Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
812 reviews
5 stars
480
4 stars
145
3 stars
74
2 stars
37
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and efficient, others are reported as rude and impatient.
Product Quality
There are complaints about the freshness of donuts and food items, with several customers noting stale or old products.
Drive-Thru Experience
The drive-thru service is generally fast and efficient, but the lack of indoor seating and the drive-thru only policy frustrates some customers.
Cleanliness and Atmosphere
Customers have noted that the location needs a deep cleaning and improvements in the overall atmosphere.
Order Accuracy
There are multiple reports of incorrect orders and issues with drink preparation, leading to customer dissatisfaction.
- FPFernanda PadillaNov 17, 20255.0great place, I felt very welcomed!!!
- TBTamika BNov 7, 20251.0I’m sure everyone in community agrees with me but this location needs to be shut down; I came to pickup a order here and location has notes on door to come through back door to pickup! Either they need new staff or shutdown bc it’s already in unsafe area and also police in parking lot
- TJTaylor JonesSep 29, 20251.0Wernt open when they said they would be... disappointing.
- VBvika brasilSep 24, 20255.0Just left and the girls were so nice!
- ARAliyah RockettSep 15, 20251.0I came to this location to spend my hard earned money and i get rude services from the indian man that usually works the window. I simply asked for a grande(small) iced white mocha with sub mocha drizzle add caramel drizzle add white cold foam. He stated they don’t have white mocha and that’s fine so i got regular mocha. Before given total the guy confirmed and said “you want caramel instead of chocolate i said correct” total was 9.47. When i got to the window he already had an attitude he slung the door open and was upset i was using apple pay. That should’ve been my first red flag. Next, he came to the window STILL with chocolate drizzle instead of caramel and i said that’s not what i asked for. he got an attitude and said well your gonna have to wait… um ok! all i want is what i asked and paid for. He slammed the door. Then when it was ready he barely opened the door to fully hand my drink it was like cracked like he was upset they had to remake an order they messed up. That’s frustrating as a customer and we do notice and pay attention to poor customer service. I do especially! I’m never coming back here if this is how employees treat customers who spend money with them. Not sure if everyone’s overwhelmed but i think that guy needs a chill pill.
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Houston, TX?
This Dunkin' location is open from 5:00 AM to 7:00 PM Monday through Saturday, and 6:00 AM to 7:00 PM on Sundays.
Does this Dunkin' offer delivery and curbside pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What seasonal drinks are currently available at this Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead from this Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or through their online ordering site.
What meal services does this Dunkin' restaurant provide?
This Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' features a drive-thru for convenient service.
Which popular nearby restaurants can I visit before or after enjoying Dunkin'?
Nearby restaurants include El Imperial Mexican Restaurant and Nara Thai Dining if you want to explore Mexican or Asian cuisine, respectively.
Where can I get automotive services near this Dunkin' in Houston?
Several automotive service options nearby are Twin Star Lube, Velasquez Tire Shop, and Take 5 Oil Change for repairs, tire services, and oil changes.
What other food and bakery options are close to this Dunkin'?
Nearby food and bakery options include Tea Cake French Bakery & Tea Room for baked goods and Raising Cane's for fast food chicken.
Does this Dunkin' location prioritize convenience for local customers?
Yes, with services like drive-thru, delivery, and mobile ordering, this Dunkin' caters to customers seeking quick and flexible options.