Dunkin'

3.7
775 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10220 Louetta Rd, Houston, TX
77070, United States

Hours

Reviews

3.7
775 reviews
5 stars
369
4 stars
134
3 stars
69
2 stars
58
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with many customers reporting rude or dismissive staff, while a few noted friendly and helpful employees.

Product Quality

Mixed reviews on food and drink quality; some customers enjoyed the coffee and food, while others complained about stale donuts and incorrect orders.

Cleanliness

Concerns raised about cleanliness and hygiene practices, particularly regarding food handling and the presence of fruit flies.

Operational Issues

Frequent complaints about staff not adhering to posted hours, leading to customers being turned away or experiencing long wait times.

Atmosphere

The location is generally described as clean and pleasant, but some customers noted a lack of warmth and friendliness from staff.
  • HB
    Heather Burbeck
    Nov 10, 2025
    3.0
    Idk what it is here. Quality should be highest during peak morning hours, so why do yall do better in the afternoon? This morning my bacon was ice cold because yall put it between two iced coffees instead of in the bag with only one. And since when does a medium iced coffee come with 1/1? It's supposed to be 3/3. I ask for extra extra, they give me 1/1. Yall need to focus and stop doing dumb things that could be avoided. Who puts hot food in a cold bag? Bag 👏 food 👏alone👏. Lazy.
  • BM
    Bobbi Marker
    Oct 31, 2025
    1.0
    Picked up iced coffee here, and it was horrible. Took 2 sips and threw it away when I got home. What a waste. If you like coffee that tastes like watered down old coffee grounds, this is the place for you.
  • PO
    Pita Ortiz
    Oct 19, 2025
    5.0
    Best Dunkin I've been to.
  • BR
    BIG BEAR REVIEWS
    Oct 12, 2025
    1.0
    its 630am and after walking 20 min, we gave up, three staff members inside for 30 min, doing everything but opening the shop. 4 people outside, the staff didnt even acknowledge us. They never opened up, never even looked our direction. I recommend Karma Kolache just up the street
  • DC
    Diego Coronado
    Sep 12, 2025
    4.0
    Coffee is really good and a cheaper option compared to Starbucks. It's usually very quiet and a good place to study. It's often less crowded and has more open tables than other coffee places.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 10220 Louetta Rd, Houston, TX?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery service and curbside pickup is indicated as false, so it does not currently offer curbside pickup.