Dunkin'

Reviews

• BR

  Brandon Rdgz

  Feb 16, 2026
  2.0
  I ordered the brown sugar, shaken espresso I ordered a large every day and usually I’m OK with a good amount of ice but the ice was all the way from top two bottom and he told me that’s how he normally is and I told him no it’s not, i come here 5 days a week. i don’t like leaving bad reviews but it’s only when the older gentleman is there
• JR

  Johnny Republico

  Jan 28, 2026
  3.0
  Was expecting fresh early morning donuts but these were like day old. Coffee okay. Service super slow.
• DG

  Daniel Gutierrez

  Jan 22, 2026
  5.0
  Extremely nice and the food is always fresh.
• II

  I

  Jan 15, 2026
  1.0
  I ordered a glazed donut and noticed once I got to my car that it appeared to have already been bitten. When I returned to the store, the staff stated it was from handling the donut and did not acknowledge the concern. I ultimately requested a refund not because of the price, but because food quality and inspection matter. Customers should not be handed food that appears compromised. Unfortunately, this experience reflects poor quality control, and I would not return to this location.
• JC

  Jenyale Corojai

  Jan 12, 2026
  1.0
  Hello, I am writing to share a recent experience at your location that left me very disappointed. I completely understand that businesses can get busy, and I am always patient when that happens. However, basic acknowledgment and communication with customers should still be expected. I stood waiting for over five minutes while two employees clearly saw me but did not greet me, acknowledge my presence, or say a single word. They continued working without any interaction. Another customer entered and experienced the same treatment. When I eventually decided to leave, there was still no apology or acknowledgment. What made the situation more concerning was that one of the employees appeared to be in a supervisory or managerial role, as the other employee was asking her questions. This suggests a lack of proper customer service standards and training. A simple statement such as “We’ll be with you shortly” would have made a significant difference. Ignoring customers entirely creates a very unwelcoming environment. I strongly encourage additional customer service training for your staff, particularly around communication and professionalism. If employees are unhappy in their roles, it unfortunately shows—and that directly impacts customers’ experiences.

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