Dunkin'

4.0
801 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1525 Bay Area Blvd, Houston, TX
77058, United States

Hours

Reviews

4.0
801 reviews
5 stars
433
4 stars
142
3 stars
95
2 stars
43
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly service, others report rudeness and poor handling of complaints.

Order Accuracy

Many reviews highlight issues with incorrect orders and long wait times, particularly in the drive-thru.

Food Quality

Customers appreciate the taste of coffee and donuts, but there are complaints about cold food and inconsistent preparation.

Cleanliness

The location is generally noted as clean, but there are isolated reports of unsanitary conditions.

Variety and Availability

Several customers expressed disappointment over limited menu items and out-of-stock items.
  • NR
    Natalya Reyes
    1 day ago
    3.0
    i usually go to the one on scarsdale but i went to this one since i was in the area last night. the coffee was great but i was not met with good service. the guy that was working the drive through was not friendly and had an attitude and made me feel unwelcome or like i was doing something wrong for ordering a coffee. i’m usually not one to complain either but i have so much empathy for food service workers since i work food service as well but the attitude was completely dismissive and disrespectful. will not be returning and i had 100 days of free coffee at this location and it sucks because id love to get my free coffees but not if it comes with a side of attitude!!!
  • QR
    quinisa roberts
    Dec 26, 2025
    2.0
    food was okay but the employees really need to work on their customer service. they were very rude and didn’t greet us.
  • AT
    Aleko I Tsiantopoulos
    Dec 11, 2025
    5.0
    yum tasty
  • BL
    Becky Long
    Dec 3, 2025
    5.0
    I visit this Dunkin multiple times a week and I’m always greeted with a smile. Maria is so kind and makes a great drink.
  • DS
    Diane Sims
    Nov 7, 2025
    1.0
    Staff is very rude, my food took over 20 minutes to get to me and it was cold. My drink was made wrong. When you complain it seems like they don’t want to hear it. Most of them people should be fired. Do not go here!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' on Bay Area Blvd in Houston, TX?

Dunkin' on Bay Area Blvd operates daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers delivery and curbside pickup services.