her the total and repeated myself as she scanned my app about the coupon, well low and behold she gets my order wrong and someone else had to come to the window to help her since she couldn't get it right all she had to do was listen repeat the order instead of rushing when there was no one else even in line. I asked for a refund and later I look at my bank account and see it wasn't refunded so now I have to dispute it with my bank. Won't be returning here!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9405 Main St, Houston, TX?

Dunkin' at 9405 Main St is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.