Dunkin'

4.1
818 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
814 FM 1960 Rd W, Houston, TX
77090, United States

Hours

Reviews

4.1
818 reviews
5 stars
484
4 stars
145
3 stars
74
2 stars
37
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report rude interactions while others praise friendly staff.

Drive-Thru Issues

Many customers express frustration with the drive-thru only service and long wait times, along with incorrect orders.

Food Quality

Several reviews mention issues with food freshness, including stale donuts and incorrect orders, while others appreciate the quality of coffee and certain food items.

Cleanliness and Atmosphere

Customers note a need for improved cleanliness and a better atmosphere, with some locations being described as run-down.

Operational Hours

There are complaints about inconsistent opening hours and the dining area being closed, limiting customer access.
  • DJ
    Daniel Jung
    2 days ago
    5.0
    Quick and sweet service
  • IN
    i don't know name
    Nov 29, 2025
    1.0
    You dont have to be rude when you take order. Be nice. The old Indian man
  • KR
    Kimberly Ryans
    Nov 24, 2025
    5.0
    Dunkin is always busy in the morning, but the wait is not usually long at this one. There is a steady flow with the cars through the drive through. The staff here is fast and efficient. The food is always good and fresh. This was my first time getting the advo toast and I was pleasantly surprised. I enjoyed it.
  • FP
    Fernanda Padilla
    Nov 17, 2025
    5.0
    great place, I felt very welcomed!!!
  • TB
    Tamika B
    Nov 7, 2025
    1.0
    I’m sure everyone in community agrees with me but this location needs to be shut down; I came to pickup a order here and location has notes on door to come through back door to pickup! Either they need new staff or shutdown bc it’s already in unsafe area and also police in parking lot

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Houston, TX?

This Dunkin' location is open from 5:00 AM to 7:00 PM Monday through Saturday, and 6:00 AM to 7:00 PM on Sundays.

Does this Dunkin' offer delivery and curbside pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.