Dunkin'

3.7
779 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10220 Louetta Rd, Houston, TX
77070, United States

Hours

Reviews

3.7
779 reviews
5 stars
369
4 stars
134
3 stars
71
2 stars
58
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent quality of food and drinks.

Cleanliness

Concerns raised about hygiene practices and cleanliness of the store, including issues with food handling.

Product Quality

Mixed reviews on food and drink quality, with some items described as stale or poorly prepared.

Positive Experiences

Some customers praised friendly staff and good coffee, indicating that experiences can vary significantly.
  • TH
    tony H
    4 days ago
    3.0
    They are not open on time. Ever.
  • EH
    erika hernandez
    Dec 30, 2025
    3.0
    I usually have a good experience here. Today however idk what happen to the girl at the window handed my my coffee at an angle and it poured into my sleeve. So mind u I’m on my way to work, jacked sleeve soaked w coffee, arm sticky, i ask for napkins and she proceeds to clean the coffee cup she was handing me while im in in the driveway taking my coat and watch off, I’m cleaning my pants which somehow got coffee on them too. Having to go into the office with coffee stains not cool. All she says is I’m sorry and continues cleaning the coffee while I have to ask her again for napkins. I’m not rude or do i have an attitude etc. i try to befriend my baristas due to me being a Daily customer but i have failed to do that because they give no room for friendly courtesies.
  • JB
    Jackson Black
    Dec 27, 2025
    1.0
    In the 20 minutes I was sitting inside this dunkin one of the employees kept leaving the store to sit in his car while the other did all the work.
  • YJ
    Yong Jeon
    Dec 25, 2025
    1.0
    써비스가 안좋아요 직원이 불친절하고 크리스마스날 분위기 망침
  • CB
    curtis blagg
    Dec 1, 2025
    1.0
    Can not heat up donuts, workers playing very loud music with lots of cuss words, totally inappropriate for this type of business. Not friendly at all, over charged me, charged for 2 milks when was 1 but I didn't fell like getting into with them.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 10220 Louetta Rd, Houston, TX?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery service and curbside pickup is indicated as false, so it does not currently offer curbside pickup.